Absolutely amazing staff who are both professional and friendly. Clean, great units, gated storage…read morewith code access. Free drinks when I pay inside. Shannon B.

I was asked by the manager to write a review so I decided to do so. I give AA Self Storage manager…read morea thumbs up for allowing me to store my stuff a few more days for free after my contract ended. I give them or the manager a thumbs down for not caring if my stuff was being safely stored. I informed him that someone or somebodies had entered my unit. Although, they have cameras all he had to say is it is bizarre.

If you're like me, the customer service a business gives you is as important, if not more so than…read morethe product they offer. I visited Ample Storage on 10th street and had the good fortune to first meet Chris Barnes. Chris took the time to learn what I needed as a customer and also to match me to the ideal unit for my needs. He could have tried to steer me to a more expensive unit, but what he recommended was exactly what I needed. Since becoming a customer, I run into Chris often on the property and he's just as customer centric as the first day I met him. He knows his customers by name, greets them when he sees them, and is always upbeat and personable. You can find no shortage of places to safely store your goods, but I challenge you to find any place as clean, well maintained, nor as professional managed as Ample Storage on 10th. And you'll be harder pressed to find anyone who treats his customers better than Chris Barnes does.

Tina is so kind and thoughtful. I couldnt stress how amazing this place is…read more 1. Storage units + value I shopped around for non climate controlled place and this place had the best value. I visited before signing the lease and the space is clean and not rusty. We ended up renting 2 units bc of our complicated moving situation. 2. Access + security Personalized codes and cameras everywhere. I was glad to hear that they have cameras everywhere (I'm sure this is standard) and the fact that they track who comes in and out. 3. Tina She deserves her own category. She was very kind and assuring on the phone. Then, in person, she warmed us with her genuinely good heart. On the day of our move, she was there to offer us water and other equipment just in case we needed it. She stood by to see if we needed another unit because we just wasn't sure how space we would need. Excellent location, if you're stationed at camp lejeune.

So far so great, the asst manager was very helpful as was the manager. Highly recommend.read more

Great, clean and efficient place to store your stuff. Von is amazing. Easy and friendly to work…read morewith. Highly recommend!!

Well I was not going to write a bad review and just let the matter go however after the text I just…read morereceived from the owner Jim, here it is. I rented a unit well over a year ago after a move. I placed the majority of my belongings in the unit. Clothes, electronics, equipment and my entire shoe collection. Occasionally I would stop in to retrieve an item or two but very rarely. About 2 months had passed since the last time I checked the unit, I went in to find all of my items covered in mold and mildew. Upon inspection there was a large puddle of sitting water from a leak in the unit. Jim the owner also inspected the unit and found the water and the leak. After putting in the insurance claim (that I had been paying all along) I only received half of the money, which was a fraction of what all the items actually cost. I was told to not remove or throw away any of the damaged items while the claim was reviewed. This lead to being charged another months storage fee ($100+) on a leaky unit with damaged items. The owner knew about the leak and still charged me. I did not pay on the unit and was charged a late fee and additional lock was placed on the unit.... I refuse to pay to get my damaged items back that they ruined in the first place (which all of it is trash now so they can keep it). So to add insult to injury, today Good ol Jimmy decides to text me "YOU WILL BE JUDGED FOR YOUR SINS OF INSURANCE FRAUD".... your faulty unit leaks and somehow I committed insurance fraud??? That's not the way any businessman should talk to customers, especially not when they are the ones that caused the damage. Do not do business with them if you value your belongings. I bought that storage unit to keep my items safe and that did not happen. *update* I deleted the first message, but here's another that I just received. Now he's harassing me.

From the owner: Making Room for Life We are committed to providing your…read morefamily the extra space to grow. We know there are many season's of life, and we want to be here when you need us.

Most worthless staff I have encountered. Stand behind the counter and offer no assistance. Expect…read moreyou to take all of the boxes selected to them when they could come to the floor and check the selection. Offer no carts or help to get the boxes in your truck. After two trips I just took their display boxes off of carts proceeded to my truck. I have spent $1200 there in the last few weeks. U-Haul has the best boxes and best prices. Please train your staff.

Taylor was great. In Winterville NC location Very nice Thank you It was a one way rentalread more