Lyndy was professional, kind and is amazing at what she does! I honestly wouldn't trust anyone else with my brows!! I have referred my friends and family to her and will continue to do so! read more

I have been going to Lyndy since 2018 and was always pleased with her work. She moved from Utah (where I live) to Idaho Falls and because I trusted her work, I took a day off work and traveled there for my annual touch-up. Prior to the appointment I told her that one eyebrow was just a shade higher than the other one. She looked and commented that it was uneven and even asked if I had someone else do my brows; no one but Lyndy has touched them. Anyone who's had their eyebrows microbladed knows it's not a walk in the park; by the end of the appointment, my eyes were watering, at which point, Lyndy had me look in a tiny hand mirror to determine if they looked good. I told her I thought they did but asked her if she thought they looked good; she assured me they looked great. I didn't look in a mirror again until I got home and was shocked at how asymmetrical my eyebrows were! I immediately texted her with a picture asking her to make it right. Her response was that I asked her to not fill in that part on one brow, indicating I wanted my eyebrows asymmetrical??? It was interesting and extremely off-putting how she deflected the blame to me; she was hired to do a service, which was to make my eyebrows look good/symmetrical, and did not follow through with that service (see attached picture). Instead of standing behind her work and trying to make it right, she said she wouldn't be in Utah again for three months. I told her I couldn't wait three months and in looking at alternatives (most microbladers require you pay the cost of the service as if it were your first time to fix others' mistakes) asked for a refund as I would be paying several hundred dollars just to correct her mistake. She refused and said if I want to go that route, it was fine with her. It amazes me how easily she could discard a loyal customer. Had she accepted responsibility and discussed ways to make it right rather than shut down and expect me to own the blame for her service, maybe I wouldn't leave this review (I definitely wouldn't go to her again for my eyebrows regardless of her response). As it stands, my advice is to stay far away from Lyndy; you may get what you want for a while, but she will mess up and when she does, the customer is most definitely not right. read more

I searched for years and followed her work closely for a long time before committing to get my brows done. She did a great job when i got them done in July and I was really happy with them, however when it came to trying to schedule my touch up a couple months later, her communication lacked. I gave up and tried again months later (February) with little response. When she wasn't able to schedule me, she told me to text her or send her a message on her Instagram which I did next. I moved out of state and reached out to try to attempt scheduling knowing I had an upcoming visit, again horrible at responding time and when she got back to me, she was also booked and didn't try to help finding another time. A couple weeks after that I reached out again (more than a month in advance) to schedule for a trip I was going to make in July. It's been a month now. I've sent her 3 messages on her cell phone number and Instagram page as she requested previously. I can see that she's viewed my messages, but she chooses not to respond. It's extremely frustrating because when looking at getting my brows done by someone else, they consider it a "correction" and want to charge me more because someone else did my brows. I wish she was more communicative and helpful, but that's just not the case. I really liked her work, but my experience with her communication (lack of) outweighs her work which is why I gave 3 stars. read more