UPDATE: Finally was able to catch them open. Apparently,…read moretheir phone number has changed, and Google is not updating it. NEW OFFICE NUMBER: (325) 224-2596. Still doesn't explain why they are often not physically open (personnel issues maybe?), but at least now I have a good number. The warranty issued was handled, and hopefully my new fixtures will arrive timely... Knobs & More in San Angelo has the potential to be a great store, and really seemed to be 2 years ago when we built our house. Jessica (the previous owner) was absolutely wonderful in helping us select all of our cabinet hardware and lighting needs, and always followed up as necessary. Now, however, it is [apparently] under new "management", and it seems they are closed more than they are open. I have a failure and warranty issue with a couple of light fixtures, which I brought to their attention over a month ago. The issue has yet to be resolved, and I can never seem to reach anyone at the store, either by phone or in person. When I go by the store, it seems it is always closed, even during their "regular" business hours. When I call, it's an answering machine (or voice mail). What a terrible way to run a business. Really poor service, at least "after the sale"...

I tried to order one thing from this store and three weeks later I still don't have it. I have…read morecalled at least once a week since I ordered it after the 5 days they promised it would take to receive my order and have been given different excuses as to why it wasn't there but never an apology. Finally, I just told them not to order it. They have poor customer service and are very disorganized.

These people are good. I don't buy much electric supplies frequently, but when I do, the folks at…read moreCain fix me up right even time. They have store credit, so that's a good thing. The people are really eager to help.

Install was very neat and well done, had first service and checked everything out and changed oil…read more Also tested to make sure everything was good. Jeff very nice and thorough

We hired A.S.H. electrical to come out and do some minor electrical repairs in our home. Adam was…read moreprompt and professional. He was able to do the electrical work we needed quickly and efficiently. I feel very confident in his work and would hire him again in the future.