Great service and fair prices, very helpful with making suggestions on what would look good. Thank…read moreyou

Very lovely lady running her alteration business in her well set up basement. Professional and…read moreresponds quickly. Had bra pads put into my dress and it was perfect. Thank you Alice!

I live close by but visited here for the first time to get 3 pants hemmed (2 jeans, 1 dress pants)…read moreafter reading the positive reviews. Looks like a family business and the front area is small so with covid restrictions it's only 1 customer at a time. Was greeted by a friendly gent upon entering and they have a small change area for you to use right behind the counter if required. He asked me if I wanted the hem length to break (slightly longer with a small crease in the pants) or just straight to the heel (for a cleaner/polished look). I really appreciate this level of detail and have never been asked this in over 25 yrs of getting pants hemmed. My questions about taking in an OTR suit were also well answered. I will definitely come here for all my future tailoring needs.

if I could give 0 starts I would!!! I brought my items (two sweaters) to be cleaned after a week I…read morewent to pick up my items, they were not even dry cleaned. the owners son said they will take care of it. I left it for another week, when I picked up my items they were comet distorted with stain marks and food still stuck to my shirt. I asked the downer what happened he said he personally went to the place where they dey cleaned and watched as they distorted my shirt. I asked how can this happen, and being a long time customer I expected a resolution, instead the owner told me "I should be more careful when u wear my clothes and they only dry clean, not miracles"! this is the second time I have brought my item to this place. the first they did not clean it after a week and I had to rerurn to pick it up when I pointed this out to them on the spot. that time they did not destroy it. Aboud this place by All cost, you will be scammed to think you items have been cleaned and if it is cleaned it will be destroys and the owner will blame you for bringing in your items to be cleaned. this is Not a professional establishment and they have no recourse for their scams towards customers!! I advise to find real, educated about their service cleaners, this place is not that!!

I rarely leave reviews, but I feel strongly compelled to write this one so other customers don't…read morewalk into the same situation I did. My experience at Cindy's Alterations was frustrating, confusing, and left me feeling taken advantage of due to a complete lack of transparency and communication. From the moment I walked in, there was no clear discussion of pricing. I brought in an item expecting a straightforward alteration, but instead of explaining options and costs upfront, additional services were suggested in a casual way that made them sound minor and necessary. At no point was I given a clear breakdown of what those services would cost, nor was I asked to formally agree to a final price. As someone without experience in tailoring or alterations, I relied on the professional to explain what was being done and what it would cost. That didn't happen. There was no estimate, no written quote, and no verbal confirmation of price before the work was started. I wasn't told, "This will cost X," or even given a range. I was simply guided along as if everything being suggested was standard and reasonable. When I returned to pick up the item, I was shocked by the final bill. The price was far higher than expected, especially considering I was never informed of the cost beforehand. At that point, you're essentially stuck-- the work is already done, and you're pressured into paying a price you never knowingly agreed to. That is not how ethical customer service works. What made this experience worse was the attitude when I expressed confusion about the cost. Instead of acknowledging the lack of communication or explaining the charges clearly, I was made to feel as though I should have known better. That's not fair to customers, especially those who don't regularly use alteration services and trust the business to be honest and upfront. A reputable business should always explain pricing clearly before performing any work. Customers should not have to ask repeatedly or guess what something might cost. Transparency is basic customer service, and unfortunately, it was completely missing here. This review isn't about the quality of the stitching--it's about the experience. Even if the work itself is acceptable, that doesn't excuse unclear pricing practices or putting customers in uncomfortable positions where they feel pressured to pay unexpected charges. I would strongly warn anyone considering Cindy's Alterations.

I will definitely be coming back in the future! She altered my wedding dress perfectly and had…read moreawesome suggestions. She's super friendly and made me feel very comfortable. Her pricing is also amazing!

Oh my god they were so nice and so kind about my unreasonable timing request regarding a jumpsuit I…read moreI needed to be wearing for a wedding and needed shortened within about 48 hours. The kind and patient man running the show also did up my zipper for me after I struggled for like 20 minutes. They asked me exactly what I wanted and made sure the service I requested was clear..The material of the fancy jumpsuit I needed hemmed was complex and painstaking and the price was still really reasonable. Extremely organized and clean space. Air conditioning. Only issue is it's not accessible for anyone with disabilities--it's up a narrow flight of stairs on the second floor. While k was struggling with me zipper I heard folks come in and out to pick up clothes who were clearly delighted repeat customers. I'm sure I will be too.

Best tailor in the city. I miss their old location that was more central. They can reconstruct your…read moreblazer, change the fit of your jeans from relaxed to slim to skinny. They can pretty much fix anything. Service is fast and they don't over recommend things. Very knowledgeable team that's been there for decades. Price is reasonable. But I trust their work quality.

This was the only time I have ever used such a service, and it did not disappoint! Not only was my…read morewedding dress altered to suit my specifications, it was also completed on a very quick turnaround time. Looking for any wedding designs, alterations? Look no further then here.

Went to Sarah for wedding dress alterations. Very inexpensive for everything she did. Hem was a…read morelittle crooked but she fixed that for me. I did the bustle too but that's probably the only thing I would change my mind on as the bustle wouldn't stay and I ended up having to hold the train all night. In all fairness, my friend had her wedding a week before and her bustle broke during her wedding (I ended up seeing a bustle loop onto her dress myself) so it just seems bustles can be hit or miss. Overall for the price she did a great job. Would highly recommend her.

Naum altered for my family the variety of clothes- from evening dress to winter coats, everything…read morecame out perfect and fast . I would recommend his servise for everyone.

Reasonable price for the decent job he does. I've been to his store twice so far for hem adjustment…read moreand he's done such a clean job both times. The location is very convenient too with it being in the corner of the plaza. Never had any issues finding a parking spot.

Friendly service. She did an aging job!! I highly recommend and will definitely be using her…read moreservices again!!