My 16 year old daughter went to this store for a screen repair and she asked him how long he said I…read morecan do it now. While the super tall guy was fixing her phone he was making her so uncomfortable asking her questions. He was asking her old are you? Do you have a boyfriend. And he even asked her for a hug. He was out the door pass the ups packages and he came out for a hug my daughter said no. He went back to fix her phone. Then he said he won't charge her if she gave him a hug. He kept asking her inappropriate questions. Like what's the farthest you ever went with a guy and asked if she was a Virgin. My daughter got home and told me about this and we called the police about this and they are opening an investigation about this. Please don't shop here!! His name on the receipt as Nick. Please don't shop here and don't spend your money here.

Don't shop here. They ripped me off so many times. Don't shop here. Always buy stolen stuff and…read morereselling it to the costumers. They sold me a phone with someone else info inside. They kept calling me to score some drugs. Don't shop here!!

Poor costumer service All cricket locations are the same a…read moremean Not polite ppl is a guy there can you please get a mint or gum or something Ewwwww

Sometimes I walk into a store and all I want to do is check out the place. If I have any questions…read moreI'll flag someone down. I don't want to have three different people demand that I sign in as soon as I walk in the door. I don't want to have the computer system I am supposed to sign in on not work. I don't want to then have my name called and told what I want. I don"t know if all the Cricket stores are like this, and I'll admit that if the store were busy and I was looking for help, this wouldn't be so bad, but it wasn't busy, I was just looking, and I felt their way of doing business was far too pushy. This store, at least, has lost a customer.

I was here over the weekend after breaking the creen on my phone, I was about to port over to…read moreanother company. But the associates at this location were very friendly and ended up convincing me to stay. Also they help me get a new phone at a good price for my budget. I recommend this location more than the other locations.

From the owner: Switch today & enjoy America's largest 5G network.read more

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

I am a fed ex driver and this business is on my route …read more I came here because water had entered my phone and the screen no longer worked . Being these two people are Mexican just as I am. I had huge trust and hope they'd help out . Paid 129$ for the screen replacement BUT they did not fix the face detection. I went back and their excuse was sometimes it works sometimes I won't . Refused to fix it . These two men sure know how to fineness . The 24karat Jesus gold chain hanging from his neck says more about them than their skills to fix anything. BEWARE.

Went in to buy a new iphone 11 and start a new plan…read more Jacob was very helpful and went above and beyond to try and get me exactly what I wanted same day - unfortunately, they did not have what I wanted in stock. Lizz, the manager offered to drive out to Aurora to pick up a phone for me which I declined. Phone was shipped in 48 hours later and I have in hand now. Definitely made the process painless and efficient.

Straight garbage. Dismissive, unhelpful, unprofessional, and straight rude. Sam was rude and…read moreunwilling to work with me from the beginning. He told me to wait to come in another day to speak to management. I tried telling him I have chat records of me talking to customer service prior to my visit with that store to come in. He did not want to see it and told me they don't work with the same policies and it's even frustrating for him. I was in disbelief and left upset.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!