I hate myself for eating In-N-Out in Tennessee. This is spiritually illegal. This burger belongs in California, within 12 feet of a beach, a sunset, and at least one guy named Chad or Brad playing a ukulele. Not in a parking lot next to a Dollar General and emotional instability. I ordered a 3x3 like I had something to prove to society. Then I absolutely annihilated it in under 2 minutes. No chewing, just violence. I blacked out halfway through and came back covered in sauce like I just survived a small war. And yes, I filmed it. Because if you're going to make bad decisions, you document them like a National Geographic special. "Here we see the grown man in his natural habitat, destroying his dignity bite by bite." I'm now heading to the gym to undo my crimes against humanity. I don't know how many calories that was, but it felt illegal in at least 7 states, and all the European nation! See you next month when I do it all over again like a broken, burger addicted psychopath. read more

See all

So I gave in and waited in that long line in the drive thru. First off , the service and every person I encountered was a 5 star. Very friendly and helpful. Excellent service. The food? Omg , awful!! The fries were not even cooked thoroughly. Worst fries I've encountered in a long time. The double cheeseburger ( I got the #1 meal ) was below average. Maybe it's just me , but this place is so over rated and for what?? A very below average meal? McDonald's and Chik Fil A are right across the street. I'll stick with them , thank you very much. One and done for this guy. Very disappointed. read more

"I went to the new In-N-Out in Franklin, TN today around 4:15 pm after months of waiting for the crowds to die down, and I honestly wish I hadn't bothered. The menu was surprisingly meek for all the hype, but I still gave it a fair shot: I ordered a cheeseburger, fries, and a drink and even donated to the children's charity they promote, hoping it truly does go toward preventing child abuse like they say. After sitting in the drive-thru for about 30 minutes, I was handed my food in an open box more suited for table service than takeout - no bag, nothing I could easily bring home. The fries were already cold the minute I got them, and the cheeseburger was undercooked and red in the middle. Between the long wait, the poor food quality, and the careless packaging, this location absolutely does not live up to the hype. I won't be back." "After sitting in the drive-thru for about 30 minutes, I was finally handed my food -- in an open box with no bag. For a drive-thru. A drive-thru is for driving, not trying to balance an open tray of food in your lap. If I wanted to eat like I was at a table, I would've gone inside. The fries were already cold the minute I got them, and the cheeseburger was undercooked and red in the middle." read more

In-N-Out Burger - Cheese burger that is undercooked - Burgers Near Me - Franklin, Tennessee

See all

First time eating at a in& out, I had the double , animal fries & shake. Shake was best thing I got , burger was ok, doesn't deserve the hype though, can't recommend the a/ s fries, service is great, ambiance is ok, I wouldn't wait in line to long to go here read more

It was great and the wait wasn't terrible. We dined in, and had great burgers and shakes. The cheese fries are not Steak and Shake. The cheese hardened on top. That probably means it's closer to real cheese, but I still like Steak and Shake cheese fries better. I'll just get regular fries next time. I LOVE the Bible verses on all the packaging and cups! Made my day! read more

In-N-Out Burger - New palm trees! - Burgers Near Me - Franklin, Tennessee

What can you say about In-N-Out? This place is consistently so good, burgers are made fresh, french fries are made fresh, and it all comes quick! Even though they were very busy, the staff was very nice and efficient! The store is big and has a lot of seating, but it's still pretty busy when you go there, we waited 30 minutes from ordering to receiving our food. I would always recommend going here for a great burger! read more

In-N-Out Burger - Double double with raw onions and peppers. French Fries - Burgers Near Me - Franklin, Tennessee

This is by far the best low carb option for me! Everything was delicious! I would definitely recommend! read more

In-N-Out Burger - Flying Dutchman and tomato wrapped double double - Burgers Near Me - Franklin, Tennessee

See all

Glad we got here when we did because this place becomes BUMPING. Food was as I expect from this chain. They were stacked with employees and everyone was really nice. Place was spotless even as we saw several people drop things. Employees were on top of cleaning up as they went. read more

In-N-Out Burger - A double double and a cheeseburger. Both with fries! - Burgers Near Me - Franklin, Tennessee

There is nothing negative I can ever say about this place. Service is beyond amazing, food is some of the best I ever tried, prices are very competitive. read more

While visiting Franklin we had to try this place to see what all the hype was about. Arrived at 11:45 to a large body of organized chaos. The parking lot is huge. The line for the drive through is as large as a racetrack. They have someone at the door when the waiting line reaches it to direct you to a register line inside based on the number in your party. The line wait time to receiving our food was 25 minutes. We both got the #2. A burger with a single patty with cheese, fries, and a drink. The burger was good but I would get the double patty as the single gets a bit lost with the other fresh toppings. I noticed most of the burgers coming out were doubles. The fries were good. They are from whole potatoes, cut in house, and fried in sunflower oil. The inside dining area is bright and cheerful. It's well worth a stop. read more

See all

Incredible drive through experience! Incredible service and excellent cheeseburger and fries! read more

In-N-Out Burger - Double Double! - Burgers Near Me - Franklin, Tennessee

See all

Super helpful crew after a concert, the food was hot and fresh. Our first time having in and out! Thanks for taking care of us.

Absolutely delicious burger and the fries were yummy too the line was long but moved very quickly. We had a great experience! read more

In-N-Out Burger - Clean and large building and parking lot - Burgers Near Me - Franklin, Tennessee

See all

There are few things in life that can make me feel the way a Flying Dutchman, only 1 cheese, whole grilled wrapped, with a neo shake can make me feel. My wedding, the moment my wife and I found out we were pregnant, the first time the Seahawks won the Super Bowl... these all live within the same universe of happiness. Hyperbole (super-bole?) aside, in-n-out is a fantastic place to come and enjoy burgers and fries with friends and family. The menu is simple, it's one of the cheaper options around, and consistently good. They do have a lot of "secret menu" items but the staff is very willing to help you get what you're looking for. I grew up on the west coast and I'm happy to have one of these in Franklin! read more

In-N-Out Burger - Burgers Near Me - Franklin, Tennessee

As someone who moved from California to Tennessee, I was beyond excited when In-N-Out finally opened here--worth the wait! It instantly brought back a little taste of home. Every time we've gone, the experience has been consistently great. The food is just as fresh and delicious as I remember, and the staff are always so helpful and friendly. You can really tell they care about the customer experience. So happy to have an In-N-Out in Franklin now--definitely one of our regular spots! read more

A full troop of very friendly and helpful employees inside the kitchen, behind the counter, in the hall as well as in the parking lot. Despite a long line, the wait time is not too bad. Burgers are so fresh and delicious. They are even better than those at west coast branches. read more

See all

Always great! So glad to see this location open in TN! Double Double all the way!!!!!!!!!! read more

In-N-Out Burger - Menu - Burgers Near Me - Franklin, Tennessee

See all

We braved the lengthy lines and crowds to give In N Out a try. They were very prepared for the large crowds and had help directing parking. While there is plenty of parking, it may include a short walk to the restaurant if you are going inside. ALL the staff is extremely friendly and helpful. Give them 10 stars! They stay busy clearing and cleaning and checked on us regularly. The counter staff was also great. My only complaint was that the menu is VERY simple and you can order things not listed on the menu so that is a bit of a learning curve. (the not so secret menu is what they call it but it's no where listed in the restaurant) Fortunately we knew we could order a "grilled cheese" for our toddler friend who was with us. That is basically a burger bun with cheese and she loved it so thumbs up. The place was packed so folks were roaming and looking for space to sit. Thankfully due to the aforementioned adorable toddler with us, we caught the eye of some folks who were vacating. There is outside seating but the day we went it was too cold to take advantage of that. The burgers were very good as were the fries. However we wished we had known to order "animal" style on the fries as they could have benefitted from the upgrade to include melted American cheese, caramelized onions, and their signature creamy spread. We'll know next time. read more

In-N-Out Burger - FRIES! - Burgers Near Me - Franklin, Tennessee

See all

I knew it! I knew it! I knew it! I knew that I'd be in Franklin on a visit, and be here for the opening of the Franklin In-N-Out. For months I was wondering when it would open. No more wondering, no more waiting. The cat is finally out of the bag. In-N-Out has finally been unleashed on the fine hamlet of Franklin, and what a debut it was. Streams of anxious patrons poured onto the property located on Double Double Drive. All, joined in unison, for one experience. That being, the taste of freshness. The new kid delivered. Every bite a joy of nostalgia. A burger as it should be, and with a smile. Actually, more smiles than I could count! Every employee was beaming. Friendly as all get out too. As busy as they were, there was still time for some banter. I had a blast. It was like waiting in line for Disneyland. The taste of anticipation was almost overwhelming. The taste of the food was exhilarating. The smell of the burgers cooking, intoxicating. In my opinion, the Franklin opening is a huge success, and will be so for years to come. Quick Tip: Actually not a Tip. More of an amusing observation. While waiting in the drive thru line, a young employee was walking between the double line of cars with a sign. She was hocking In-N-Out merch. It immediately reminded me of waiting in line to cross the border into the U.S. from Mexico. If you've experienced that scenario, you'll know what I mean. Scores of entrepreneurs badgering you to buy everything from plaster skulls to ponchos. You won't have to endure this though. The girl mentioned that today, Sunday opening weekend, was the last day for pushing the merch on unsuspecting drive thru customers. LoL, just an amusing observation. At least it was for me, and it didn't deter from my exceptional experience. It actually enhanced it. Go have one for yourself. read more

I've been eating at In-n-Out for almost 20 years. This location, being next to the new HQ, should be the best location there is. As close to the In-N-Out we know and love as possible. It's so far from that. Extremely inconsistent and, of the 10 or so times that I've eaten here, only once has it come even close to West Coast In-N-Out. Soggy fries, soggy buns that are barely toasted, and watered down lemonade pretty much describes the average experience at this location. Super disappointing overall. read more

We came at around 2:00 and it was super busy in the drive thru but going inside is always much better. It's still busy and a bit loud, but as always it's sparkling clean! The lady at the register was super friendly and read back the order to make sure it was right. The price is also great, three of us ate for $21, with a burger each, 2 shakes, and a fry. The food itself was very good. Of course the burgers are the best, super juicy and delicious. The fries were good, they are a bit dry but nice and salty and hot. The shakes are a bit bland but they feel calm and natural, and having a fry after a sip of shake is a delicious contrast. read more

Animal style every time. Love the spot, always fresh, always hot. The one in Franklin is new so it's quite busy but the staff was constantly moving, asked several times if we needed anything and didn't stop cleaning. The strawberry shake was so good!! read more

See all

So glad to see In N Out moving to the South. Best burgers in the USA! Friendly staff with an eye for perfection and brand pride. Really hope you come to Charlotte soon! read more

Awesome burgers & fries! The hamburgers are so tasty! Love the freshness & crispness of the lettuce! The bread is so soft & fresh! They make the fries in house! Nothing is frozen! In addition to great food, the service is EXCELLENT! Kirk that was in the dining room, wiped off our table and brought our food to our table when it was ready! He did so with such kindness and a big smile on his face! Marilyn that was on line duty, was so friendly and she shared wonderful information about In & Out! Calium (?) was also so friendly & welcoming! These friendly & helpful employees created a wonderful ambiance for my dad & me! LOVE the references to Bible verses! read more

In-N-Out Burger - My dad outside of In & Out Burgers! - Burgers Near Me - Franklin, Tennessee

See all

This location has a really bad drive-through. The workers do not know how to keep up with the drive-through. They made me merge into a line which ended up being a longer line. 4 cars came in after me and end up ordering before me. the food is okay but it's not consistent each time I order something it's different every time whereas in California was the same every time so this location has some problems. Hopefully they get it together soon. when I brought this situation to one of the workers, she wanted to argue with me. I'm super chill and I love in and out, been eating an In-N-Out since the 80s. read more

Came on a friday night at 8pm and they were wrapped around the building and the line was out the door. Customer service was great, food was fresh and came out super quickly. 10 stars!!!!! read more

In-N-Out Burger - Burgers Near Me - Franklin, Tennessee

Are you kidding me...DON'T be fooled by these California Rejects that brought this "Par" franchise to the area. It's best a C- on food quality but does sport a solid A on service. I went inside to order and heard no more than 4 people annoy the staff how they're from the West Coast...they don't care. Let them do their job....and serve cafeteria style burgers to the masses :-( read more

After reading the reviews about how good it was. Went here for a change of burger joints. Got my food fairly quick, order was correct. All good signs, but tasted the food. Burger nothing special about it, taste ok, not what I was expecting after the reviews. Next the fries, they had a funky taste which was caused by leaving the pealing on. Doing this changes the taste and is not the healthiest thing due to all the chemicals used to grow them that come in contact with the skin. Will I go back maybe if I want something different and will skip the fries. read more

A taste of California. Delicious every time!! Burger, fries, and a shake. There's nothing like their homemade fries and fresh ingredients. You can order your burger any way you like and customize it. There's nothing like it. A family favorite time after time! read more

Food was great, staff was amazing!! Exactly what you'd expect from this place! Don't be put off by a long line, they are fast!

Best fast food burgers in the US! Thanks for coming to TN! We have been waiting. Please look into serving onion rings.

Yo hands down the best burgers and fries in the universe Fact . Don't miss this place take the family and kids will love it .kid from Brooklyn and I approve this message. read more

So many employees in the back, you thought you were at buckeys however, I went up to the counter to ask for a bag to take my food home. No one acknowledge me at the counter. I had to tap a cashier on the arm and say can I get a bag please to a cashier. read more

Great burgers, had to eat in car in the parking lot but they offer a tray and placemat to keep clothes clean. Good price and probably the best food burgers I have had. French fries were marginally good but nothing to brag about. Price is right on. read more

Normally a huge fan of In-N-Out, although this one's service did not impress. While receiving the food, my meal was skipped over. It wasn't until about 20 orders later that I got everything I'd paid for. Additional disappointment was found when a friend dining with me was denied her whole order as someone had taken mistakenly taken a portion of hers. When the worker administrating the distribution was confronted with this, she essentially shooed us away. This was only worsened by the fact the friend's burger had a hair in it. Feeling somewhat defeated, we'd concluded to just leave a review. read more

My son told me about this place in California. When they opened one ip here in TN, we tried it. It was worth the price and quality made. Just a long line. read more

just to set the drink exploded in the parking lot Camden was very nice until he didn't clear my damn playtes they didn't play the new album and my food tasted like dog poop read more

Burger was good. Fries were terrible. Obviously prepared well before we received our order. Really did not meet all the hype. Just a very average meal. The fries really were bad. My wife and I could not eat them. read more

The restaurant was very clean. Employees were excellent. The burger was above average. I did not like the fries.

Long lines but was good food but I would prefer Steak 'n Shake much bigger menu and just as good