I've been purchasing/leasing Hondas from Independence Honda, Bloomsburg, since 2011. It has always been a pleasant experience, never any issues. Josh,Tom and Jacob took their time and explained everything I needed to know to seal the deal. My experience with Independence Honda and the follow-through is always Five Star. Dee Norce read more

Terrible sales personnel, terrible up sales in service. Coccia or Motor world is way better. Fox garbage on their TV all the time. Save time and $$, Look at Visor.vin for your next car read more

Upselling always. Fox New brain rot on in the waiting area constantly. The only relief is commercials. I'm told this is the prerogative of the owner. If there was anywhere else to go, I'd be there. read more

First of all, my car has been serviced at this dealership for the last 2 years. I recently needed to purchase a second car. I was helped by Tom in the sales department. Tom feels very patient and helpful and was able to secure me a vehicle before I left the lot. It was the car I wanted and I couldn't be any happier. The reason I purchased a vehicle from this dealership is because I have never been disappointed by their service department and their staff. They go above and beyond for me and make me feel like an important customer. Thank you Independence Honda for all that you do. read more

I highly recommend staying away from this dealership. Honda makes a great car, but Independence Honda is made up of a bunch of immature, rude, condescending people. Gary Miller is the worst sales person I have ever encountered and the finance/warranty guy is right up there with him. They could both use a lesson in how to treat customers rather than being rude and condescending when you don't say yes to everything they present in front of you. I would have walked away from the deal, but my mom really wanted the car. They did not deserve her business and we will never purchase a car from them again. Save yourself the frustration and go to another Honda dealer! read more

Always RECOMMENDING me to get things that my car doesn't need. Last 2 times that I was there they said that my car battery needed to be replaced...had it checked twice and nothing is wrong with the battery....16 months ago and the car still starts right up even on the coldest days read more

Salesmen should not talk and make fun of the ppl getting car fixed . They were overheard and when confronted, they didn't have 0 to say. Also tried to charge full price when it's under warranty, they said they didn't know. I called Honda corporate and they said ALL the service advisors know what's under warranty, or should. Check your warranty book before you go there so you can educate the advisors. read more

DO NOT GO THERE !!! They are just THIEVES ! I was told that I was approved for a car loan through their financing program for an interest rate of 3%. Everything was fine and I was ready to close the deal. I get there and surprisingly I'm told that the interest rate is 5 %. The salesmen and financing people are RUDE, DISRESPECTFUL, RACISTS, CHEATERS AND HAVE NO INTEGRITY. They do not even deserve a single star. BEWARE ! STAY AWAY FROM THAT PLACE IF YOU WANT TO MAKE A GOOD INVESTMENT IN FUTURE VEHICLE. I've never seen anything like this before. INDEPENDENCE HONDA BLOOMSBURG you are CANCELED !!! THIS IS 2020 ! GET IT RIGHT !! read more

Worst place to purchase a vehicle. The finance guy & staffs are rude. They are not professional at all. They are disrespectful. THEY ARE RACISTS !!!!!!!!!! They put pressure on you so you can buy the car. They HAVE NO INTEGRITY. BE CAREFUL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT GO THERE !!!!!!!!!!!!!!!!!!! They don't deserve a star. They cheat and lie to customers. read more

We were headed to BlueKnob to purchase a gently used 2019 Honda CRV EX and decided to stop in the local Independence Honda dealership to check out their inventory first. We were pleasantly surprised. The salesperson, Isiah, was great. Knowledgeable, friendly, laid back, attentive and helpful. We knew what we wanted to pay. We knew the features we wanted and what we did not want. We knew what comparable deals in the region were. We had a trade in and they offered us an extremely fair price for the trade in and discounts. In the end we got exactly what we came in looking for at the price we wanted. They didn't waste our time trying to sell us a million extras we didn't want or need. The salesperson even offered to let us drive the HRV if we didn't need the larger car and wanted to save a few thousand dollars. Overall the car buying experience at Independence Honda was pretty painless and I would recommend this dealership and Isiah. read more

I meant to give them two stars. Not three. That sales rep deserves 1 but I'm hoping the others there are better than he was.

Checked online for what's in stock. Called in to confirm. Couple mishaps with phone connection. Josh, sales manager, makes the effort to get a hold of me. Promising move. Explained we are looking to see in person how the mocha interior in an odyssey looked and how it compared to the beige interior. Explained we will get in when I wrangle the kids to check it out. Notified by text that we're on our way. Arrived. Josh couldn't make it out and got a sales person. Not only did they not have an odyssey with mocha interior, they didn't have a beige interior either!! Only gray! Just outright misinformation from the sales manager to what?? Get us in the door? Literally wrangled two toddlers and wife for this and drove twice the distance instead of a closer dealer for nothing. Expectations too high? Do I have to further lower expectations of negative dealership stereotypes? I have little hope for this dealer if that was the sales manager. read more

Just wanted to say that I've never been to a dealership that only has one car rental and the rest of their "Rentals" you have to pay 35 dollars a day to rent while you have work done. At the dealership where I bought my Honda in Hamilton NJ they have 10 rental cars all complimentary. This dealership is running a scam for complimentary cars. Just thought people should know. read more

I had a recall on my civic airbags, I called independence and they had the parts in one day and were able to get me in immediately. The staff was pleasant and the waiting area was great! Tv and a kerig machine;) read more

We were stuck with locked up rear breaks on New Years Eve. Didn't think we had a ghost of a chance to get service , BUT they fit us in and even gave us a loaner. We couldn't have been more pleased and were able to return home the next day. read more

Made an appointment to get my airbags recalled, I was 5 minutes early to my 10 am appointment. They said it would takes 40 minutes to an hour and asked if I was going to wait in the area and I said yes (I traveled 40 minutes to get there) so after an hour and a half of driving in circles and getting a bite to eat, I returned to the dealership and what do you know? My car is the exact same spot it was where I dropped it. So I called and they said that it will be done by 1pm, after I asked why he gave a bullshit explanation and said he "go check on it to see if it was on track or not." The car was in the parking lot! I was 5 spots away. He then told me that he will call me when it's done. Finally he pulled it into the shop after an hour and a half of it sitting in the spot! I understand running and getting cars in on time isn't perfect, but an hour and a half and after I complained you pulled it in immediately? Never coming here again. read more