everything could improve. renting from them felt like being forced into some weird power dynamic…read more they play nice to your face but expect you to do their job for them when you move out. they will make small damages or a spec of dust look even worse by zooming in and even taking pics of things that were there when you moved in. we cleaned our place before we left but they hired cleaners anyways, charged us for them, and then took pictures of their crappy clean claiming it was us and then charged us for that too. they charged us for unnecessary work like replacing an entire garage door for a small dent and then on top of charging us for their personal choice of services they also counted how many services they used and charged us for the amount of services they used just so they can keep as much of the deposit as possible. they half ass the build of even the houses they sell in hopes you will buy it for the aesthetic, and offer 0 safety if you rent. they are expected to enter your house whenever they please. no knocking or anything and they will practically shame you for having a lock on the gate for your own safety. they want full access to your living space with 0 complaints. pretty much if you rent from them you have no home they just let you stay there. which is crazy considering how often landlords usually do a lot to make you feel like its still a home and only really expect it to be taken care of. imagine if your kids were playing outside when a strange man just shows up just because you couldnt answer the door. he will just walk back there as he pleases. during one house inspection, i was still in bed when two men just entered the house without knocking just for them to blame me for their own misplacement of a smoke detector. they are cheap, egotistical, and narcissistic people. they even have some dude from a separate company show up announcing he's the property manager and banging on the door like a cop. they know they are wrong in a lot of what they do but they get away with avoiding accountability and are very snarky gross people with the exception of one woman and i would only buy from them again if she took over.

Wonderful property management company. We just sold our home and moved from Carrollton and the…read morestaff made everything as easy as could be and gave us total peace of mind. After moving in, we had to have a few minor things repaired and they were tended to SAME DAY! This is quite impressive in my book. Unsure about the negative comments about staff attitude. I've always lived by the saying "you get what you give". Perhaps the reviewer was rude to begin with, as these ladies have been nothing but courteous from the get go. We also love our home. Thank you to the entire staff! The Morgan family.

I came the the Remax homestead office because I saw they had an insurance company - Estrella…read moreinsurance. I was paying over $300 a month for my car insurance for myself and my one 2012 car.... they were able to match my coverages and get my monthly payments down to $145 a month!!! They were super professional and knowledgeable. I'm happy with my choice and recommend others look into it too!!!

From the time I contacted Remax to sell my house they were very professional and very helpful in…read moreselling my house they contacted me every day until we closed and let me know what was going on day by day the staff really care about the client and what the client wanted they didn't try to get the client to change his mind they work with me all the way very professional thank you Remax for an awesome job.

I give this company five stars, solely based on the agent, Mariah Alanis. I appreciate the…read moreprofessional response that we received from this young lady. Mariah made our home buying adventure fun and exciting. I had questions, and Mariah was always prompt with her responses. Many real estate agents approached me, but Mariah was kind and helpful. I like her personality and knowledge of the home buying process. Thank you, Mariah, for your loyalty to your customers! Bennie, Carol, and Jaida.

Leah is a very good agent. I came in from out of state on a tight timeline, and she went to almost…read more40 houses with me in two days time. We were caught in the rain almost all the second day, and had to slog through the mud at some new builds. On the third day we went to relook at the house we decided to offer for, only to find out from the seller they accepted an offer late the night before. So Leah worked with us to come up with a secondary option. Which "fingers crossed" will be nice when the home is completed. Leah is the kind of agent you want.

Selling our home seemed like an overwhelming task until Bill Vernon and his team entered the…read morepicture. From the first moment Bill was at our home talking us through the entire procedure. The difficult time began as the quarantines and lock-downs occurred from COVID19. Bill and his team continued working and was able to get the offers in and house sold. He never tired at answering our questions, always making sure we understood what needed to be done. I highly recommend Bill and his group if you want to buy or sell a home. He is very honest and upfront about the property and processes. Very professional from start to finish! I would definitely work with him and his team again.

As first time home owners, we didn't know anything about buying a home let along in a whole new…read morestate. We were recommended to the Esperanza Realty Group by a fellow client who had an amazing experience under Julie James. Upon our first meeting with Julie and our direct agent Lisa Kamprath we immediately knew we didn't need to look anywhere else! My husband and I left feeling confident in moving forward in this journey with this amazing team. They left us with so much knowledge and gave us a breakdown of EVERY STEP! Now my husband and I have jobs that require a lot of attention and time so house hut was one of our worries. Our worries were quickly calmed. Giving the ladies a layout of what we wanted help them give us a great list of different homes that we were able to look through a special website before we toured! With each house Lisa and I toured she listened to anything I loved or saw opportunity in what we wanted. Closing was one of the parts I thought would be the most stressful. Naturally in life there is always bumps but with these ladies they made sure ever thing was running smoothly! Julie James and Lisa Kamprath went ABOVE AND BEYOND!! To find people who are passionate about what they do isn't something you see often. Julie and Lisa made Texas feel like home. They made what tents to be a stressful process of by a home a stress free adventure.

Julie was absolutely fantastic. She went above and beyond. Her assistant as well. We recently sold…read moreour home in Killeen Texas, while living 3 states away. Everything went smoothly and being so far away it still felt as if she was next to us every step of the way. We couldn't be any more grateful.