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    Indian Mound Grocery

    5.0 (2 reviews)

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    9 years ago

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    9 years ago

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    Kroger

    Kroger

    3.7(14 reviews)
    26.3 mi
    $$

    This isn't my normal type of review. But I've finally had it with this store. We've been coming…read moreto this Kroger since 2006. It's this area's "best" option, but that isn't going to cut it anymore. Many of the regular full time employees have gone. There are still a couple, but most have moved on. That's the reason we kept patronizing this store in the first place. They also used to have a lot of options and fresh items. This is true less and less often now. And I gave some leeway because of COVID, but Publix has fresh items and plenty of new and interesting things in stock. So why not Kroger, one of the largest grocers in the country? First they got rid of over half the checkout lanes and replaced them with self checkout. Ok, fine. Then they had a scan, bag, and go program where you could scan your groceries as you shopped, then just do a fast checkout at the end. That was quite convenient, but then they stopped doing that. Back to the dysfunctional self checkout. Which is often understaffed, so many times only half the kiosks are open anyway. I use my own bags. The self checkout stations make it extremely difficult to use your own bags, so I generally leave my bags in the cart and then just bag my groceries by using the "skip bagging" feature. Now the software has been updated and is absolutely atrocious. Skip bagging on a few items? Not only does it take forever between items to "skip bagging," but after a few items, it flags an attendant, grinding your checkout to a halt. And the same thing happens if you are purchasing more than a few items, even if you bag them in Kroger's bags on their bag stand. I get loss prevention, but this isn't going to help. And if you're that worried about it, maybe you should've kept more human cashier lanes. The carts are always rickety with broken wheels. Publix is 30 minutes away, but they have fresh, fun, interesting products, smooth riding carts, and many kind, efficient human cashiers.

    This is the only grocery store I choose to shop at all the other grocery stores are too expensive…read moreor have terrible customer service they have good food, the atmosphere is great easy to find products and they have 10% discount for veterans on Wednesdays.

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    Kroger - Entrance.

    Entrance.

    Kroger - Can't buy stuff you can't reach, Kroger

    Can't buy stuff you can't reach, Kroger

    Kroger

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    Kroger - Kroger, 3141 Park Ave, Paducah

    Kroger

    2.4(14 reviews)
    66.4 mi
    $

    I have shopped some fabulous Kroger stores that were bright and clean, new and shiny. This isn't…read moreone of them. I wonder if perhaps they've simply taken over some other supermarket of years past and rebranded. It is dimly lit with a vague "yellow" feel to it. The fixtures seem older, the floor is polished but not smooth, the parking lot could use a repaving. Overall, just not the general awesome I've come to expect from Kroger. That said, the merchandise was in good shape and the prices were reasonable. I had no problem finding something to microwave for dinner and the sushi in the deli area was in good shape. While the building is not feeling like a Kroger, the associates working are Kroger and I feel like they're doing the best they can. Don't let this store give you a bad impression of the chain. [Review 699 of 2026 - 344 in Kentucky - 25880 overall]

    I find the staff at all of the Kroger locations in Paducah to be poorly trained, disrespectful and…read morerude. I do not understand why the management does not train their employees to be courteous and competent. It is appalling! When I spend hundreds of dollars on groceries, I expect a simple thank you and please come again at the very least. I expect all the items I purchase to be put in bags and not left on the counter. I expect to be charged the correct price for my items. I expect my items not to be damaged by poor bagging skills. I do not expect to have to tell a grocery cashier what celery is. I do not expect to have to bag my own groceries because there is no staff. I have an unpleasant experience every time I shop at these stores. I feel this is an egregious lack of competency on the part of the store management. And given the current price of groceries, this is not acceptable.

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    Kroger - Kroger, 3141 Park Ave, Paducah

    Kroger, 3141 Park Ave, Paducah

    Kroger - Kroger, 3141 Park Ave, Paducah

    Kroger, 3141 Park Ave, Paducah

    Kroger - Kroger, 3141 Park Ave, Paducah

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    Kroger, 3141 Park Ave, Paducah

    Indian Mound Grocery - grocery - Updated August 2026

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