Extremely disappointing and unprofessional valet serviceI have been coming to this medical office…read moreregularly, and unfortunately, my experience with the valet service has been extremely disappointing. This is not simply a matter of the valet being "distant" or having a bad attitude. There is a very noticeable difference in the way I am treated depending on the vehicle I arrive in.When I come by myself in my regular car, the valet has told me, "You have to park your car yourself." On another occasion, when the valet area was very busy and there were many cars, he told me, "I'm going to do you a favor and park it for you today because we are full." A valet service is a paid service. Parking my car is not a "favor" being done for me.What makes this situation even more obvious is what happens when I arrive with my husband in his newer sports car. Even when there are empty spaces available, we are suddenly told that only the valet attendants are allowed to park that particular car. The attitude and willingness to provide the service completely change. It is very hard not to notice that the difference seems to be based on the fact that the car is newer, modern, and a sports car.I have also had an upsetting experience involving my mother, who was not treated with the basic courtesy and respect that any customer should receive. This is especially disappointing at a medical facility, where patients and their family members should be treated with patience and professionalism.I want to be very clear: I am not asking for special treatment. I am asking for the service I am paying for. If valet parking is offered and customers are paying for it, customers should not be made to feel as though parking their vehicle is a favor. There are usually two attendants working there -- one younger gentleman who is darker-skinned and another gentleman who appears to be somewhat older. I am mentioning this so management can identify the employees involved and actually look into what is happening at this location.I strongly believe the owner or management of Best NRG Parking Services Inc. should be aware of how their employees are representing the company. This type of behavior reflects very poorly on the business and can absolutely cost the company customers.Management should seriously look into how customers are being treated at this location. Everyone paying for valet service deserves the same respect and the same service, regardless of what they drive.

He sido paciente de South Miami OB/GYN durante los últimos dos años, y mi experiencia ha sido…read moresiempre frustrante. La recepción, especialmente en el tercer piso, es extremadamente grosera y poco servicial. Es casi imposible obtener una respuesta directa, y se comportan como si fueras una molestia incluso por hacer una pregunta básica. Hay una mujer en el segundo piso --delgada y con una actitud desagradable-- que trata a los pacientes con cero respeto. Su tono siempre es agresivo y hace que toda la experiencia sea increíblemente incómoda. Esta clínica parece una estafa. En lugar de atender mis problemas de salud, me derivan constantemente a otros médicos, alargando las cosas solo para cobrar más visitas. Las citas son apresuradas, rara vez hay seguimiento, y tienes suerte si pasas más de 15 minutos con el médico.

I have been going to Prime Care for over 20 years and have been extremely pleased with the senior…read moreand junior Dr. Rosens, they are both attentive and caring doctors. I (and my husband) have had excellent care and when we have emailed them always had an answer that day or the next day. Could not be more pleased with all the doctors and staff there, highly recommend. Unless there is an emergency we have never had to wait more then 15 minutes or so.

Unprepared staff- met with them 3 times and the 2nd and 3rd time was as if I was talking to a new…read moreperson even though I met with the same one. Did not bother to review my file before the 2nd and 3rd time wich was very dissapointing and because I felt well today the episode I had a couple of months ago, that landed me at the urgent care, was nothing. It was a complete waste of time.

Dr. Alejandro Roca is an excellent and highly knowledgeable Internal Medicine physician. He is…read moreespecially knowledgeable in managing arthritis and pain, and I truly appreciate the time he takes to listen, explain things clearly, and provide thoughtful care. His office staff is professional, courteous, and welcoming. The office itself is exceptionally clean, comfortable, and beautifully decorated with great taste. I highly recommend Dr. Roca to anyone looking for a knowledgeable, caring, and professional physician.

We have been seeing Dr Roca and staff since 2003, my dearest wife had a huge problem with Arthritis…read moreand a few other ailments. He was highly recommended by a great Dr from Baptist Hospital in 2003. Dr Roca & Staff have always given us an excellent outstanding service with the greatest of efficiency & professionalism. We have always found Dr Roca & Staff up until a few days ago, to be extremely courteous, caring, kind, helpful and thoughtful with the greatest of empathy. Dr Roca and Staff are an excellent outstanding team who have saved my wife from many ailments, we can highly recommend them. We both are extremely happy with their services and we wish them an abundance of Blessings from our Mighty " GOD" in Heaven.

This is just going off my very short yet rude experience this afternoon. I made an appointment for…read morea physical a week ago, when I arrived I was informed I had to pay $$$ because I was a new patient and my insurance deductible had not been meant. Understandable. What I didn't appreciate was that this could've been informed to me prior to my appointment, because I provided them with everything at the time the appointment was made, and it wasn't. As I expressed this to the young lady at the reception all I got was attitude, which she gave me from the moment I walked in. If you are going to be rude and condescending then customer/patient service shouldn't be your thing!

Absolutely an amazing Dr. who is very knowledgeable, kind and patient. Her assistant is…read more outstanding as well alongside the young ladies at the desk that are very professional and polite and friendly. TEAM WORK MAKES THE DREAM WORK!!!

I'd like to recommend this Doctor for anyone that is looking for a Doctor that takes their time in…read morelistening to her patients. She has the patience of an angel. She has been seeing my elderly dad for sometime now. She is constantly the same. She has been a blessing to not only my dad, but to our family. Her staff is also very friendly and helpful. Highly recommend her.

This was my dad first appointment with Dr.Macksoud and I have to tell you that they don't make…read moredoctors like that anymore. She was professional. But attentive at the same time, she made my Dad feel like they know each other for years and in my opinion that is really important . Her staff is professional, organized and friendly.

Great experience from start to finish! I was able to make my first appointment within a week. I've…read morebeen to the office a couple of times now and the staff was kind and professional. Dr. Acevedo-Crespo is very helpful, knowledgeable and has a great bedside manner. The office was welcoming, and the quality of care was excellent. I highly recommend as a pulmonologist.

I had a fantastic experience with Dr. Acevedo and the entire team. The front desk staff was…read morefriendly and efficient, and the wait time was very short. The doctor was very thorough, explained my treatment options in detail, and gave me peace of mind. My health has improved significantly thanks to their expertise. Highly recommend!