I purchased an hour long Swedish massage for half off ($70/140) from Groupon. I called and made the appointment for a couple weeks out due to my work schedule. During that call, I was told that "he does the Groupon massages on Wednesday). The day arrived and I received a call a couple hours before my appointment stating the massage therapist had something come up and they'd need to reschedule me. I was then given options on Friday and even Saturday, despite what I was told on the initial call. I scheduled for Saturday of that same week, at 1 o'clock. When I arrived, the door was locked but a gentleman quickly opened it. He greeted me politely, introduced himself as Antonio, and informed me he was my massage therapist. I quickly realized that there was no other staff there with us. I was okay with this situation, but there are women that would NOT be comfortable going for a massage with a male masseuse and them being the only two individuals there. I think that information would've been good to share for anyone scheduling on the weekend, when it's a skeleton crew. Antonio provided me with three sheets of paperwork to fill out as it was my first time there. (Allow extra time for paperwork prior to your appt time) Once I finished the paperwork, he asked me if I needed to use the restroom before we got started. Once in the massage room, I was a little taken aback by the look of the room. The sheets and light blanket were brown and black, with the headrest cover being an ill-fitting pillow case. The walls had oil all over them, as well as dirty finger prints. Another observation made was that he had his cell phone charging in the exam room as my appointment was getting started. Antonio went over my paperwork and asked me any questions he had about the information I shared pertaining to my pain. He then shared with me what the Groupon massage entails; a Swedish massage that is either a full body massage or it could be concentrated on problem areas. Since my chronic pain is from my neck to my low back, I chose to do upper body. I appreciated Antonio explaining the options. He also said that the Groupon massage is typically "50 minutes on the table", which I'm assuming is allowing for time to dress and discuss results when there are back to back appointments. (He ended up giving me the full 60 minutes, however) Antonio is very skilled at what he does. He made sure I was comfortable and worked the areas I discussed with him, to provide a lot of relief. One suggestion I would make is to either get another chair that is quieter, get a pad of some kind, or pick up and move the chair. The chair moving across the floor is very loud and definitely interrupts the serene ambiance of the massage, in particularly when he's moving from one side of the table to the other. Antonio provided some really great tips for caring for my muscles and let me know that I am able to buy up to 3 Groupon sessions per year. He said whether i come back to this location or go somewhere else, that he recommends continuing in my care. Antonio was wonderful! He made me feel very comfortable and respected. He referred to me by "Ms. H...." the entire time. He is knowledgeable about his trade and professional is the way he engages. I highly recommend changing the massage table linens to white, clean the walls and keep personal cell phones out of the area. Aside from that, very happy with the service! read more

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The doctors. They are not well trained or either don't care!!!! Seriously do not go to this place. Lips were way over filled i bought 2 vials of lip filler online. Got there they filled every thing over and under my lips. Went a second time to fix then another Dr not only used my other vial of filler but then charged me for a 3rd. Lips were so big they were painful and red. Now im left with lop sided lips!!! My botox is gone already not even 2 months in. Wasted 3000 dollars there. Do not go!!! read more

Infinity Med-I-Spa - Lips are lopsided - Weight Loss Centers Near Me - Birmingham, Alabama

Got Botox again recently, I've been going there for yrs. I'm very pleased. Dr. Posey and staff are the best. I've also had other procedures. I was happy. read more

Great place to get your body looking good. You can get hair removal, laser facials, botox and other things. read more

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Staff talks crap about their customers, un-even lip injections TWICE and nothing done about it. just gross customer service. there are way better places to go! read more

I had a microdermabrasion and was very satisfied. The room was very comfortable and the treatment bed was soft and had a large heating pad underneath that was nice. There was soothing music and aromatherapy. The procedure was very nice and relaxing. My face was so smooth and plump and was only red for a few hours . I am very pleased with the service and will be going back. read more

I called yesterday to make an appointment and was delighted to hear I could make a Saturday appointment. I purchased a bundle of microdermabrasions and a bundle of chemical peels. After I had my skin examined we talked about what sort of skin care regimen I have and what results I would like out of my session. Cindy, worked on my face and she was a delight! We had a great chat during our session too. My skin feels so smooth and fresh. It was relaxing as well. I can't wait to go back for my next future appointments. read more

I had a scheduled appointment and after waiting 2 hours was told it would be a little longer. Had another appointment that day and had to leave! Very unprofessional. They said that other people ahead of me added services which made their appointments take longer. read more

There's been a few times where I had to wait 30+ min to be seen by the doc for a treatment. However, the staff is very sweet and professional. Everyone is extremely knowledgeable about the products and treatments being offered. The building could use some updating, but it is tidy and rather pleasant. read more

I am a repeat customer. But, on my last visit with D. McDonald I experienced a botched filler job that resulted in almost 2 months of bruising during the holiday season. It was a terrible experience with redness, imbalance in the cheek area and more uncomfortable side effects. I requested a refund as a long time client and received very little response. I expected a reputable establishment to promptly refund the money considering the terrible service. I am still requesting my refund. I have yet to receive a response from the owner. The organization it appears is not a member of the Better Business Bureau. I hope that I will be able to update my response with a suitable apology and refund. We will see. It's only good business practice. I am very disappointed in the service at this point! read more

I bought a Groupon to have a massage here and it was a very positive experience. Sybil was a rockstar who wrestled all of my knots and kinks into submission. She was a total professional and extremely kind. Check-in was easy and efficient. The waiting room and service room were both clean and tidy. All in all, a sum-positive and high value experience. read more

I purchased a Living Social coupon earlier in the year for laser hair removal treatments. Appointments are typically quick - you are in and out in no time. The most recent time I came in, I got there early, waited for only about minutes and was checking out before my appointment time which was awesome! The aestheticians are friendly and make you feel comfortable. They will adjust to your pain tolerance and are gentle during the procedure. read more

Honest to goodness if I could give this place 0 Stars I would. My appointment was at 10:00 I signed in at 10:03. I sat there for 15 minutes and no one ever spoke to me. I finally went up to the desk and asked the receptionist since I hadn't been there before if there was paperwork I needed to do. She asked me what I was there for and I told her I had a groupon for Botox. She gave me paperwork. The paperwork had to do with weight loss I went up to her and said I'm not here for the weight loss program, I'm here for Botox do I need to fill this paper out? She said yes everyone feels out that paperwork. So I completed the paperwork and at 11:03 an hour after I had been there I was taken back to a room by the nurse who weighed me and took my blood pressure. I waited about 10 minutes and she came back in the room and said have you been here before? I said no the nurse told me I had been given the wrong paperwork to fill out. So she asked me what I was there for and I said I'm here for Botox. So she gave me 3 more sheets to fill out which I did. I waited another 10 minutes and the doctor never came into my room I heard him go into the room beside me twice and talked to two separate patients. By now I am fed up. I went out to the front and told the ladies I had to cancel my appointment that I had been there for an hour and a half. They were like the doctor hasn't seen you?... Really this place is a joke. I'm canceling my Groupon and I will never come back to this place! read more

I just had my first round of laser hair removal and i couldn't be more pleased! First off the staff was very pleasant i was greeted on arrival and after initial paper work was completed i didn't wait long to be seen by the doctor. Dr McDonald made me feel so comfortable and answered every question I had. As a "brown girl" i was concerned because i have heard horror stories of being burned and scarred. When i tell you i felt NOTHING!! No pain at all and process was very quick. Im excited for my next appt. ready to be hair free under my arms! YAY read more

Used to come here all the time to get laser hair removal however I will not be returning. The laser hair removal treatments where fine and most of the times the ladies were nice. However, I had a pack of 6 treatments and almost every time I went the receptionist said I owed when I clearly already paid for a bundle. The receptionist was extremely rude to me and acted superior to me which was frustrating. I got a refund and will not be returning read more

I advised Groupon that the business was not contacting us, 3 locations. Then, when one location (Hoover) did call us back in two weeks, they were rude and could not commit to a time. Then I spoke with another location (Homewood) and they gave us a time; it was earlier in the day, but when I called to confirm they changed the time without advising us. I was told I would get a confirmation text and I did not. When I complained the woman hung up on me. Is this not wanting to serve African Americans?! I have had this appointment for over 3 weeks! And when I called back she wanted me to pay an up charge, and I hung up on her! read more

Wow this place was a life saver. I'm a flight attendant and had a day off here but I had some bad neck and shoulder pain from sleeping wrong that lasted about3-4 days so I found a groupon for a massage. Leslie did a wonderful job of perfectly finding all my neck, shoulder, and back problems and working them out. It felt amazing and I feel so much better now read more