Infront Webworks

3.0 (2 reviews)

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Infront Webworks - Web Design Near Me - Colorado Springs, Colorado

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Roger L.

10 years ago

This company engages in fraudulent and deceptive business practices. I went to them in late June 2016 and spoke to Mike Hodgdon, the marketing director and explained what services I was looking for. I was told that I would be given "Full Service" SEO services, costing $945 per month as that was the plan that would provide me with what I needed to get my website revamped for search engine optimization, and that was the cost given the size of my website. At that time, they provided me with a "proposal" listing numerous technical terms for the work they would be performing, without any real explanation of what this work entails, or how many hours their team would be spending on my project per month, or how many tasks listed I could expect to be done per month. The first month (July 2016), everything seemed great and it looked like they were doing a bunch of work for me. However, when I attempted to discuss the actual work being done, their programmer, Stephanie Hooper, did not bother explaining anything, but repeatedly sent "technical jargon" emails to me in the guise of answering my questions. By the middle of the second month, Stephanie Hooper, who had made a whole bunch of suggestions for work to be done on my project at the beginning of July, sends me an email stating she already did enough work on my project for the month, and if I wanted any additional work done, they would have to charge me more than the $945 that I already paid. This alarmed me as nowhere in their contract does it state that the "Full Service" SEO that I was purchasing was capped by a certain amount of hours, so in response, I requested clarification of the plan that I was sold, including an explanation for what they meant for hours spent on my project per month. No one at this SEO company ever provided any explanation for this time keeping. Instead, they sent an alleged spreadsheet of their work, which when I reviewed it, it was apparent to me that Ms. Hooper was referencing me and my project in a clearly condescending manner, as if to document that I was a client who had no understanding of computer programming, IT, or the work that this company performs. It appeared that this programmer was fraudulently overstating the work performed on my website project, as well as deceptively over claiming the hours spent on my project. This led to a further argument with upper management, including the President, Matt Palis, whose response to the situation was that "he would get back to me in two weeks" This company's resolution, once this dispute arose, was to simply state that if I was unhappy with the service, they wouldn't charge me for the next month. This proposal was not adequate as this SEO company did not fully perform their obligations under the contract, and they were looking to cancel the contract mid-month, without even addressing the fact that I paid for a full month of service. After this dispute, I was closely watching my website's ranking performance. Within two weeks, my website's ranking plummeted and my listing was not even showing up on google maps as it was just a week prior. After consulting with other SEO companies who ran audits on my website, these audits revealed that the work that Infront Webworks claims they performed on my site, and were billing me for, was not done, including taking care of online listings through Google and adding tags to images on my site. Now, it appears this SEO company is sabotaging my online presence, which other SEO companies explain is extremely possible and easy for them to do by changing information. Mike Hodgdon and Matt Palis run an absolutely horrible business. They are both arrogant individuals who think that because they won some award last year, they can get away with this fraudulent conduct. They think because they can manipulate your website ranking by changing things on the internet, that they can scam the public unnoticed. Stay away from this company and their fraud and deceit. read more

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Adrian M.

10 years ago

Very much appreciate the focus and attention my account received. Would highly recommend Infront.

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More info about Infront Webworks

5350 Tomah Dr
Ste 2800
Colorado Springs, CO 80918
Directions
(719) 577-4404
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https://www.infront.com

From the Business

Specialties

In business for over 2 decades, Infront Webworks is a full service, award-winning boutique digital agency focused on websites, digital marketing & SEO solutions. We are a full service Digital Agency that can handle every aspect of your online presence including website planning, website design, website development, hosting, cloud services, ongoing website support, search engine optimization, content writing services, social media, search engine marketing, link building, and we are consistently monitoring the horizon for the next online innovation that can make the difference in your online presence.

History

Established in 1998.

Infront Founder Andy Meng moved to Colorado Springs in October 1994 to found a website development company, and that has grown into the largest Web Design company in Colorado Springs.

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5.0

(3 reviews)

SmallWerks... The all in one marketing engine. I've been working with Courtney and her firm…read moreSmallWerks for easily over 3 years or so now. They have assisted both me and my friends and family in everything from wedding invitations, to conceptual copywriting for a client who needed some assistance with some wording. SmallWerks is a power agency for small businesses and I will continue to recommend their services , and Courtney is a marketing powerhouse who truly enjoys seeing her clients succeed. You're in good hands with her.

Caliber Paving has been working with SmallWerks on our marketing efforts for a few years now. In…read more2012 we worked with Courtney and her team on a brand refresh, including a new logo design, marketing templates, stationery, social media design and a sleek new website. Courtney really knows how to develop an effective marketing strategy and materials to make a big impact for small businesses. I recommend SmallWerks to anyone who is looking to take their small business to the next level.

Oxbow Labs

3.7

(3 reviews)

I contracted with this company when it was known as Sandstone Media, and I understand why they…read morechanged their name. I requested a relatively simple e-commerce website from the founder, Winn Jewett. After several months the project remained uncompleted. I was constantly forced to badger Mr. Jewett, who never seemed to be in the office and left me dealing with his overworked office manager to whom he seemed to offer no information. Mr. Jewett often didn't show up for meetings that he scheduled, failed to complete work on time, and often produced work that was shoddy as well as late. I'm honestly shocked that this company is still in business. I eventually had to nullify the contract and hire an effective development company to start the entire project over. They completed in a few weeks what Mr. Jewett failed to produce with months of prodding and difficulty. Do not trust this company or Mr. Jewett.

They recently changed their name to Oxbow Labs. On their…read morewebsite it says: "We create, design, and build websites. Balancing design with functionality to create beautiful, transformational websites." I can confirm, they will do this and they will do it with a passion. If you are looking for webdesign or if you like to bring your website up to the newest standard then talk to Winn at Oxbox Labs: they will be there for you from the very beginning until you are totally satisfied. They work with Drupal and have all kind of other web development tools in their arsenal. We had to redo our website and we did get well worth our money spent. I wholeheartedly can recommend them!

MileHigh Digital Marketing

5.0

(1 review)

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UZU Media

5.0

(4 reviews)

Wow, what a kind person the CEO, Gil, is! My sister and I are also designers but pretty new to…read moreowning and running our own business. Gil took the time to call me and give us some encouragement and words of advice with nothing to gain on his end. It really made my day and if he runs UZU Media in the same kind way, I can only imagine what a joy they are to work with. I will definitely refer our clients who are looking for more extensive social media and SEO assistance to UZU as that's not something we specialize in but I know they would be in great hands with Gil and his team.

UZU Media is creating our business website- and we are so impressed! The staff really takes time to…read morelisten to you and answer questions. They are knowledgeable and can do it all- SEO, and Social Media. We have looked around and this company is current on what's latest to get you seen and make the right impression. Thank you!

TMR Direct

5.0

(1 review)

TMR is a great company for one-stop handling direct mail marketing. On our last mailing they…read moreprovided the creative, had the mailers printed, obtained the list and completed the mailing. I highly recommend them.

From the owner: We are your direct mail specialists. Our experienced team can help you with direct strategy, list…read moresourcing and management, creative services, offers, printing and more.

Sharp Marketing

3.0

(2 reviews)

The most talented and effective branding and marketing gurus in the Springs.read more

Their customer service, communication, and complaint resolution abilities are horrible. We hired…read morethem to make a website in 1/14 and had to fire them in 8/14 when they still had not completed the site. They have stopped contacting us after we asked for a refund. They told us we only paid 700.00 when i had a receipt from their intuit billing site stating we paid 1200.00. Over the 8 months we only heard from them when we called several times and were told different stories by each employee. I honestly liked the design they showed us but could not recommend using them because of their customer service. We still have not heard back from them regarding a refund and will be going to litigation soon.

Colorado Custom Services

5.0

(6 reviews)

If you need ANYTHING custom talk to Joe. Not only did he get me three jackets embroidered quickly,…read morehe went above and beyond what I expected. First, Joe helped me with a few tweaks to my logo and got it digitized. Second, Joe helped with a color suggestion that resulted in a very noticeable difference. On top of that Joe does almost anything custom and, what was truly amazing to find these days, two things I asked him about for project in the future he referred me to other places. I find his honesty and goal of great quality over him making a profit will have me always coming back! Joe, keep it up and I have a few people coming your way! They were impressed!!

Came in for a simple engraving and he got it done in less than five minutes and was exactly what I…read morewanted. I will definitely be coming back if I need anything else engraved!

The Branch

5.0

(1 review)

I recently had an consultation with the Branch. I was dealing with issues with facebook and…read moreinstagram that were blocking my ability to market through my social media. I was at an impasse and unable to resolve this issue on my own. The Branch used their connections to reach out on my behalf and was able to get the restrictions removed from my social media and restore full access. I was beyond elated at the wonderful help and service these ladies offered me with no obligation. I really felt that they serve beyond themselves to really meet the needs of their clients and would highly recommend them for your marketing needs. Kent Stuck Artistic Impressions Photography Colorado Springs, Colorado

From the owner: As an extension of your marketing department, The Branch offers full-service advertising solutions…read moreto increase brand awareness, internal and external communications, and sales. The Branch ensures every piece of your company and marketing is aligned with your brand. As a part of your marketing team, The Branch provides cohesive strategy, consulting, brand development, and data analysis along with digital and traditional marketing.

Third Angle

5.0

(1 review)

Would highly recommend this team of advertising and printing professionals to get your job done in…read morean expedited manner. For my experience my order arrived at my place of business the very same day, this allowed me to tend to other business matters without having to drop what I was doing. Conveniently located on bijou just west of academy. Overall friendly and great priced service.

From the owner: Third Angle uses both online and offline marketing methods to craft a memorable brand experience…read morefor your audience. That means more exposure for you and a more loyal following. We hand you this double-edged sword to help you get the most out of your investments with maximum ease. All businesses are different, so we do what works for YOU. There are no gimmicks here. We have affordable, quality options for any small business and startup. Get guidance to know the best course of action for Website Development, Branding, Print Marketing and Internet Marketing through Local Citation Cleanups, SEO, and Facebook Ad Campaigns. We do NOT offer screen printing on shirts or other fabrics. We offer quality websites developed in 4-6 weeks broken into monthly payments so that those who are unable to pay for a multi-thousand dollar website upfront can still get a quality website that works to drive in leads. We also reallocate marketing spend to what will be most effective for you. You will know exactly where your money is going, and if we don't see the results you should be getting, we will suggest other marketing tactics. Hire an entire team of communicators, problem solvers, informers, designers & developers, and most of all, authentic humans. Each day we overcome obstacles and fears, and we regularly experience times of triumph and growth the same as you. Perhaps, that's the reason we can transparently work with your small business's individual needs. We'll let you decide.

Minuteman Press

5.0

(13 reviews)

Had a print job that needed to be done in a couple of hours. They handled it beautifully. I arrived…read moreright at closing, and they were kind enough to allow me to put together my project at their table even though it meant I was there about 15 minutes after closing. Friendly and professional staff! They went the extra mile for me when I really needed it. Also some of the best pricing for color prints.

The costumer service is always great! I always come here to…read moreprint and copy papers for school and work. They're fast and efficient and charge 1/2 the price staples does for the same services . Abby is my favorite she always greets me at the door ! :)

Cheetah Printing

5.0

(9 reviews)

We reached out to shop for posters for printing during compliance season. They were incredibly…read morehelpful and quick with their responses, and gave us a quote that came in lower than competitors. We chose to go with them and reached out to start the process a few months later. Not only did they honor their original quote, but they also completed the project days ahead of schedule. We were extremely pleased. We reached out again recently for another marketing project, and they came through yet again with another great product in an insanely short turnaround time. They have customers for life!

If I could give them 10 stars, I would! The company I work for has been using Cheetah Printing for…read morea few years now and they have ALWAYS been very responsive! We have contacted them more than once with a rush job and they have never let us down. I speak with Jay often and he is such a sweet man and answerd my emails right away! I have suggested them to multiple people and I hope they were wise and took my suggestion. There is a reason their name is Cheetah Printing...because they are fast fast fast!

American Printing & Copying

4.7

(13 reviews)

i went here to get some things printed out for portfolio. the service was amazing, i don't remember…read morethe girl's name that helped me but she went above and beyond in service. i was unsure about this document i had that i wanted printed out and she was nice enough to print it out and show me the result at no charge. i went ahead and purchased the printouts, and the price was very reasonable. i always try to support small and local businesses and if you're on the same journey, THIS is a great spot!

both ladies at AP&C were delightful! They allowed me to sign into my Google drive and print what I…read moreneeded (no fee for the use of their internet/computer). The prices for color copies were very reasonable and the whole prices took less than 10 minutes! Thank you!

DocuMart - Colorado Springs

5.0

(5 reviews)

I was so pleased to work with the team at DocuMart. Jake the manager gave me the quote right away,…read moreand the printing was done in timely manner. When I received the final prints, it was beautifully done! The cost was very reasonable for such a professional work!

Love this place. We used their services when they were on Fillmore, my husband for his business…read moreneeds and me for Christmas letters and those little printing crisis that can occur at the worst possible time. They are now located on Palmer Park just east of Academy, further away from us but well worth the drive. Their new facility is much larger, their services much expanded, but their attention to the customer is still number one! I love how you can walk in and get help almost immediately. Their prices are very fair, and I would not consider going anywhere else.

FedEx Office Print & Ship Center

4.1

(15 reviews)

I have been so impressed with my recent FedEx experiences lately…read more I needed to have a sign printed and mailed out promptly to a nearby Colorado Springs location. The staff at this location - not only made it happen in a matter of minutes - but they were friendly, helpful, and efficient. Tori was so what's up. She was quick to get all of the necessary information from me and then followed up with a receipt and an estimate of when my package would arrive. The next day she was kind enough to provide a tracking code and a helpful E-mail. If you need something important printed and shipped - I wholeheartedly recommend this location. The staff at this location truly care about their customers and helping them. Trust.

I have used this location 3 times now and will use this from now on. My packages actually get…read moredelivered when they say. Everyone is very helpful and nice. Haven't used their other services yet.

Copy Experts

4.4

(7 reviews)

Thanks for being friendly and very accommodating!!!!!! I got exactly what I needed in less than…read moreten minutes. I didn't know this was so close to where I live as well and I'll definitely be going here in the future

Super accommodating to my wild ideas and last minute changes. Malcom and his staff are the best…read morearound at what they do.

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14 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Shelley D.

12 years ago

I contacted Infront for Search Engine Optimization, as we had a terrible experience with the company we had been using. Our rankings, traffic to the website and sales kept going down. We had been on page 1 of Google in most keyword categories, and by the time that company was through, we were bottom of page 2 in Google. I check rankings almost daily. I was researching the upcoming Algorithm changes Google would be making and what effect that would make on Search Engine Optimization. I came across an excellent blog by Infront discussing the subject, gave them a call, spoke to 3 of their clients who gave me excellent reviews of Infront and signed up with them. In ONE MONTH they turned things around for us. Rankings back on page 1 and traffic to the website tripled. I recommend them highly. That means a lot coming from me, since I've been through 3 other bad, expensive experiences with SEO companies. Feel free to call me for a phone review. read more

Spencer H.

Elite 23

594

115

396

11 years ago

Bottom line is results. Enjoying gains of 2700+% in traffic in the first year using their Marketing services. PPC has gone from $3.88/click to .24cents/click. I'm getting more than what I was getting elsewhere, and paying less for it! Infront has been an endless wealth of knowledge and counsel in helping provide my consulting clients what they need to grow their online presence. The biggest difference is their approach and the monthly meetings to discuss the changes as they are implemented, the changes in rankings, traffic and income. Truly like having my own Web Development, SEO, PPC/Adwords, programming team. They now host multiple sites and email for us! These folks are no longer vendors. They've become true partners in our business. read more

Joe C.

10 years ago

I have worked with InFront over the past several months and there is no doubt in my mind that they are the best in the industry. I have been in business for nearly 25 years and have worked with lots of SEO companies and InFront is by far the best!! Jill Sullivan was my contact person for my SEO campaign, and I would like to say that she is very pleasant to work with. Jill has knowledge far beyond what I have encountered with other SEO companies that I have worked with in the past. If you need to be on the first page of Google, then you need InFront on your team. read more

Linder W.

10 years ago

I wish to thank Infront Webworks, and especially Andy, for constructing my website and providing instructions on how to make future modifications. My site looks so much better than I had ever imagined it would be! Throughout the process Andy was extremely helpful, always providing the information I required in a simple, straight-forward manner. It feels so wonderful to sign in to my website to make any desired changes. I highly recommend the services of Infront Webworks to anyone wishing to develop a very functional, easily manipulated site. read more

Steph H.

7 years ago

Infront Webworks is an exceptional company to work with. The Wordpress developer Phil really knows what he is doing and I couldn't be happier with the website he built for me. Now the SEO and Digital Marketing team is working on getting my website to rank for keywords. It's only been 3 months and I am really seeing results. They are really transparent and I love the way they keep me updated with monthly reports. They actually ask how my business is doing! Love these guys! read more

Lon M.

12 years ago

We bought a multi-state company in January 2011. The former owners barely even had a website. Infront built a great interactive website, that takes orders and infront has been instrumental in putting us at the top of the search engines in all of our markets. They are very knowledgeable, pro-active and timely. We have monthly strategy meetings with them. They have been great business partners for four years. I highly recommend them and have to other businesses. read more

Martin R.

12 years ago

Some companies are in it just for the money - and clients/customers are a necessary nuisance. Other companies are in it because they love the work they do and the clients/customers they do it for - and making money is an automatic and almost incidental consequence. I've had lots of experience with the former; but my experience with Infront over the past 3 years is that they are definitely amongst the latter (few)! read more

Leah L.

142

10 years ago

I was having a wealth of issues creating a proper account via outlook 2013 and gaining access on my desktop instead of the web app. I called Infront and spoke with David and he was a complete godsend. He took the time to assist me in gaining access to outlook and offered up added IT support to help with my internet connection problem. When and if I have problems in the future, I will always ask for David! read more

John P.

12 years ago

From taking our business at start up to now 4 years later these guys have been super.Infront built our site offering creative ideas as we worked together in taking an idea to a viable business entity.They helped put Colorado Springs Hot Tubs on the map ...We would not consider any other web design or marketing company.Period.Neither should you! John Polk President Colorado Springs Hot Tubs Inc. read more

Michele M.

13 years ago

InFront is very creative, very professional and willing to manage your project at your speed, which can be challenging, especially when the company who needs the site cannot move along as quickly as they would like. Now that it's up, I'm so pleased with the site itself as well as the training to be able to make changes to it when necessary. A pleasure to work with them. read more

Stephanie H.

110

10 years ago

Infront Webworks is an outstanding company to work for. The Digital Marketing, SEO and the Web Development teams are experts in their field. The CEO, Matt Palis, has created a company culture with core values that focus on teamwork, passion, innovation and honesty. It's a company dedicated to their customers, full of integrity and one I'm very proud to work for. read more

Larry M.

10 years ago

Infront has been very responsive to our request. Their SEO efforts have definitely improved our organic search rankings and we now have over 200 keywords in the top 10 google search rankings! Nice work! Special tanks to Rory and Jill for their personal attention to our account. read more

Trevor R.

12 years ago

We contracted InFront Webworks to build our website to help aspiring musicians. InFront has been incredibly proactive, very responsive and always find ways to do more with less. I'm glad we picked them. They're exactly the kind of responsive organization we were looking for. read more

Tammy R.

12 years ago

As the advertising director of a publishing company we could not have moved forward without their web expertise. The staff is professional and extremely knowledgeable. Their customer service is impeccable. We are very happy with Infront Webworks. read more

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