I have lived here since October 2020 after selling my house of 17 years, and don't have any plans…read moreto move any time soon. Homeownership and maintenance are highly overrated! There are many things to love about Pomona Park. My spouse and I live in the garden style buildings on the top floor. These apartments were constructed in the mid to late 1970s and are solid -- not shabby like the ones from the 80s and 90s and not flimsy like the ones built more recently. There is a foot of concrete between each floor so you don't hear much of anything from neighbors. There are few (if any) shared walls since the mechanical room is situated between each apartment. There are only 3-4 apartments on each floor! This place is quieter than it was when I lived in a townhouse. I have a 1550 sq ft 2BD 2BA unit. I have wood floors, modern appliances and tons of cabinet storage. We have so many closets! I love the layout of my apartment and the flow is much better than it was in my former house. If you are in the bedroom at one end and someone is in the living room watching TV you can barely hear it! I have a 13 x 7 foot balcony. Some units are bigger and some have even bigger balconies or patios. Some residents have huge hanging gardens on their balconies. A few ground floor folks treat the areas around their patios like a private garden with solarlights and garden gnomes. I doubt management has said a word to them about it. People put out nice patio furniture. No one steals it. Imagine that! There are storage rooms in some of the buildings. The fact that I can store camping gear and folding chairs and whatever in a ground level locked and climate controlled spot (not in my building but not a huge issue) is fantastic. There is tons of parking in front of each building. The gate is open during the day, so that delivery drivers can get in, At night the gate is monitored by a real live human being. No codes to remember. My fellow residents are quiet and keep to themselves. When you do see them, they are friendly and civil. The demographics skew to retirees and mature employed professionals. I work from home so I see what goes on here all day. And basically, that's nothing. There is NO PLAYGROUND and there seem to be very few children, although there are some. There are no groups of teens hanging around, no one gathering on the stairways, and I have never heard one loud party since I have been here. In fact, if there was anything approaching a loud party, I probably hosted it but no one complained to me. I have never seen any mice, no bugs, and people generally clean up after their dogs outside. There is a dog park. There is a place to vacuum out and wash your car. There are a few EV changing stations (hopefully they get more of those). There are 70 acres of grounds to walk around and tons of mature trees. The pool was recently renovated and is nice now but barely used by the residents -- although the management has held events to lure folks out. The pool had been enclosed and pretty much unusable for a couple of years and I think people just forgot about it. Frankly I am fine with fewer people there because when I go it is quiet and relaxing. Any maintenance issue I have had has been quickly addressed. It is true the management has changed, but I don't have any issues with the new folks. I think in some ways they are learning about the character of the community as much as we are learning about them. I think for a while, based on some of the events they were trying to organize, they were approaching Pomona Park like some other kinds of communities -- filled with people who were wanting to mingle and get to know each other. But that's not the people who are attracted to this place. Folks here want to mind their business and feel safe, and I do. Ok, so I have said a lot of nice things about Pomona Park. What do I hate? I don't hate much. I am not a huge fan of the super bright lampposts they installed a while ago. For real that thing shines into my living room at night. I use plants to block it. But I suppose it was seen as a security measure from the herd of deer that grazes at night. The layout of the community is confusing to delivery drivers and the signage is not great. Sometimes my packages get misdelivered. I have lost 2 packages over the course of the nearly 3 years I have lived here. I am in a West building and sometimes my package goes the same number in the North section. Annoying, but I just go fetch it. And the #1 thing I don't like about living here is the sound of traffic from 695. I didn't thoroughly consider that when we selected this community. It is far less noticeable in the winter and it ebbs and flows during the day. But going forward, I will definitely consider proximity to a major highway regardless of where I live next. LOCATION! LOCATION! LOCATION! Overall I think Pomona Park is a good value for the money. It possesses all the important features we wanted for a price we could afford.

Prior reviews are from a few years back. The biggest problem is the mice infestation that is only…read morepassively addressed. Management keeps focusing on residents, when even they acknowledge this is a clean community. Parent mice may be around for two years and are able to produce as many as ten litters - approximately sixty mice - each year. Then factor in every litter is ready to procreate after another six weeks. Additionally, house mice live twice as long when living in the home's walls or foundation and mate year-round. This is how an infestation occurs. Surprised the first line managers are allowed to have this lackadaisical approach as mice's incisor teeth grow permanently and they have to chew to keep them down, you can only imagine the damage being done inside the buildings. The pool here has not been usable for two years. It is an indoor pool and is not heated, although it could be, so it is unbelievable cold even on the hottest day. At one time the apartments were being renovated but that has ceased. It is a shame these apartments are going downhill, because the concept is amazing. The apartments are huge, each building has only 12 units and it is situated in a park-like setting. These were solidly built in the fifties so you will never get this again.

I love my apartment and Miss Marie. The building is very quiet and well maintained. I haven't…read moreexperienced one concern in the last 11 months. Thanks for making Windsor House so special.

Seems as if there are now 2 pages!!! Since the take over of the new management the service has…read morewent down hill. Do not move here. I have mold that's been untreated for a month. They hire temps that they give your apartment keys to unsupervised and do not tell you when they have entered your Apartment. I have recently discovered that items totallinog $4k were stolen from my apartment by maintainence. The place is beautiful. It now seems that the flood gates have been open and anyone can move in. I literally had someone blasting fireworks outside my window. These are the things that I moved away from. Im not sure if they now accept vouchers. But it seems that way. DO NOT MOVE HERE. YOU HAVE BEEN WARNED.

After changing management companies, service here is horrible!!!!!! Advertising as a pet friendly…read morecommunity you would think that they would use pet friendly ice-melt, instead they simply do not care. I made a complaint a few weeks ago because my dog quite literally could not walk on the sidewalk. They advised me today 1/16 that they are looking into the issue, however the initial complaint was made over two weeks ago. Besides the fact that this is no longer a pet friendly community, I have a had a broken window in my dining room since prior to Thanksgiving. I have reported the issue many times and it is even listed in the online portal. I'd have better luck calling Baltimore County code enforcement at this point. It is very safe to say I will be vacating this property as soon as my lease is over. Save yourself the headache, avoid this property!! Especially if you have dogs!

I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

The property need exterior maintenance. When we have heavy storms, water leaks in both bedrooms and…read moreliving room. Same issue since 2018, still hasn't been addressed. Current property manager do not respond to emails and ignores the office phone. I have to call several times before he answers. Trash is not taken out daily so the area where it sits inside the building smells. When I moved here in 2011, it was a great to live. Neighbors are not like it use to be.

Awesome complex. I love living here Joan, the leasing…read moremanager really cares about her residents the property. I had an issue with my apartment she went above beyond to make sure it was resolved. The property inside out is very clean. Maintenance does a great job. I just renewed my lease for another 2 years. This is a great place to call home.

Very professional establishment and the response time from maintenance is very good! The staff work…read moretogether well and this benefits the tenants. The grounds are very well maintained and the community is quiet! A+++++ for Fordleigh Apartments.

Despite multiple complaints and requests, management has failed to replace leaking toilet,…read moreinsisting that this condition is acceptable. I have been left to deal with an ongoing plumbing issue, which is both unsanitary and frustrating

This development is rodent infested. You call and the rental office does nothing about it. They…read moredon't care about the residents at all. They send out an exterminator, that lays traps down. That is not how you get rid of mice. You have to seal up from the outside in. I was living in there new building that opened up in 2015. It's no way they wasn't taking better care of this building,especially paying over $2,000.00 a month. I packed up my stuff and got the out of there. This well-established development does the bare minimum when it comes to the residents needs. The people in the rental office change every time the wind blows. You never know who will be answering your requests. This development has to do better over all.

I submitted an application to this property august 30th and for 3+ weeks they have been telling me…read morethat my application is "pending" I've never had an application take this long when I know all my things are in order. I called just about every other day to get an update and keep getting told the same thing. I paid $230 for an application fee and holding fee for my unit which I still haven't been able to tour. They first told me that the apt wasn't ready to tour because maintenance was working on the apt & then turned around and told me that the current tenants did not move out of the apartment which is why I can't tour. My move in date was supposed to be September 20th. Today is September 20th and I still have yet to receive a call or update regarding this issue. I'm now seeing reviews of other people experiencing the same exact lie ! Update 09/28/2023 I have complained to management about my issues and requested a full refund of which both managers denied me! Metropointe also fraudulently updated my lease twice without my knowledge, consent or signature. I never received phone calls or emails during this time. After I sent these screenshots to them they disabled my ability to access the website. Metropointe & Aion management are liars and thieves!

I wish I could give this place zero stars.. They have mold. Will deny it and they had a bedbug and…read moremice infestation. Gross. It's sad for a person at leasing office to smile in your face and blatantly lie about something that will ultimately affect your health. I will be breaking my lease taking them to court and moving out. DO NOT MOVE HERE!!!!!

This review is for the TOWERS. Roach infested apartments with a bunch of extra fees! Rent is never…read morethe same as they add on gas and water & amenity fees for stuff you don't even use. Business center was small with 2 computers, pool was only open 3 days a week in the summer, a dog park that we didn't use as we didn't have a pet. The water was always turned off every month in the 15 month lease!!! Maintenance tried to tell us nothing was wrong with the windows but flies, bees, & ladybugs stayed in our house even on days no one left out. Parking was terrible as almost every spot had a number which you had to pay to occupy. The cleaning staff does a great job of trying to keep the building clean, however, the tenants do not care as they leave trash and filth all through the hallways and trash chute. Only good thing is how spacious the 2bed/2bath was and having a washer/dryer.

Johnnie Johnson has made my transition very smooth. It was a tremendous experience working with…read moreher. Her professionalism, understanding, and kind nature made it very easy for me to find my home.

I was excited to apply to live here because it had all 5 requirements for my family & I to move…read more:central air/heat, 2bd 2bath, pool, balcony and washer/dryer in home. I was thrilled that I had vaulted ceilings. However, the original representative that moved me in told me the apartment was located on the 3rd floor - it is the 4th I found out on move in day. The original representative that approved our application advised we would get an apartment walk through mid-end of April. That never happened until I received keys on my move in day. The apartment had not had preventative or turn over maintenance from the last resident with the exception of vacuumed carpet & white appliance spray paint in the kitchen. The cabinets, stove, refrigerator and counters were greasy with old resident cooking grease, the apartment had not received pest preventative maintenance because I had 3 large wasps nest on the balcony, spiders, and Cobb webs. I noticed the appliance spray paint when I cleaned the kitchen stove/fridge and the paint wiped off exposing grease. The blinds in the living room and master bedroom were filthy and yellow like cigarette smoke. The apartment simply was NOT turned prior to move in and I have felt like I've been living in the previous family filth since my move in day. I am just getting comfortable enough to settle in. I'm disappointed by the lack of effort with such a simple property with limited catastrophic issues. My kitchen sink leaked excessively for over a week before they hired temporary help (thank you Gary from BeMoreStaffing whom I used as a Property Manager for my my property) who FINALLY fixed the leak and removed the stinky old dishwasher and wet vacuum from the hallway. I am trying to call McDonough township home for 2 years as I prepare to purchase my home. I just hope that once the pandemic settles and staff is responsive enough to help us residents live healthy and comfortable.

I went to take a tour of the apartment , the apartments are nicely sized with clean rugs and…read moreupdated appliances. All apartments include a washer/dryer , the one bedrooms have a double vanity in the bathroom and all units have a fire place. Overall I really like what I saw . Unfortunately , there are no appliances included in the rent . The two bedroom delux has a HUGE walk in closet as well.