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    Injury Treatment Group

    1.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    8 years ago

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    Osteopathic Family Wellness Center - 20 min on the line with the unprofitable office manager to get my migraine medication refilled for 30 days

    Osteopathic Family Wellness Center

    3.5(22 reviews)
    41.7 mi

    Rude, short, unprofessional! The front desk staff doesn't acknowledge you when you walk in the…read moredoor. runs behind schedule constantly - I've had to leave twice because the bloodwork appt and Dr appt was 30 min late. Dr very nice and sweet but asks leading questions when given a sample of the brand name and a generic prescription for migraines, she asks if the brand name works? I said "yes it does" so she only documents that in the progress note and nothing about the generic that she already gave me 36 pills for prior, so THAT is why the nurse tech assumed correctly that when I called for my migraine medication refilled, she initiated a request for the brand name medication I had only 2 sample pills of prior. This then began a long insurance process unbeknownst to both myself and the Dr, however, when I asked to cancel the prior auth for the brand name and just refill my generic migraine meds, he continues to say he will "put a request in and ask the doctor for a recommendation". I explained that's what I had been advocating for & that it's been 3 weeks of back and forth phone calls while I'm working with these debilitating migraines. The office manager states that he "doesn't know what I want" and he will be discharging me with a 30-day prescription for the generic migraine meds I INITIALLY ASKED HIM FOR at the beginning of this 20-min conversation. Will try to push the prescription name brands of medications just to receive a kickback even at the expense of the patient. Shameful. I profusely THANKED him for doing the wow-so-difficult service of sending my prescription migraine medication so I can stop this pounding in my head and not have to jump through hoops because his nurse tech "didn't know" better. The patient is suffering and their lack of care and regard to save face and ego is shameful.

    DR April Smith-Gonzalez really cares about her patients and so lucky to have her . Love getting OMT…read moretreatments with her.

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    Osteopathic Family Wellness Center - Osteopathic treatment is holistic and just like massage, does mot have any side effects.

    Osteopathic treatment is holistic and just like massage, does mot have any side effects.

    Osteopathic Family Wellness Center
    Osteopathic Family Wellness Center - Business card from Osteopathic Family Wellness Center.

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    Business card from Osteopathic Family Wellness Center.

    Brevard Spine and Rehab Institute - Back relief with medication! So happy!

    Brevard Spine and Rehab Institute

    5.0(2 reviews)
    0.6 mi

    I went to Dr. Vijay Katukuri, MD on the recommendation of my neurologist. She sends all of her…read morepatients seeking relief without the use of narcotics (which make me sick and I don't like). After several visits, Dr. Katakuri thought I would be a good candidate for an epidural. None of my other doctors suggested this but I decided to try it and I am glad I did. My pain went from excruciating to tolerable and it lasts for about 3 months. Chronic pain was depressing me so this has helped me in more ways than one! Also, the staff is really nice and professional and they have a new state-of-the-art facility located off I-95 TIP: Even if you have seen other doctors and didn't get results - this doctor might offer new ways of finding you relief.

    My first visit to the office ended up with a surprise as they were able to perform a procedure on…read moremy back the same day. I only expected this to be a standard first visit, but I found some immediate relief for most of my pain almost immediately (even if only for a couple of hours). We repeated the procedure on my second visit and same results so it was on to the next step. On the day of my procedure, the insurer had failed to authorize the rfa ablation and I had to cancel the procedure. After a tug of war with insurer, and trying to get them to approve the procedure in time for a 12/23/24 date, it was still too late and the office was scheduled to be closed on 12/24/2024. After the end of business on 12/23/2024, the office called me that they had approval for the procedure and instead of waiting to the third date that was set for on 01/09/2025, the doctor opened his office on the 24th to do my procedure. What else is there to say, from closed to open for me? I am so grateful. This should be 7 stars!!!

    Injury Treatment Group - spinesurgeons - Updated September 2026

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