On our old world tour of Austria and Germany, this was the "new world" stop. If you weren't in the "know", you would never know this hotel is here. It is located on 6 floors in a modern glass high-rise. It was even more hidden as the lobby is under construction and a backdoor is the entry point from the street. On top of this, you have to climb 2 flights of stairs to get to an elevator. Thank goodness they had someone to carry my luggage. I would have had to sleep on the street otherwise. From what I saw of Frankfurt, I wouldn't have been alone. :-0 Once inside, I was whisked up to the 22nd floor for the reception desk. They appeared to be organized and ready for me. The elevators are so modern, they don't even have buttons but more on them later. We were quickly given our room key and instruction on how everything works... yes, we did need instruction to get up to and in our room. Once inside, it was all clean lines, glass and stainless. It took me a day to figure our how to open / close the blinds located outside the glass. Too cool! The room was very comfortable and the first time we saw AC inn many days. All was good until the next morning. We had plans to get out early but when we tried the elevators were out of service. We were on the 24th floor... walking down was possible but we planned to come back. When we called the front desk, we were told it was the monthly test and they would be back in 15 minutes. An hour later, they still were not back and we were not happy. After a trip on the freight elevator and much discussion, we were offer breakfast for te inconvenience. Thank you All in all, this was a comfortable room if you can overlook a few awkward aspects I'm going to attribute to the ultra-modern design. read more

INNSIDE Frankfurt - Hotels Near Me - Frankfurt, HE

This was my first stay at Innside in Frankfurt and to be honest I selected it for convenience (3 minute walk to my office) over anything else...although it was recommended by a colleague. Innside is definitely a boutique hotel with a great location and sweeping views of Frankfurt...from the elevators which are on the outside of the building (very cool) to the restaurant / bar and the rooms themselves. The room was quite spacious and functional, although I never did figure out how to run the capsule shower without getting water on the floor when I entered. The only negative on the room was the lack of convenient power outlets. You generally had to pull lamp cords out of sockets in order to plug in more than one device. The breakfast (included with the room) was average...nothing to write home about compared to other European hotels. However, as a benefit there is a Starbucks about 10 feet from the entrance to the hotel. Additionally for dinner one would most likely want to venture out as the restaurant only has 6 entree options...and the options are exactly the same on the room service menu. Overall, I was pleased with my stay at Innside and I would most certainly stay there again. read more

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My room was wonderful! It was spacious. It had a killer view of the city and was tastefully furnished. Coming off a flight from SFO, I was delighted to see a Nespresso machine and four espresso pods in the tiny kitchenette. Here are a few random comments on the hotel and my room: On the 22nd floor where the lobby is located, there's a smoking lounge. The door to the room is typically left open; accordingly, there's a foul stale tobacco smell in the part of the 22nd floor where conference rooms are located. Yuck! The WiFi is free, but not super fast. I got a download speed of 1.0 Mbps and an upload speed of 2.8 Mbps. (This was a surprise because typically uploads are slower than downloads!) Measuring the connection speed was a fun activity, but it maxed out my daily WiFi data allotment of 500MB! Fortunately for me, a kind staff member on the 22nd floor blessed my account so that I could log back in to the WiFi system. When I checked in, I was made to wait near the reception desk on the 22nd floor for about five minutes -- I couldn't just go to my room but needed to be accompanied by a staff member who would show me how things work. The staff member was somewhat helpful but actually gave me incorrect answers to the two questions that I asked: First, I pointed out that it was hot in the room and asked how I could lower the temperature. The staff member told me to rotate the temperature dial on the ventilation system to make the room cooler. What she failed to mention was the on-off switch for the system. After I found it on my own, things were good. Next, I asked where I could plug in my laptop while it was on my desk. The staff member saw no nearby outlet and recommended that I move the laptop elsewhere in the room to charge it when it needed juice. In fact, there was a panel on the floor under the desk that concealed an unused outlet. Once I pried it open, I was fine. The room keys are prox cards that are needed to direct an elevator to the guest room floors. The card reader at the hotel entrance (0th floor) wasn't working during my visit. (Maybe it never works.) The only way for me to get to my floor from the street level was to go first to the 22nd floor, exit the elevator, swipe my card on the 22nd floor and then get back into an elevator. Innside it's complicated. read more

INNSIDE Frankfurt - View of the city from a hotel room. - Hotels Near Me - Frankfurt, HE

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Overall my husband and I really enjoyed our stay here! I LOVED the view from the room and the elevator. The bed was very comfortable and the mugs are extremely cute! They paid attention to detail and had bath salts by the large bathtub and comfortable bath shoes. Minor things to consider improving. Maybe putting out two dental sets as I assume this room is rarely frequented alone. The shampoos are geared towards men and have your typical aftershave smell that I did not prefer for myself. I wish the bathrobes were a little less scratchy and the tv by the bed is at an awkward height where it semi blocks the view but at the same time is too low for you to view the tv comfortably. Parking is a bit steep at $29 euros a night but there are lots of parking lots around where we paid $8.50 euros to park from 7 pm until 10 am. I really really had a great time at the bar! We stayed on a Saturday night and the bar was extremely packed! Music was good, drinks were tasty and the bar director was extremely gracious. He showed us to an area to sit and checked in on us a few times throughout the night! I highly recommend stopping by if you are looking for a good time! read more

I'm puzzled by the positive reviews. The hotel is surrounded by construction sites, with everything that is entailed by that: ugliness, noise, and (seriously) a pervasive smell of feces in many parts of that entire couple of blocks, including several parts of the hotel itself (e.g., just walking around on the 28th floor one encounters the smell repeatedly, in various different parts). I wish I could say that other attributes of the hotel made up for it, but that's not the case. Every member of the staff I interacted with was either notably unfriendly (no welcomes, no smiles, hardly any plain courtesy really), reinforcing, I'm sorry to say, the worst stereotypes about German culture, or incompetent, or (usually) both. To give you an idea of what I mean: The AC/heating control panel inside the rooms are very counter-intuitive (I've attached a photo), and you pretty much have to use the AC if you want any air to circulate, because their windows are double-layered and the second layer does not open. So I took the photo I've attached to this review and went down to the reception to have the panel explained to me. The person at the reception looked at the photo and said that he doesn't know how to operate it. I found that remarkable. I asked if there's *anyone* in the entire hotel staff who does know how something as basic works and could explain it to me, and his answer was a curt "No". Draw your own conclusions about the level of customer service and overall competence in this establishment. I checked in on a Wednesday night around 9 pm btw. When you enter the building and look for the reception, as in a normal hotel, you instead find a dance club in front of you, with loud music blasting and patrons coming and going. It turns out the hotel reception is on the 22nd floor, which is fine, but it also turns out that you cannot directly go from the ground floor to your room's floor. You always need to go to the 22nd floor *and then* from 22 to your destination floor. Likewise for exiting the building. If you're on 28, for example, you first go to 22 and then catch another elevator from 22 to the disco floor. Not exactly convenient. Cleanliness was an issue. The toilet bowl in my room had not been flushed when I checked in. Several parts of the room were dusty. The room was very dark, so keep that in mind if you check in at night. It does have a ton of different small lights that you have to discover and turn on, but there's no central switch that would provide sufficient light for the entire room, and even if you turn on all the small lights, the room is still on the dark side. The infrastructure is generally shoddy. E.g., taking a shower the water overflowed and spilled into the rest of the bathroom. The slippers provided in the room are tiny, about 1/3 of each of my feet were sticking out. The much-hyped views are primarily views of construction sites (at least that was the case for my room on the 28th floor). The breakfast was of poor quality, with very limited choices, and served with the usual level of friendliness, which is to say zero. Their check-out time is 11 am and it seems to be enforced with the level of draconian force you would expect in marine boot camp. Shortly after 11 am I got a call from reception asking when I planned to check out. This was on a day that was (at least seemingly) slow and unremarkable. I had just wrapped up packing and was about to go check out anyway, but the call was an unpleasant indication of how this hotel is run. I'd checked in after 9 pm the night before, and you give me a call 15 minutes after 11 am the following morning to ask when I will be making myself scarce? I've stayed in hundreds of 5- and 4-star hotels in dozens of countries, and the last time I got such a call was in the early 1990s. They provide a complimentary bottle of water, but it's sparkling, not still (why they *only* provide sparkling water gratis, and not, say, both sparkling and still, as many other hotels around the world do, is a bit of a mystery, but then again that's how this hotel rolls; also, sparkling water seems to be curiously and unreasonably popular in Germany as a whole, but that's another story). So I went down to the bar to get a bottle of plain still water, which is what most of the world drinks outside of Germany. I finally got a bottle, after waiting about 15 minutes for it. The next day I was charged 9+ euros for it. I consider this to be highway robbery, period. It was a bottle of water that you would get for a dollar or two in a super market, or even in a convenience store. Reputable hotels that are properly run don't do that kind of price markup. This one does. For the record, after I complained and got grief about it for over 5 minutes, the manager finally dropped the charge. The hotel's prices are exorbitant in general. I paid more than $400 for an one-night stay. There are famous 5-star hotels in London and NYC with prices in that ballpark. read more

INNSIDE Frankfurt - AC/Heating control panel - Hotels Near Me - Frankfurt, HE

Great location - if you have to work in Frankfurts financial district - with great views over the finanical district and little bit of Manhattan in the small city of Frankfurt. The rooms are spacious and fully serviced small appartements, with a kitchenette, nice big bathroom and all with a view through those wall to ceiling windows (hint - it is NOT completely dark... but then, you come to rise and shine and work early aren't you?) The bar, on the reception level 22, is offering nice views over the city as well - but the cocktails are just so so - as was the service last night. At those prices you shouldn't have to hunt down the waitress. The Breakfast is served in the bar and is an ok buffet breakfast with all the usual suspects. Not Bad - and not fantastic. Bottom line: if you HAVE to come to FFM make the best of it - and go there, best hotel so far from all I tried in this city. read more

Yes it is a business hotel but why else are you in Frankfurt? ;-) The Positives The bed is fantastic! The views are fantastic! The sitting room was perfect. I loved the power shades (switch by the door). wi-fi comes with the room. Not so Postives The shower. Why have such a nice shower area & shower head but a narrow tub where you feel like you might fall out if you misstep? The bar is not nice not because it doesn't have a great view but it doesn't feel well-managed. There were just 2 people (I think) there when we showed up near closing time and one was the manager who seemed more interested in flirting with some much younger women than making sure his customers were being taken care of. There are many more bars nearby, don't waste your time here. read more

- Great Location between main station and old town; right in the financial area = Perfect for a business trip - hotel located from the 22nd upwards = no matter where nice view on the city - rooms are cleans, very different from one another in layout (I've been here a few times already); they were former apartment hotel I believe which might also explain the practical small kitchen area in each room where one can prepare/warm up meals. Wide rooms and large windows full of light. - wifi is free; yay - proper gym on the 23rd with pretty much all the basics, bike, elliptical machine, strength machine, weights up to 10k, running band. In addition sauna area. - breakfast is also pricey; if you have it included enjoy it! Nice time before heading for a hard working day. Bread, cereals, fruits, milk & dairy, sausages & savory dishes. My concern; it lacks fresh veggies like cucumber; tomatoes; bell pepper. Vegan friends: there are some white beans in tomato sauce (might be sugar/slat loaded though; but then that's a usual in Germany ): - too bad, there are no membership points - part of the reception staff is not as well customer oriented trained as you would expect from such a pricey place (I'm thinking le meridien; way better and less expensive in Frankfurt) but it's a minor which is quickly overlooked (if you don't have to deal to often with them) read more

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INNSIDE Frankfurt Eurotheum is a sky scraper hotel located in the heart of downtown Frankfurt. The check-in desk and bar (which doubles as the breakfast room) are located on the 22nd floor. Our room was on the 24th floor. The street level lobby entrance was under renovation during our visit and was a mess. We could not access the elevators directly from the street so we had to carry our luggage through the stairwell a couple of floors until we could access the elevators. The elevators themselves are impressive, all glass on the exterior of the building with breath taking views of Frankfurt. The room was large and air conditioned (we had spent several days in the Alps with no A/C). There was a king sized bed, large expansive windows, separate bathroom and water closet (toilet), mini kitchen and a sitting area that served as a living room. Parking is in the bowls of the sky scraper and is very, very tight. Parking is 29 euros per night! Lastly the wifi was definitely subpar! Each 24 hour period had 500Mb included for up to two devices, then you had to purchase wifi access for anything beyond that. We largely enjoyed our stay and perhaps the construction will be completed soon so others won't endure the hassles we encountered (elevator access, construction debris and a temporary street entrance). read more

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