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    InSitu French School

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    6 years ago

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    7 years ago

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    Accent Français

    Accent Français

    2.5(8 reviews)
    0.3 km

    A nightmare. I…read moreexplained--with very good reason--why I wanted to take my placement test closer to my booking, which was six months hence. I felt that a test a month or two closer to the date would be more indicative of my language level. This was clearly stated in an email.n I heard nothing back from them and made the booking. Once the funds had cleared I ABSOLUTELY POSITIVELY HAD TO TAKE THE TEST IMMEDIATELY!!! WITHIN 72 HOURS! This seemed insane. When I reiterated my explanation they were quite rude. And not just curt, more like "ha-ha, we have your money, what are you going to do about it?" I have a feeling that they do a lot of this bait and switch.

    BE AWARE OF THE PRICE YOU PAY at Accent Francais. They charge different prices to all of the…read morestudents. The difference for the same length of a course can be 30-40% less for some students. I found out that I paid the highest price. Some students who book a two-week course paid a lot less than me that were there for twelve weeks. I went to the office to ask for a refund. They asked me to write an email with all of the information and the petition. Immediately after I sent it, I got a replied from the woman that I had spoken just a few minutes before saying they do not give any refunds. Then I asked "Why did you ask me to write an email if the answer was going to be no? Very unprofessional. No response. The next day, I went to see her again, and said nothing and just wanted me to leave. There are no books, always ten students per class with different levels of French, some rooms were very small for ten people. The classes are not well prepared. Some teachers were okay, but some of them really bad. I also reserved accommodation with them and got something else. It seems to me that they just want your money, and do not care about the quality of the courses. They even fired one of the few teachers that was good. She was fired because she did not want to follow their unprofessional policies. There are better schools in Montpellier that will treat you like a student. I went to visit others and see a big difference in the quality of the programs and how they treat people. Do not go to Accent Francais in Montpellier, they will rip you off.

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    Ecole Klesse

    Ecole Klesse

    1.0(1 review)
    0.4 km

    I paid in full for a 5 week intensive, which included housing. It was guaranteed that I would be…read moresharing with only one other person. When I arrived at the address provided there were 2 others living there. I absolutely could have compromised, but it was not a good situation. I was given a very small room next to the living room and kitchen. The other two bedrooms were full size, in the back of the house and had lots of privacy. The room had a broken door that didn't close and the noise from the common areas was not conducive to study. I don't even want to mention the filth, the mold in the bathroom, the overflowing trash cans, the rotting food in the refrigerator. I let the owner of the school know the next day. He did absolutely nothing to rectify the situation. Because it was last minute, my only option was an airbnb. Now, I had to spend so much (nearly all) of my summer budget on housing that I couldn't afford to stay the full 5 weeks of the program. I was given a second guarantee that the extra weeks would be refunded to me. This school has not refunded my money for OVER A YEAR for an apartment I didn't stay at, one that was not even close to what was guaranteed to me, nor for the 2 extra weeks of intensive classes that I pre-paid for but never attended. I am not one to write negative reviews about any small business owner, but this behavior is unethical. He literally stole €1400 from me. The owner is dishonest, dismissive and has little concern for his students or his teachers. Please do not support this institution.

    InSitu French School - language_schools - Updated July 2026

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