Darryl was incredibly easy to work with at 1st but was just telling me what I wanted to hear. After…read morerecieving damaged/flawed flooring he offered to have it remade but unfortunately that wouldve taken weeks and would have cost more than 100k in office fees, not to mention all the scheduled trades wouldnt be available to finish the project on that timeline. So I had made a suggestion that if we had been compensated for the Hassel I could make the flawed flooring work by installing a herringbone pattern and double cutting the the frayed edging. Keep in mind this would take 3x or more the effort on the installer side of things but we could keep the project on schedule, he wouldn't have to send the carpet tiles back and have them remade, wouldnt have to redeliver the materials, or cover the costs of office rental which was 50k alone for the one work space. So in all saving Floors on Crowfoot a ton of money, the hassle of sending it back and having it remade, enabling them to save face and come out on top. The deal was 15% of the over all flooring to be discounted and given to the installers to cover the extra work load. The agreed upon number was 18k which by all means was an amazing deal for the store and the flooring manufacturers. After the job was installed and completed Darrell cut a cheque for 6k to go to the installers for all the extra work that was involved. Shouldve known better than to trust a salesperson. So buyer beware, Darrell is a liar and a theif and I would never spend a cent in this store. If your looking to purchase flooring go to Jondan's!! They have amazing selection and their reviews are top notch!

Desiree, Greg, Darryl, and Brian are some of the best people around! Amazing selection in the…read moreshowroom and quality installation team! Highly recommend to friends and family!

My experience is absolutely positive. Scott pointed me towards a really nice spruce-based hardwood…read more The installation could not have gone better. The installer, Dick, worked quickly and methodically, putting in the flooring in my condo in three days, and installing new baseboards in a fourth day. What really impressed me, more than the aspect of speed, was the meticulousness. Everywhere I look, the new floor is meeting a wall or a room boundary, perfectly.

Aleksandr was very patient and knowledgeable while helping me with laminate for our condo. Thank…read moreyou for your time again, we've made a good choice. Very happy with the staff and my new flooring!

All I wanted was a grey floor. Now I have a beige floor and I had to wait five times longer for…read morethem to bring it. Because I didn't come down and pick a specific pattern or colour, they put it all on me . Grey what's so hard about grey. Everytime I look at my floor I get a Sinking Feeling. Yes it was only a $600 floor but you guys screwed me. I showed your salesman a picture of what I wanted oh, he gave me the exact opposite . And when I complained you did nothing to make it right. I hope you go out of business. Spend your money somewhere else these people suck!

Just had carpet removed by A&B Carpet sales and Installation and I am disappointed with customer…read moreservice the owner Nancy provided me with. 1/ The crew broke my new Dyson vacuum, and didn't let me know, just left without cleaning. The company is using customers vacuums. Zero accountability for that as I was just was told it's my problem! 2/ When paying my last remaining balance, Nancy (co-owner) just picks up the phone and wants credit card number. No question about your satisfaction as I was told there is no need to ask because when you call to pay it's automatically given you are happy! So, if something brokes it's your problem and don't expect even one question about your overall satisfaction as clearly she doesn't care! * crew did ok job with installation, but should inform the owner when anything goes wrong ( if vacuum brakes down) Barry (co-owner) good initial customer service, but service I received from his wife Nancy just unbelievable rude! Too bad as I still have other parts of my house that I was planning to improve, but will not use this company anymore.

Had flooring instaled by them 750sq ft $6600.00 wasted, workman ship unbelivable, customer service…read moreI can not find words to explain how rude Nick was, I do not understand they have done many floors for us in the past, I guess since their father retired it is all about the money now not the service or product, I am 78 years old have never been treated so bad, PLEASE SHOP SOMEWHERE ELSE I wish they a lower raring doing a favour giving them 1 star

Knowledgeable and reliable! I have used this company 4…read moretimes in the last 12 years. Twice for 200Osf of flooring and twice for 1000sf projects. Each project went smoothly, on time and on budget. Each time the product recommendations gave a fabulous result. My most recent project with Kings was completed at the end of April '18. A vacant rental condo - I had to be out of town the day of the install and I was a little nervous. But Sales Rep, Guy, handled everything. I gave him the keys a week ahead of time, his long-time crew did the install, he arranged a plumber to re-fit the toilets, he inspected the job & emailed me photos, and when I got back in town a week afterwards I picked my keys at the store. I really recommend Kings Flooring on Centre Street not far from Chinook Centre Mall.

Just a quick note to extend my warm thanks to you for your time and effort to do the measurements…read morefor me at the property I am considering to purchase. Your level of client service, professionalism, friendly, open, honest and engaging demeanor; and speed most certainly sets you apart from your competition. In fact, none of the other companies have even made an effort to contact me, nor even having send me an email. I look forward to keeping your contact details and in time develop a long-term association with your firm not just only potentially for this first project. I am truly left speechless, many thanks!!!

James was excellent to deal with. When my flooring first arrived I had apprehensions regarding the…read morecolor. James was patient and adamant that there was no pressure to install the flooring until I was sure that I would be happy. He was also willing to return the product. We ended up having a day to think and research the product a bit more and found out the color would change. We installed the product and so far we are happy. The experience with James made everything enjoyable and not stressful. Mehmet, the installer, was also excellent to work with and did a nice job on the installation.

These are professional tradespeople with a European work ethic and skills to match. They were…read moreaccommodating and informative. The final product is a like new hardwood floor. It is beautiful and the costs were reasonable. I wouldn't hesitate to recommend them