I needed a birthday gift for my aunt and had left it to the last minute. Elements Floral design…read morecame through in style! Not only did she accept my order after hours, she called to discuss it and made sure I knew my original choice was not available but would be able to make a substitute. She also contacted my aunt to make sure she would be able to receive the flowers (and let me know that the house number I had given was her old one!) I could not have asked for better service. So personal. Thank you.

So, my mother-in-law was on her first vacation in 25yrs when she received the news that her mother…read morehad passed. Of course she was devastated she couldn't be there. My wife and I were encouraging her to stay and enjoy the beauty of Banff around her, so we decided to order her an arrangement. Little did we know, she had left their original hotel and relocated an hour and a half away to a little cabin outside of Lake Louise. Vicky at the florist handled the situation with respect and determination. They went above and beyond to get the flowers to her! My mother-in-law was so moved by everyone's participation she decided to remain on vacation and process her loss. I highly recommend them. Thanks again, guys!

The team at Willow is incredible! They made our most recent fundrasiing event look absolutely…read moreamazing and are so helpful and easy to work with! Thank you so much for you part in making our event such a success!

I called to order flowers for a friend who lives in this area. I have never been in this shop so I…read morewas taking a risk, but they were super helpful, easily stayed within my budget, and delivered the flowers within a few hours! And the best part is, my friend was thrilled with the flowers and sent me a picture of the gorgeous bouquet delivered to her. Very pleased, thank you!!!

We got married in 2007 and had a destination wedding in Canmore. Since we are from the states we…read moredecided to make things easier and go with a wedding planner. You CAN do it yourself, but we honestly did not have the time to figure it all out and didn't want our wedding to be ruined by not hiring the right vendors, location, etc. Included was booking the location outside, the back-up indoor location, getting our marriage license (which they went with us to do!), photographer fees, flowers, hair and make up, cake, and limo transportation. While they do not book the reception, they gave us a great recommendation that was fantastic. Everything turned out awesome. I did not have ANY worries on my wedding day and it was so nice to be able to just take it all in and enjoy those precious moments. THAT is definitely worth it. All of the vendors were fantastic, the location was amazing, and we have pictures that are unbelievable. Thanks Rocky Mountain Weddings! Our 5 year anniversary is coming up and we still think about our beautiful wedding all the time!

Cute little store with very friendly staff that are eager to chat and help! Great selection of soy…read morewax candles, artwork, and more!

I was so happy to find this spot! Tucked just off Banff Ave, Branches Marketplace is the perfect…read morespot for buying gifts and souvenirs that are all actually made by local artisans. Way more memorable and lovable than another sweatshop sweatshirt with the city emblazoned on it in cheap synthetics, get yourself a beautiful handmade ornament featuring illustrations of the local spirit animals, beautiful organic candles made with local flowers, delicate jewellery, cards, prints, delicious Maple sugar candies, and more. There are no photos allowed inside the store, which is annoying but also fine. Grab your shot outside then tuck your phone away and open your eyes wide and enjoy!

BRIDES BEWARE. This Mia Angela is full of lies and deceit, and will resort to anything in order to…read morenot fulfill her obligations. She has taken over $9000 from us, and we have no wedding to show for it. I first contacted Mia Angela of Sweet Occasions Inc (which has since changed to Beginnings by design, then Banff Wedding Co) in November 2016. I had seen her company on Wedding Wire Canada, and there were lots of positive reviews. I am sure she wrote those reviews herself, by the way. Included in our wedding package was supposedly the following: A personalized wedding itinerary, complete with contact information, maps and directions, and all scheduling and reservations. An itinerary was sent to us, with words such as : "Your commissioner has been booked!" and "Your flowers have been ordered!". No contact information was provided for any vendors, except Michael Buckley of Photoflow as our Photographer. No maps or directions were provided, which is not surprising since I learned that Mia is not even based in Banff, but operates from the Cayman Islands and Hawaii. A Commissioner: Despite my request to have the contact information for our commissioner, Mia never gave it to me. A bridal bouquet: Same as for the commissioner, no florist was ever booked for our event. A Photographer: Michael Buckley of Photoflow was the photographer I had selected for our wedding. When I personally called Michael last week (November 20th 2017), he told me he didn't even work for Mia anymore, not since the past Summer. I was never informed that there would be a change in photographers for our wedding. Our Marriage License: although our wedding license application and commissioner form were filled out and sent on December 2nd 2016, when I called the Banff Registry on November 20th 2017 (that's right, a year later), they had still not received the documents from the wedding planner. I called the wedding planner the same day, and the Banff Registry received the documents half and hour after my call. Then, on Saturday November 25th 2017, I received a call from my new commissioner (that I booked myself) saying that Mia's assistant had contacted the Banff Registry and told them that our wedding was canceled!!! The Banff Registry thus destroyed our documents, and we had to apply for a new wedding license. Accomodations at the Château Fairmont Lake Louise: We had paid Mia in full for our honeymoon stay at the Château Lake Louise for the week following our wedding. Two months before the wedding, I contact the hotel to verify whether the room has been paid, as agreed. The credit card they had on hold was expired! I informed Mia that this was unacceptable, and she updated the credit card, but only paid the deposit on the room ($690 out of $3500). Then on Friday November 24th, I receive a call from the Director of Conference Services and Catering at the Château. Mia had just tried to obtain a refund on her credit card for the deposit. I have filed a complaing with the Better Business Bureau of Southern Alberta, as well as the FBI (FTC and IC3), the local police, the Canadian Antri-Fraud Centre, the CIU, and more. Mia, if you're reading this, know that you will not intimidate me as you have with other brides. On Thursday November 23rd 2017, Mia calls me (from Honolulu Hawaii) because she received the complaint I had filed with the BBB. She wants me to remove my complaint, since I "lied". As you can see Mia, I have kept records of everything, and cannot be more transparent. I told her I would only remove the complaint once she fulfilled her obligations. She told me she would send me an "updated itinerary" on Monday, November 27th 2017. This is what I received on Monday: "Hello Melanie, Per your request to cancel the wedding on November 20th, 2017 via email, our relationship is hereby terminated. I have sent your cancellation agreement via SignNow. Please kindly return this to me by the end of the day. Sincerely, Mia Angela ​CEO" ​ I obviously never requested to cancel our wedding, on the contrary, I am trying to salvage it despite the circumstances. So I repeat, brides beware, because this evil woman will steal all of your hard-earned money and will try to manipulate you until the very end. A professional scammer indeed.

It would have been cheaper do to everything our selves. She missed so many details on the day of…read morethe wedding. I will post a big long juicy review I just wanted to let anyone thinking of using her to run. I had to change my wedding date b/c she didn't book venues as soon as we gave them our $10000 deposit. I had to send out new save the dates like a month later.

Absolutely horrid. Wretched. The customer service at Mountain Tops is so bad it's almost comical…read more Makes you want to bring a new group of tour guides by as third party observers to watch the employees say and do everything you *shouldn't* do in the tourism trade. Happened to be in Banff NP playing tourist this past weekend and popped in to check out the tee selection for fam and friends. First off, there was the matter of charging $40+CDN for a tee. Um, seriously? I know it's Banff and all, but wouldn't you at least like buy me flowers or take me out to dinner before you try to screw me that hard? Second, there was the matter of employees using verbally abusive language towards customers--some of them children. As I walked into the store, one of the wicked witches working there was yelling at this poor little kid who stopped too long in front of the air con while she was shopping with her parents. The employee threatened to call the cops when the poor, terrified girl didn't immediately answer. Turns out kiddo didn't speak English and was so scared she couldn't move. What a bunch of d-bags. Third, don't even think to ask employees to hold an clothing item for you. Apparently putting something on hold for ten minutes is a terrible inconvenience to employees, who are waaaay too busy texting on their cells or crabbing to their fellow employees about how hard their job is to actually help customers. Sheesh, friggin' customers. They expect us to actually do our jobs?! Overpriced. Verbally abusive. Mean to kids. Nope, never again. Much better places to go to get your souvenir on along the same street with better service and better prices.