Excellent service friendly and helpful I recommend this agency and was given good advice with a…read moresmile

From the owner: MS-8303989 At Ray Poole State Farm Insurance, located in Batesville, Mississippi, we pride…read moreourselves in exceeding policyholder insurance expectations through every interaction - at every stage of life; moreover, we take care of our customers like family. We go beyond the necessary measures to make sure that our State Farm customer's insurance and financial needs are met. We are here to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. The risk management professionals at Ray Poole State Farm office work with customers to develop suitable, individual, insurance plans. Our office helps with car insurance, home insurance, renter's insurance, life insurance, business insurance, and more. We believe people prefer to have someone they know to help guide them through both good and bad times, it is this belief that stands behind everything we do. Request a quote and let us find the right coverage for you!

When you see the one star I gave this place, please take in consideration that zero was NOT an…read moreoption. Anyway, I've been insured at this company for a yr and a half now & always paid my bill online. Not to mention, nvr had to file a claim of any sort & am paying waaaay too much anyway. Well, when I paid it on 7/20/17, they took out the $109.27 that I owed, as well as $88.27 that I have no idea what it is or where it came from. When I went to the location in town, I was told that nothing could be done there, & to call the help desk. That's exactly what I did. I then was told that since I didn't have my bank statement yet, I could screenshot off their website where it showed that money was taken out, & so I did. When the agent received my email, she called back to try & beat around the bush as to why it was taken out. My payment has nvr even been that amount, so I don't understand why that amount was taken in the first place. I then was placed on hold waiting for a supervisor that nvr picked up the phone. From there, a woman called me to tell me that the website was "wrong" & she will have them fix it because they don't have my money. Good thing I took screenshots! I'm STILL waiting for the supervisor over the headquarters to call me back. If you need insurance, I BEG YOU NOT TO USE DIRECT. This is the worst company I have dealt with regarding something like this. I will not stop fighting til I get my money back. And after that, I am dropping them & going with Geico! This is all absurd to me. They just take random amounts from your account without permission. If you like having migraines, this is your company! Otherwise DONT USE THEM. Save yourself the hassle & headache of the robbery that goes on at this company. Please! And you're welcome