Mr. Hank Cartagena has been a great help in helping me with applying for Home Insurance…read more He is very efficient, professional and understanding. He does his job in a timely manner with you understanding everything to accommodate your needs. He is an asset to Brightway Insurance Company. Your truly, Charlene Brooks

I am really uncomfortable with Brightway. Background: I purchased a property in the area and needed…read moreinsurance. Another company on the list of potentials from the Realtor was taking a longer time to quote. When a family member recommended Brightway for their service, I gave them a call. The problems began after agreeing to the quote. In the process of signing the documents, I discovered the policy had stipulations that conflicted with what I asked for. I let the agent know I was only getting the policy to close the purchase and expected to make a change. When it was time to requote, the agent sent significantly disparate quotes that 1) did not reflect information I had specifically provided and 2) again had stipulations that didn't mirror how I wanted to use the property. When I questioned the agent, she indicated the insurance company "wouldn't know if I didn't tell them." Seriously? Isn't that fraud? I just could not engage further under these circumstances.

Great company. I reached out via the Yelp instant quote yesterday and received a text from their…read moreagent Scott. Texting was my preferred method of contact and they actually did! YAY! Anyways, he scheduled an over the phone meeting to obtain my personal information and to see what rates they could give for Car Insurance. Roughly two hours later, I had a quote. Although they weren't able to match my current renewal rate. I was very happy with the great customer service and instant feedback. I would highly reccomend people giving them a try. Thank you again Scott!

Good customer service. Very honest and straightforward. I didn't end up buying insurance through…read morethem because the quote was too high but they were honest and mentioned that I should be able to shop around for better quotes, progressive was coming up too high through their services.

Very good service Always responsive and good communication Been with them for years.read more

From the owner: FL-W347487 - Our office serves all of Florida with customers throughout Jacksonville, St Johns,…read morePonte Vedra, St Augustine and many more. In addition to auto insurance we offer Homeowners insurance, life insurance, health insurance, and business insurance. We pride ourselves on great customer service. Our team helps our State Farm customers manage the risks of every day life, recover from the unexpected and realize their dreams!

Spoke to Loree Gurr. What a ray of sunshine! Very helpful, and knowledgeable. She welcomed all…read moremy questions and made it easy for me to decide what was best for me. No pressure. She just spelled out my options. I bought two car policies and one life insurance policy. Ask for Loree when you call.

Cam Anderson. State Farm my person I love to talk to is Loree Gurr her personality is so sparkling…read morerefreshing. She always gets me the best deals and is always taking care of me. They have a very special lady there. Dwayne K.

I bought a home owners policy from Zach Johnson and was able to save me about $300 a year. The…read morebest thing was it was very easy, he took care of everything. I highly recommend SQ Local. Thanks!

Let's just say Shane Mathis is amazing. He helped explained all the options for life insurance. He…read morefollowed up with me during the whole process with phone calls and emails. He saved us money, time and made the process extremely smooth. Hands down he provided wonderful customer service. I highly recommend him for any of your life insurance needs.

We have used Progressive as our car insurance for the past 8 years. Two years ago we switched to…read moreRosetta's to handle our policy for us and I couldn't be happier! We have had much superior service here than with other agencies we've used. From the moment we first walked in and were greeted, I knew we were in good hands. Whether I go into the office or give them a call, they are always immediately on top of whatever it is I need done. They have proven time and again they always keep their promises and they get things done in a very quick manner. They have my complete confidence. They also always call me back when they say they will and that is very important to me! I hate it when people say they will take care of something and give you a call and then they never do. Granted, the office isn't the nicest looking or most modern there is out there, but what does it really matter when the people working inside the office are all about working for you and making sure you are taken care of? If you're looking for a new insurance agent in the Jacksonville area, I highly recommend Rosetta's. Even if you are on the other side of town, you can still use them because things can be taken care of over the phone, via fax, via email, or even through snail mail.

VERY SKETCHY outfit. They call during the evening and pretend like they are currently doing…read morebusiness with you and need to urgently address your expiring auto warranty coverage. They want to know your current mileage, then transfer you to another representative who asks questions about the current condition of your vehicle. I told him about 1 non-stock modification and he hung up. NO "good-by", NO "have a nice evening"... just click!!! Consumer beware, DO NOT do business with this organization - they will screw you over!!!

They business is very poorly I am from St Louis Mo I use they're warranty to get My car serviced at…read morea Nissan car dealership they sent the car dealer refurbish transmission for My car six months later this transmission went out of commission try to get rental cars they wouldn't pay anything but $30 a day I had to come out of pocket $ 1300.00 renting cars I have paid $95 a day while getting My car serviced it's being 3 weeks because the warranty moving slow providing information to the dealer very poorly business was served for as Omega autocare warranty far as refurbished parts & rental the supposed reimburse the said they reimburse $186.00 check I would not recommend anyone to use this warranty