Over the last few months, I have interviewed half a dozen vacation management companies in search…read moreof a great parter to manage my property in Old Town Scottsdale. All of the other companies that I had spoken with were experienced and knowledgeable, but nothing about those conversations left me excited about partnering or gave me the confidence that they would manage my property with the level of attention and care that I expected. I felt like my house would just be one of the thousands of other properties they manage across the county. They cared more about getting the sale than working with me to develop a tailored strategy for my home. I set up a call with Ellie (Owner) to hear what she had to say and learn more about her approach to luxury vacation rental management. It immediately became clear to me that Ellie knows exactly what it takes to not just do well in a competitive market such as Scottsdale...but how to excel and produce extraordinary results. Ellie provided guidance and what it would take to get my home to appear in the top search results, generate the highest possible nightly rates, provide a full service luxury experience to guests, top reviews, and a management team to support the entire operation so that I can be a completely hands off owner. She backed up everything she said producing reports with 24 months of property performance on all of HomeSlice's existing properties. I not only hired HomeSlice to manage my property, I hired Ellie to do the entire interior design and I am SO happy I did. Her design was incredible and she put 100% of everything I needed for the home in my shopping cart...only thing I had to do was make click "buy". The #1 thing I learned during this entire experience was to not go looking to hire a property management company....look for a partner you trust and one that will produce results. I found that in Ellie and her team at HomeSlice.

Don't get me wrong, the home in phoenix was super cute. BUT when it's 90 degrees outside and the…read morehouse is hotter than it is out there, it's not worth the money. I think maybe air bnbs in Arizona should require AC? Idk if that's just me. She treated our group like we didn't know how to operate a very simple thermostat. So much that it took her hours of telling us how to use it, that it was too late for a technician to come. It was so hot, we had to be outside. We had 10 people. 1 was pregnant, and 4 more of us were not drinking. She tried to charge $1,000 for a noise complaint that was never made. Which she says that her neighbor took "multiple videos and photos" of our "house party" of girls in the pool with bikinis on! She never sent the actual video that we can listen to. Just a screenshot. But that pretty creepy of the neighbor to take videos of girls in the pool. So maybe don't use the pool if you stay at her house in phoenix. . Besides that, going back to the house being 86 DEGREES and her not caring or being apologetic at all. It was finally fixed 6:30 pm on Saturday, but it probably took until 8pm to cool from 86 degrees to 73. Not once were we rude to her. We could've been under these circumstances. Sorry your ego is fragile and you're unable to take constructive criticism. A woman of your age, I would expect a bit more professionalism and maturity. House is cute tho! Good job decorating! PS. We don't need your money. Your house with no ac just wasn't worth it. But thanks for the feedback. A budget in or hostel would've probably had better service and AC. This isn't "retaliation" for money. Just standing up for my friends and letting everyone know you're a pathological liar when we have every screen shot and video proof of everything.

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

I love Stayed at the house for a week and it had everything…read morewe needed. The pool was amazing and was stocked with plenty of pool floaties. There were also other fun games like cornhole and uno provided, as well as a great pool table. The house was very clean and well organized. The location is GREAT, quick drive to restaurant, shopping, markets. Quick responses and easy communication with hosts. Would definitely stay here again and recommend it!!

Had my house cleaned tonight and the ladies did amazing. They really took thier time and the house…read moresmells great! The shower was way cleaner than I was able to get it and overall just very friendly! Decent pricing and would definitely use again and recommend.

I would not hire them again. I paid $200 for a kitchen and bathroom cleaning of an empty house…read more They didn't even clean on the drawers or cupboards.

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!

Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

We needed to raise money quickly and decided to sell our vacation home in Pinetop, Arizona, which…read morehad the equity we needed Because we had to have funds within two weeks, we knew we couldn't go through the traditional real estate route, which takes months--fixing up the house, putting it on the market, and then paying a 6-7% commision when it finally sells 3-6 months later. So, we decided to go with a "we buy homes fast for cash" company and focused on those with good reviews. RIght away, we ran into problems finding a company that worked with rural vacation properties (like cabins and small houses such as ours). But Reed Lattin and All Homes AZ had absolutely no qualms with our property. They have over 10 years of experience and were used to dealing with homes of all kinds throughout Arizona. Reed was the complete professional, explaining the process thoroughly, He emphasized there were absolutely no sales commissions, fees, or costs of any kind, aside from the usual items addressed in escrow. For example, if you owe HOA fees or past property taxes, the escrow company would make sure these fees were paid to the appropriate authorities from the money you received in the sale. Reed was personable and laid-back. He didn't have any high pressure sales tactics that could make a customer feel uncomfortable. His escrow team at Pioneer Title Agency were also very friendly and responsive. (Thank you, Diana Olson and Debby Phillips!) The whole procedure went much quicker than I imagined. Reed met us in snowy weather in Pinetop just a few days after the initial phone call. That same day, we agreed to a sales price, and the house closed just a week later, with the funds wired to our bank account on the day of the close. What a smooth, easy process. Thank you so much, Reed!

Ron and Shelley were great when it came time to sell my Phoenix home. I needed a quick sale so I…read morecould relocate to take care of my parents. Within 2 weeks, the deal was done and I was on my way to Louisville KY. I received a fair price and there was absolutely no hassle involved. I highly recommend this team. I had other options but they were by far the best deal for me and their professionalism and kindness was superb.

What an amazing experience. From start to finish, you delivered exceptional support. Not to…read moremention that the finished product is beyond my expectations. I now love my office and feel great about doing business there. I'll be sending others your way too. Can't say enough good things about your team!

I recently worked with a client to hire Lexi Grace for staging a home in the Arcadia-lite…read moreneighborhood of Phoenix and the results were breath taking. I worked direclty with Quinn who was professional, kind, and observant. She and her team worked together to create a neutral color pallette that was full of texture and sophistication. They used a good combination of high end furniture mixed in with traditional blankets and throws to add warmth to the home. The overall look was classic sophistication. I would highly recommend them to anyone looking for design in the future. -Anna Kolic

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was…read moreprofessional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

I've been working with Kim McGill at Rentals America for several years, and she has been absolutely…read moreoutstanding. Kim always communicates quickly and clearly about any potential repairs, tenant concerns, or HOA notifications, which gives me tremendous peace of mind as a landlord. She also performs a thorough six-month check of my rental property to ensure it's being well cared for, and she always keeps me informed of anything I need to know. Kim is professional, organized, and incredibly conscientious. I truly appreciate the level of care and attention she gives to managing my property. If you're looking for someone you can trust with your rental home, I highly recommend Kim McGill. She's fantastic.

Avoid spending your hard earned money on any property managed by Porter Vacation Rental Management…read more This company has zero regard for its guests and should be ashamed with how it conducts business. We rented a property for a family reunion. House was clean and functional. A plumbing issue occurred which caused the drains to not work. Imagine a holiday weekend with a dozen people and no toilets (or drains or water)! Porter was not only unresponsive, taking over 30 minutes to respond to this emergency, they were useless and unwilling to help find a plumber or even respond to Airbnb to enable us to make alternative arrangements. Turns out this property had plumbers on the property before our stay. The plumbers recommended the property not be rented out, but Porter went ahead and rolled the dice with our family. They caused unnecessary grief and were unfazed by a serious issue that was a health emergency. This company has no competence, no respect and no pride. They are unfit for their industry and should be shut down. Do NOT ever rent or set foot in a property that is managed by or has ever been managed by Porter Vacation Rental Management.

We found a dead rat in the pool during our first night in Phoenix. We called Porter to resolve it…read more It took a day for them to have the pool disinfected. In the end they offered us $90 plus tax for our trouble despite that Marriott Homes and Villas. (who we booked through) recommended compensation of $448.50. We booked through Marriott because we wanted a certain level of customer service. In the end they sided with Porter. Porter's customer service is among the worst I've experienced as a frequent traveler.