Very nice hotel in central location. Lots of amenities to choose from. Executive lounge in top…read morefloors with great view of the city. Big spread for breakfast or you can order from the kitchen a la carte. They have a floor dedicated to the gym, spa and pool. The pool area is good size with plenty of chairs, nice way to spend a lazy morning. Gym is big space with all the basics covered. Rooms themselves is where the hotel doesnt shine. They are small, bathrooms are big, but could use some upgrading as everything has seen better days. Was only there 1 night so didnt bother to ask for upgrade, but none was offered and I even contacted the hotel in advance of my stay (plenty of bigger rooms were still for sale day of check-in). I would here again if the price was right and for a short solo stay.

My first time in São Paulo and had a good time. As for the hotel, the staff were very friendly and…read morehelpful. It was clean and maintained well. The downside was my room was always very hot despite the A/C being set at the lowest temperature of 65f. There was also a significant amount of construction going on at the hotel that included drilling above my room. It was very noisy making Impossible to work or after my red eye flight into the country to sleep. I will be returning next month but sadly, I will seek out a different hotel.

Fantastic hotel located in São Paulo Brazil in the heart of the city. They have upgraded me to a…read morefabulous suite, with two bathrooms, a huge walking closet and all the amenities you want to have in a hotel. The executive lounge is on 26th floor. It is very nice and it has great views of the city from my suite I can see Ponte Estaiada bridge it is beautiful. On the 28th floor there is an infinity pool a well equipped gym and on the 29th floor there is a Amazonian spa. You can get an hour and a half massage for about US$90. I'm highly recommending this hotel if you want to visit São Paulo and style.

Think Modern Europeanesque business-class hotel but with a few inconsistencies set back into a…read morequiet working office tower area and that sums this up pretty accurately. For disclosure, I'm a Hilton loyalist and am treated well at their properties so I may be biased in my review but they rarely let me down, have consistent places to stay all over the world, and have been well worth my loyalty over the years. For this, my stay scored me an upgraded room that was huge, had 2 bathrooms, a living room, a very large main bathroom with separate tub and shower, and a small service kitchenette. The cleanliness of the room and the entire hotel was impeccable. Plus, a view of the beautiful bridge! So, I am having a very enjoyable stay here currently while writing this. The downsides to staying here (in my opinion) are few and individually subjective so in no particular order: 1. The location is going to only be great for you if you are here for a reason to be in the Brooklin area of the city. It is not close to GRU (main airport) and took about an hour in an Uber to get here with minor traffic. 2. It is not close to most tourist points of interest such as the Municipal Mercado or the Moema nightlife district and there is not much going on in the hotel (there is a small bar that is pretty boring and closes early). Also, there is not really much around the hotel in terms of large variety of interesting restaurants within walking distance so plan on an Uber or taxi budget for your stay if you want to get out to do anything. 3. The Executive Lounge was conducive to a nice view but was not set up to do much in terms of work. I travel for business and love to use exec lounges to catch up on emails and that sort of thing because it gets me out of my room and around other people when I'm on the road and it lets me observe and speak with the local employees so I get a good sense of local culture. But this lounge had only 2 wall outlets to plug into while sitting, neither near a window. So my time in the lounge was limited either by my laptop battery capacity or my tolerance for sitting at a wall without a great view of the skyline and bridge. I know, total first world problem but it will be an issue for real road-warriors who are not here for tourism. 4. Finally, the breakfast meat in the exec lounge was inedible. One of the things I was really looking forward to in Brazil was breakfast Portuguese sausage (aka Linguica). I learned to eat and love it from my dad in Hawaii where it is a breakfast staple. I am on breakfast day 1 of my stay and what they had in the chafing dish this morning (both Portuguese sausage and English bacon) was really bad. Both were dried out, desiccated and chewed like jerky. I'm sure that they were recycled from breakfast leftovers from previous days. I am sure that Brazil can do Portuguese sausage better than that so hopefully Hilton steps up its game in my subsequent breakfasts. They have 3 more mornings with me to get it right haha. As you can see, my downsides to this hotel are pretty esoteric. The first 2 are geographic that the Hotel has no control over. The 3rd one is me acting shamelessly entitled. But the 4th is a cardinal sin (at least to a foodie) so they have to get this one right in my book! Otherwise, my stay here has been outstanding so far. The staff are really nice and I have not had a communication problem with any that some others have commented on in their reviews. I not only feel well taken care of but the modernity of the interior space is comfortable and appealing to my eye. I would definitely stay here again on future trips.

A flagship property that exudes true 5 star opulence with Club Lounge and an Executive Lounge. In…read moreaddition to suites, there are signature rooms with unique architectural stylings to make this huge venue quirky and fun. Superb staff coddle you are reception and the food and beverage venues. No matter how busy this location gets, the staff remain gregarious, efficient and poised. Exemplary property.

I really like this Sheraton. I go a designer room. It has a nice divider. The room placed excellent…read moremusic and the turn down service was nice. The breakfast lounge is on the 15th floor. Breakfast was decent and it has a lot of selections of fruit. The happy hour lounge is on the 4th floor and it's from 7 to 9 is perfect. Pour yourself a drink and settle down with some snacks. It's so easy there is no reason to go out to eat. I'm generally in Sao Paulo a few times a year, and this will definitely be one of my go to hotels. Excellent stay for work travelers.

Great location for a free ride to the airport. The shuttle runs very efficiently and is on time at…read moreboth ends for pick up and drop off. The main restaurant has a breakfast buffet and a dinner buffet I believe, but if you prefer you can have à la carte items at the bar. The rooms are clean and there are both 110 and 220 voltage outlets. You don't need an electrical converter for this hotel. Service is nice and the staff are very kind.

Nice hotel with a friendly staff and good/clean room. The neighborhood is not super convenient in…read moreterms of walkability, but where I wanted to go was just an Uber ride away :)

Currently staying at Fasano São Paulo and this arguably is the finest hotel I have ever stayed at…read more Excellent location (proximity to Oscar Freire, alone, is reason enough to choose Fasano over other luxury SP hotels) fantastic staff, and impeccably designed rooms. I have not had any issues that a few others posted about and the hotel is quite homey. They welcome you like a king upon arrival and have a plate of grapes and apples and chocolate brigadeiros waiting for you. The room has modern creature comfort amenities and the shower supplies are first class. To give you an example of how far this hotel goes to please its guests, the in house gym was closed for repairs 1-2 days during my stay. To make up for that the hotel arranged for a complimentary day pass at a nearby BodyTech gym ($30 value) at no cost and even picked up the taxi tab. Great turn down service with havianas placed bedside each night. The in house restaurants and Baretto Lounge are equally impressive--great Italian food and bossanova music. This hotel is on par or better than a Four Seasons and is a member of the distinguished Leading Hotels of the World group....the new Rosewood is getting a lot of attention but after checking out their common areas I still would prefer Fasano. There also is an upscale mall featuring premium stores such as Gucci and Dior along with excellent restaurants attached to the hotel--comes across to me as a smaller version of Bal Harbour Shops.

Fasano is a gorgeous restaurant housed inside Hotel Fasano, complete with all the trappings of a…read morefine dining establishment in Paris or Lyon. You can tell that each waiter is stepped in tradition and formal practices to complement the luxurious library feeling inside. The wine wall that floats in the back of the restaurant is stunning, and it's also now part of my personal "future dream house" goals. Naturally, there is quite a wide wine selection, which is heavy on Italy but also covers many other regions and grapes. I enjoyed the 2017 Carmenere, which paired beautifully with duck. The starter of asparagus soup set off the meal. While I'm normally not too big on asparagus, this soup nicely muted the harshness of regular asparagus while retaining just enough of the flavor to be perfect. The veal-stuffed pasta was divine! This isn't a preparation that I have seen too many places, and I thoroughly enjoyed it. The veal wonderfully complemented the pasta itself and was a perfect portion size. My lamb and polenta main dish was a generous portion size, with the lamb being cooked perfectly. It was just great. We rounded things out with a beautifully presented dessert plate. From start to finish, this was a delightful, delectable experience.

As being a frequent traveler and a long term member of Marriott Loyalty Program, I can tell you…read morethat this hotel does not meet the standards that Marriott sets for their hotels. This hotel should be retired or completely rennovated! When I stepped into the hotel room I gasped as I felt I was stepping back in time with the furnishings. Was the decor from the 80s or later? And then apologized to my guess staying with me to the quality of the room: the bathroom had something that look ed like mold stains in the grout and at floor boards. The shelves were coming apart in the bathroom. The boarding fit the shelves were separating: plywood. The kitchen was outdated. The fake wood flooring was coming apart. Plus the bathroom room was dangerous: tub was really high to get in and out. Thank goodness it had a bar to support you when getting out of tub. Aldo water would not drain: I had to pull stopped completely out. We reported this issue but nobody addressed the issue. As for housekeeping: we had to wait till late afternoon for service. And some days our room did not even get serviced. We had to request new towels and toilet paper. The view was horrible. We faced another apartment complex. We requested another room: and for six days we could not get another room. My status was not recognized at this hotel. I was not offered anything for my status. My status was not acknowledged. On the positive note: we had great service at breakfast. Many thanks to the team there: especially Vamil who was very personal and worked hard. Thanks to the front desk in helping me with contacting restaurants. Also, as for location, the hotel is in a good residential area near one of the best parks in town. Great for morning walks. Given the price and quality of thus hotel I would not stay here again. I would not recommend this hotel to work or others.

The staff at this property remain upbeat and very helpful during the pandemic…read more Everyone is masked, hand sanitizer is easily accessible, and sneeze guards are in place at the front desk. No more breakfast buffet in the restaurant--it is served room service style. Food may also be ordered from an upscale restaurant called Josephine next door. My breakfast tray was delivered with a delightful 2 egg scramble with lots of cream, a banana, Alice's of papaya, 3 little baguettes and 4 ubiquitous balls of pain de queso, 2 slices of ham and 2 slices of cheese. There was also freshly brewed fragrant string coffee and a matching cup of hot milk for a latte if you prefer. Still enjoy the location and the slightly more cozy feel of being in this property than say the WTC hotels. Wear and tear is becoming very visible due to deferred maintenance. For just a bit more, there are properties nearby that offer a lot more value.

What I liked about the hotel:…read more Staff: Very helpful and friendly. Rooms: Modern, clean and spacious. Breakfast: Delicious food with a variety of options to choose from. Location: Close to the metro station, restaurants, and local shopping. Quiet area as well.

Stayed here for a week recently. Nice business hotel with good services, friendly staff, and…read moredecent-size, comfortable rooms. I was working from my room several days so it was great that there was a good quality desk. The complementary Internet was also more than adequate. It was a odd that the bedside lights would only work with the main switch activated, which would also (automatically) turn on a large light behind the TV. This meant there were effectively no bedside lights! A bit of an weird smell in our room at times too. The bed was comfortable, the shower was outstanding, and the breakfast was pretty good too. Some road noise (we were at the front in one of the rooms with a balcony), but nothing too bad, luckily.

Great staff and amazing views of the city. Pool and lounge on the roof with more great views.read more