Strong cleaning work from the team, but confusing pricing, upselling, and billing practices from…read morethe owner This cleaning took place a couple of years ago. I hadn't planned to leave a review at the time, but I'm choosing to share my experience now after a recent interaction that reflected the same communication issues I experienced during the original service. The recent interaction occurred through Yelp's project quote request feature, which sends requests broadly. I did not reach out to this company directly. When I later asked for the quote to be declined, the response felt unnecessarily abrupt, which prompted me to reflect back on my original experience. The cleaning itself was very well done. Jodi arrived with two other cleaners from her team, and the two team members handled the majority of the house. Jodi herself focused on the master bedroom and master bathroom. I have a ~2,100 sq ft home, and I intentionally excluded two rooms (a home office and guest room) from the cleaning, which was agreed upon in advance. For the areas that were included, the finished result looked great, and I was happy with almost everything from a cleaning standpoint. Unfortunately, the communication and billing practices from the owner made the experience frustrating. Although I disclosed ahead of time that I have pets and understood there would be a $50 pet fee, that charge was applied twice, once to the base cleaning and again to an add-on, resulting in an additional $50 charge that was not clearly explained beforehand. Prior to the appointment, pricing shifted multiple times with add-ons and conditions that were not clearly outlined. During the walkthrough, I was asked to upgrade my bathroom to a "deep clean," which I believed I had already booked as part of the initial service. I was also offered mold-related add-ons for two very small specks in the bathtub grout, which felt unnecessary. One item was accidentally broken during the cleaning and appeared to be placed back without mention. While accidents happen, transparency would have been appreciated. After the service, I was pressured to schedule ongoing maintenance cleanings and informed that my initial service had been discounted with the assumption that I would continue regular cleanings. This was never agreed to, and it felt misleading and guilt-driven rather than professional. Overall, the cleaning team did solid work and the home looked great. However, the upselling during the appointment, unclear billing, and pressure-based follow-up communication from the owner took away from what could have been a much better experience. I recommend getting very clear, itemized details in writing before booking. If money is no object, I'd say go for it!

I reached out for a quote on biweekly cleaning and was surprised by both the pricing and the…read moreinteraction. I was initially told the first cleaning would "start at $250," but after providing my home's square footage (2,444 sq ft), the estimate jumped to $700-$900 for an initial clean with 3 cleaners. For context, my home is well-maintained and not in need of a heavy deep clean. I've had professional cleaning services for over 15 years, including in-person quotes, and have never been quoted anywhere near this range for a home in similar condition. What didn't sit right with me was the tone when I mentioned receiving a lower quote elsewhere. Instead of simply standing by their pricing, the response implied that lower-priced services aren't as thorough and that you "get what you pay for." That felt unnecessary and dismissive. I completely understand that every company sets their own rates and standards, but transparency and professionalism in communication matter just as much as pricing. This just wasn't the right fit for me. I definitely would not book this company. UPDATE: Instead of the owner responding to my review public which clearly isn't about just her rate, she's in my inbox privately saying I have no right to leave a review regarding my experience trying to book this company. This time she's trying to insult me saying I "can't afford" her ripping me off, & guess what she's absolutely correct. I have a 2 story very small 2444 sq feet home with 2 occupants secondly my home has been getting cleaned professionally bi-weekly since the purchase 4 years ago in no way in 8 hours needed to clean my home- Which she agreed initially after learning somewhat the condition of my home. My cleaning lady retired was just looking for someone new. I've used Molly Maids over 10 years prior to moving here & I have no complaints- I just wanted someone available on a sooner date. Maybe she needs help with her kids and mortgage but the customers shouldn't pay extra- Try actually asking the condition of the homes before quoting outrageously and degrading other people along the way.

Yes they are super friendly and do an amazing job. I am always very happy when they finish cleaning…read moremy home. I highly recommend them.

Jorge and Keila's team have done an amazing job going above and beyond and their attention to…read moredetail is incredible! We hired their team to do a deep cleaning of our household, we were so impressed with their work we have kept their services bi weekly for regular cleanings. Thank you Jorge and Keila! El equipo de Jorge y Keila ha hecho un trabajo increíble, superando todas las expectativas, ¡y su atención al detalle es increíble! Contratamos a su equipo para una limpieza profunda de nuestra casa y quedamos tan impresionados con su trabajo que hemos contratado sus servicios quincenales para limpiezas regulares. ¡Gracias, Jorge y Keila!

Great service, very thorough in cleaning, friendly. Hire Mairy's Residential Cleaning Service and…read moreyou will be happy.

Mairy and Jose were fantastic to work with. We needed a very large home (3,300 sq ft) deep cleaned…read morethat hadn't been deep cleaned in years. Mairy and I got in touch on a Thursday, and they were able to get a crew together and have the home cleaned by Saturday. They had other jobs scheduled, but they worked late in order to accommodate my timeline. Communication was mostly over text. In terms of the quality of their work, they do a meticulous job. EVERY inch of this home was cleaned, they even wiped the dust off of faux plants we have in our living room. Baseboards, ceiling fans, blinds, and windows were all cleaned. It's the details that matter. When they were done, Jose did a walk through with me to double check that I was satisfied with the cleaning. They're honest people and I will definitely reach out to them again in the future for housekeeping needs.

My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

I desperately needed a last minute deep clean of the common areas of my mother's home…read more Sol and Sage cleaning came and deep cleaned and also helped declutter these areas. The house looks so much better and for the price I paid they did an amazing job. I highly recommend them and will definitely be a returning customer.

5/5 - A Life Saver During One of the Most Stressful Times…read more I am 9 months pregnant with two toddlers, and the stress of getting ready for the new baby has been overwhelming. One of my biggest worries was delivering and coming home to a messy, chaotic house. Diana and her daughter completely took that weight off my shoulders. She didn't just clean -- she transformed my home. Every room looked spotless, peaceful, and truly cared for. She went above and beyond in ways I didn't even expect. The attention to detail, the care she put into every corner, and the level of thoroughness was exceptional. Walking into my home after she finished genuinely brought me relief and even a little emotion. It felt like she gave me back a sense of calm during a time when I really needed it. I cannot express how grateful I am. If you're looking for someone who is not only incredibly good at what they do but also dependable, thoughtful, and truly committed to helping their clients, Sol & Sage Cleaning is the one. I will absolutely be booking her again, and I recommend her wholeheartedly to anyone who needs a cleaner they can trust. She gave me peace of mind when I needed it most -- and that is priceless.

Very disappointing experience. I was quoted almost $700 for an initial cleaning, which is…read morecompletely unreasonable given the size and already clean condition of my home. When I tried to discuss the pricing, Jose was rude, talked over me, and even said he had "Googled my home" to justify the charge. There was no professionalism, no willingness to listen, and the interaction felt pushy and borderline extortionate. Based on this experience alone, I cannot recommend this business.

I have been using Carmen service for couple years and she is a very trustful person and did a good…read morejob on my house. She always arrive on time and I have no problem arrangement my schedule with her. She is the only one I trust and I also highly recommend her service to everyone :)

I've never hired cleaners before, so I wasn't sure what to expect. It took a lot of work, but Dee…read moreDee was relentless. She's incredibly energetic, down to earth, and is clearly giving this business everything she has. It shows in the results, this place hasn't looked cleaner since I moved in. Setting up an appointment was easy, and I was so thankful she was able to squeeze me in before Thanksgiving. This was much less expensive than I thought; had I known before, I would have hired her ages ago. More than the great service and affordability: Dee Dee is someone I would trust to have in my home again. That's probably THE biggest factor in considering who to hire. I was so happy with this business, they really helped set me up to make Thanksgiving special for my family.

Leslie was on time . She did a great job cleaning two bathroom , showers , tiles and shutters …read more Reasonable rate as well Thank you

The ladies were great. They did a lovely for me. My kitchen and bath sparkled and shined…read more I will use them again. Thank you ladies

Rose came out and looked at my needs and texted me a quote later that day. We booked a time and day…read morethat worked with both our schedules. She showed up on time and worked very hard, never slacking. I booked for every two weeks and am looking forward to her coming this week. Great job Rose.

I hired them thru Yelp and Im so glad I did. I had the first floor of my house cleaned to test them…read moreout. Response time was quick and value for the service they provided was definitely 5 star rating. I already scheduled another service with them. Highly recommended! Thank you, Five Star!

The girls did a nice job and what a job we had them do! I…read morewould definitely recommend and i will have them back

Estela's crew was like a cleaning army. (Used them for a deep cleaning before listing our house for…read moresale.) Got right to work after a quick walkthrough, and didn't stop until finished (we still provided some snacks & sodas--it's hard work). Estela responded quickly to texts and gave a firm quote. Her son stopped by to check on everything. I did not know there was an extra charge for the oven as ours was pretty nasty, but because I had mentioned it in my initial request, and she forgot to inform me then, her son was willing to include it anyway--so I thought it a fair compromise to give half the extra charge, and they were cool with it. The cleaning crew did an amazing job with the caked-on soap scum in the shower and another tub, dusted just about everything. Missed just a few minor spots but that was on me because they gave me the chance to walk around and point out anything that was missed. Make sure you tip the ladies if you're satisfied (totally unsolicited; just the way I was raised--treat people the way you want to be treated). Great service and I would recommend them! [Edited to correct spelling.]

EXCELLENT Housekeeping service!!!! Friendly, professional, and PHENOMENAL work!!! Scrubbing even…read morehard to get to places and areas you might not see unless you bend down---they cleaned it ALL and it smelled nice and they had a team that worked together to get it all done in a reasonable amount of time!! I was beyond impressed. HIghly recommend!!!!!!