I stupidly set one of those plug in air fresheners on its side on top of my tv console. It leaked…read moreand took the finish off a small area, but because it's a dark wood it was very obvious. Charles came to my rescue! He was able to refinish the area, and what he did blends perfectly with the original coloring of the rest of the finish. Charles is very talented. I highly recommend.

I referred Graves to my friend---THAT WAS A MISTAKE! They took her 2 antique Family Heirloom…read morebeautiful chairs, also took a substantial deposit of $450 and then she delivered her new expensive fabric to recover the chairs with ($1500 fabric)... only to be informed her chair chairs are not there! Either they sold them or discarded them when cleaning their warehouse... LIKE WHAT??? Who does that without first reaching out to the customer?? So upset that she used them because of me. Ugh, BEWARE!, want to give negative stars!

I forgot to leave a review. We had a splintered dining chair leg. They did a fabulous, seamless…read morerepair. It has held up for quite a while now and looks like all the other chairs in the set. Very pleasant to work with.

I am very satisfied with the service that I received at Carolina Upholstery. I contacted the…read morebusiness via Yelp and promptly received a reply providing overview of rates and an offer to make an appointment. I took.some of the furniture with me to be assessed. I will say the cost was very expensive (to me), but this is not a gripe considering I have never had upholstery done before. Justin (owner) was very nice during the consultation and straightforward. He showed me the fabric samples , explained the price ranges and allowed me to select what I wanted without attempting the least bit of sway towards fabric that were not within my $$ range. I felt very at ease during the selection process. There is a wide variety of fabrics to choose from, but if you have a price range/fabric type it can be easily narrowed down. Thankfully, it did not take me long to decide on what I wanted. A deposit is required to make the appointment for service (after the consultation). There was a wait period of approximately 6 weeks from my consult to drop the furniture (1 accent chair + 4 dining) off for service due to there being no appointments available, which was no issue for me. He estimated that he would have my furniture 1-2 weeks. One week later all of my pieces were ready and looking gorgeous! My large accent chair had some slight instability with one of the legs which Justin had noticed during the consultation. He had planned to repair without extra charge. However, within a few days of having the chair he called and told me that the instability wasn't quite what he'd expected and that it would be $45 additional to repair. I asked him if he was 100% certain this would resolve it and he answered honestly, telling me that he was only 5% certain. I definitely appreciated his honesty and declined to have that part repaired. All of the pieces that I had upholstered were secondhand pieces to me. Therefore I do not know the original monetary values. However, getting this makeover for the pieces has added value & done a lot for the aesthetics of my home. I'm very glad that I did it. If I ever decide to get anything reupholstered again or know of anyone seeking this type of service I would undoubtedly use again/recommend Carolina Upholstery.

I cannot say enough good things about these guys!!! Paul and Micheal are the best!! The quality of…read morethe glass, installation and hardware was outstanding. Oh and did I mention they were hundreds cheaper than the 2 other bids I got from "big name" glass door installers who wanted to charge extra for the "coating"?!! It pays to go with a smaller shop and I'm so glad I gave them my business. They were also faster at getting the glass in and working with my schedule to install in as soon as possible. Top notch!!

Michael came to my home to measure for the new shower door. I was very impressed with how…read moreknowledgeable he was. He was professional and communicative, and very patient with all my questions. I was very pleased with the entire process.

Rehupholster of 6 kitchen chairs - that was done perfectly and on time. The excellence was…read moreremoving the scratches and using an english oil finish made them look brand new! My easy chair will be saved from dumpster as this guy is a magician and will handle that next!

I took my Sunbrella material and got my cushions covers replaced by Victor. He did a wonderful job…read more He is a hidden gem.

Got over 50 church chairs upholstered…read more It saved me tons of money and it was done quickly too. Lake Wylie Upholstery was able to work with my schedule and help me so much! I can not say how thankful for your beautiful work you did for us!

Asked for a quote for upholstery of a sectional, have no specified time of when it needs to be done…read moreand the response was declined because they are booked at this time. Okay well what about the future? Guess they didn't care for my business at any time. Customer service and honesty means a lot and this business is missing it. Editing review to add based off of business response: My rating is accurate as I received a negative experience with my back and forth communications with this business. Do they deserve a 1? No because I did not use them, so I can't attest to their work. But do they deserve a 5? No. Whether I chose to use them or not, my contact with them from start to finish is all part of my involvement with this business. They could have handled the situation differently. All other businesses that I have contacted at this time that have either said they are booked, can't do anything because of the COVID issues, or are just waiting on me to make a decision, have all responded with giving me rough estimates for the job and will give me firm estimates and help me when they can get me on the schedule. This was a very different experience with this business who is now "willing" to help. Hopefully they can use this feedback to learn how to positively respond to potential customers even if they are not in agreement.

For a year now I have been trying to get a wheelchair cushion that I can use. After purchasing four…read morefailures I thought I would get one made. That was easier said than done. Most people I contacted would not return my calls, that is, until I contacted Hometown Upholstery at 1074 India Hook Rd. Brian took my information down and said he would do it. At last I found a business that I could talk to.

Quintin did an excellent job of cleaning our rugs; this time, he also cleaned our furniture: four…read morechairs and one couch. We had an odor problem from our three small dogs, Quintan offered extra elimination spray for urine smells. Besides being a great guy with reasonable pricing, he does excellent work and is very detailed. The furniture and rugs came out smelling fresh and looking great.

Very negative experience related to cost, customer service, and sanitation…read more Suggest going to another branch. Corporate is also aware of his negative behavior and aggressive attitude.

Had the engineering hard wood installed the 5 guys spent countless hours making me a very happy…read morecamper. From start to finish they were knowledgeable and experienced in every facet for floor install very hard workers and had a work ethic that you don't see very often very pleased kudos to you outlook flooring for lending me the fine crew and special thanks to the sales associate angi she was with me from start to finish

I am appalled at how nasty and rude your sales staff member Jeenie Beed is. Her entitled attitude…read moreis unreal. I wish I was never recommended to her. Outlook you need to do better.