We stayed here on a cross country road trip and thought that the hotel was okay…read more We checked in and headed to our room. The first thing we noticed was that the elevator was due for inspection in June of 2025, and we stayed in November of 2025... The rooms themselves were fairly nice. They seemed like parts of the room were nearly renovated. The shower seemed new, the dresser, and the side tables seemed new, along with the coffee bar area. The windows and window coverings did not look new... Our biggest concern was walking into the room and seeing 3 black spots on the ceiling. After investigation, they were ladybugs. We found later that there were roughly 10 under the window cover... ladybugs are not the worst bug to have in a room, but NO BUGS are more ideal. Breakfast options were okay. Nothing crazy or exciting. They were out of hot water the evening we arrived so we could not make hot chocolate in the lobby.

They can improve everything. There was nothing right about this stay. Very old and outdated…read moreeverything except for the TV. My second, and thankfully last, night I come in after a very long day and night, with lots of bags, and I get up to my room and neither of my keys work. I downloaded the digital key and that didn't work either. I called the front desk and he said he can make new keys but he couldn't bring them up so I had to grab all of my bags and go back downstairs to get new keys. I had to use the bathroom very badly so as soon as I came up I dropped all my stuff, went into the restroom and turned on the light to find what looks like a roach crawling around. This is ridiculous. I did not expect this from a Hilton hotel. I am VERY disappointed, disgusted and tired. I'm also concerned now because my luggage and other items were open in the dark room all night and I don't want to take any creepy crawlers home with me. This was the last thing I needed on my last night in Atlanta. Definitely would never stay here again and wish I did a little more due diligence and checked here, instead of the Hilton app, for reviews because I probably wouldn't have booked here.

Stayed here for a 4 day training through my business. Room is clean, maintenance was prompt to fix…read morean annoying buzz coming from the toilet. There is a sign in the bathroom that says if you forgot something to ask front desk and they will replace it complimentary. Well that was t true. I ran out of my mouthwash and floss and the lady at the front desk said you have to pay for those and it wasn't complimentary. This hotel is older but definitely well kept. Breakfast is complimentary from 6:30-8:30am snd is pretty basic. You get a mini fridge, microwave and coffee maker in your room.

I've stayed at this location numerous times, but it was not for leisure and instead business so…read moreluckily I wasn't the one forking the money; however, I also had no choice but to stay here because there aren't many decent hotels in this area and close to our office. The couple of times I've stayed here, I've experienced the following: 1) Guests: Strange guests that smoke marijuana in their rooms. They have a no smoking policy so I'm not sure why they can't kick them out. Smells like Motel 6 at times 2) HVAC: A few months ago, I was in a room where the AC was not blowing any cold air. Settings were correct. I reached out to the front desk and they sent their maintenance person who opened the front panel and plugged something in. Well that didn't work either and finally they decided to give me another room. 3) Roaches: Yes.....do I need say more. 4) Cleanliness: Sheets are not that clean and neither are towels. You can tell when one towel is more yellow then the other. If you really look at the bathroom floors, you will find hair everywhere. The pull out bed from the couch is this old filthy mattress. The bag with the sheets and pillow were probably up there for a long time as they did not smell right. Had to get that swapped out. And don't bother looking under the sofas....you'll know how well housekeeping cleans. 5) Elevators: Stay away from them. Back in July 2024 we were in the left elevator and when it reached the lobby we heard and felt this loud thump. Then it took the door 20 seconds to open. We started to use the one on the right. Well, fast forward to last week's stay, we were on the same dang elevator and as soon as it reached the lobby the door would not open at all. It kept trying to open but it was stuck in a loop where it would close before it could crack open. We tried pressing the button, but no luck. Then I hit the 2nd floor and it still would not do anything. I ended up calling using their emergency line and they stated they'll get someone from maintenance to assist. Well 10 min go by and I was about to lose it. All of a sudden the elevator began to go up to the 2nd floor and opened. We pretty much ran out and took the stairs. Then when they saw us they canceled the fire fighters to assist. An Out of Order sign was never placed and another guest got stuck as well. Then they finally put up a sign. They were willing to give us some money back for the stay but it would not benefit me b/c my employer paid for the room so they gave me extra points....only 2,000 points...not enough for anything.

Pleasantly surprised by how comfortable the bed was and how clean the accommodations…read morewere--especially for a budget-friendly hotel. The room was simple but well-kept, and we had everything we needed for a short stay. They do allow dogs for a $25 per night fee, which was great. However, we were told at check-in that pets couldn't be left alone in the room, even if crated. That made our visit a bit more complicated, as we usually count on being able to leave our dog for short periods. The designated pet area was convenient, but unfortunately, not all guests were respectful about cleaning up after their pets. I ended up picking up after other dogs while handling mine, which was frustrating. It's just common courtesy--and it keeps the space clean for everyone. Overall, a good experience with a few small challenges. I'd stay again, especially if traveling with a pet.

Lobby looks nice and that's about it. The room smelled horrible like mildew and mild. Can see where…read moremild and stains have been painted over. Tub/shower was disgusting. Stray cats everywhere pool looked disgusting as well, white foam/scum floating everywhere and something floating in the water, looked like a dead animal. People smoking weed And drinking outside all the time and by pool/ patio area. Toilet paper stuffed in ceiling everywhere. Do not recommend, woke up feeling itchy on arms and legs!

Traveling through. Everything East was booked because of Talladega in Alabama. Made it to…read moreDouglasville. Brenda at front desk was very helpful. She even helped us with tv when we couldn't figure out how to get direct TV to work ( someone unplugged direct TV box). Room was clean, comfortable, breakfast good to help us as we continue trip from Trxas to SC. Fair price since many others booked and charging more because of big race in Talladega, Al. Although hadn't planed staying I would again if Traveling this way.

This was a nice, clean place. We walked in, it was bright and clean. The staff was very nice and…read moreaccommodating. Very respectful, they offered complimentary breakfast and the rooms are spacious. There was no odd smell or random trash anywhere, it was very nice.

Fantastic clean rooms and extremely kind and friendly staff. I had parked my truck across the…read morestreet and it was pouring rain and I had no umbrella so she very kindly offered to give me a ride over there. 10/10 stay

Not much glam, but staff was nice even the cleaning staff spoke. Breakfast was great, looks to be…read moreunder remodel , stayed on first floor so unsure what other floors looked like. Bed was firm but not hard.

The manager sucks so bad I paid $197.85 ish for the weekend but upon having a horrible experience I…read morewas offered $17.25 and a kiss my ass I stayed in room 307 and it was ok at first but I soon realized the room never been cleaned properly the floor was so sticky my shoes were stuck to the floor and the bathtub is falling apart plus there's mold on the shower head please for your safety don't book this room it's full of hard drug users and I believe the staff is apart of the problem I told the cleaning supervisor I found a broken pipe in my room and was begged not to call authorities

Not staying here again. Found dead bugs in the room, no ice maker on our floor, and rude staff…read moreanswering the phones.

If you're on a tight budget, you may consider this to be a reasonable accommodation. If you are…read moreaccustomed to nice hotels, this is definitely not it. You get what you pay for. The place is fairly clean, but could use some renovation. There were a few weirdos hanging around back, so I felt safer leaving my car around front, closer to the street. They have a teeny tiny continental breakfast. In summary, a nice cheap motel! The surrounding area is fairly nice, with lots of restaurants. A quick eight-mile ride down the freeway takes you to Six Flags.

Old and rust and stain wash cloths. The carpet was stained and the counter was discolored and…read moredresser wasn't kept up as far as appearance. T shirt was in the corner near sink

this motel is not fancy, but it's clean, and the folks running it were very nice and courteous to…read moreme. I had a pleasant stay, and no problems at all.

This place is good if you're dead broke and you literally have no where else to go. The owner has…read moreno manners. And his WIFE???? Man that lady needs to relax. Check out is 11:00 am... PLEASE don't come knocking on my door at 10:45 asking what I'm doing... and no matter HOW much money you spend with them, a late check out is OUT OF THE QUESTION. So don't even try to ask them. And that room is toooooo mf dirty for those people to treat it like a 5 star motel. If I could give it no stars, I really would.

I booked a room using Choice Rewards for my wife and daughter. When they arrived, the reservation…read morewas refused. I've done this at several other Choice Rewards hotels and have never had a problem. The Choice Rewards app will not let me cancel or modify the reservation.

Excellent stay here in Douglasville Ga. Owner/ Manager too great care of our "Special" needs -…read moreShower was Hot - A/C was Cold - Bed was Comfortable - TV was Great - Microwave was very handy - and there was a Refrigerator. What More could you possibly ask for. Will definitely stay here next time we are in Douglasville Ga.

There was roaches all over the place we literally had to get up and leave because they were on us…read moreand they wouldn't give us a refund because we waited longer than 15 mins to come back there solution was to give us another room that also had roaches biggest waste of money

I am 55 years old and not a wealthy woman. I have stayed at hotels all across the US in my life but…read morenever have I ever seen a hotel this horrible. I ordered 2 rooms, 1 in 1 building and the other in a different building. I dropped my sister off at the one and proceeded to the other. I can only describe my wing as Crack Central and hers as the prostitute wing. Crack Central had the addicts out front and lots and lots of friendly cockroaches. I also had the pleasure of being in the smoking room which meant lots of marijuana as well as Crack, cigar, and cigarette smoke burning my lungs. I have severe asthma but my main concern was for my safety. The police did make an appearance to take someone away around 4 am. My sister in the wing that had the prostitutes outside in underwear had less cockroaches but she got the bed bugs. Poor girl was quite itchy and couldn't sleep but I informed her that we had to wait until daylight due to the sketchy inhabitants here. The ambulance arrived at 5 to take away a hotel guest. She went to the morning breakfast to find a cup of coffee not fit for human consumption and an old bag of no name muffins. And a glass of watered down apple juice. Not quite the meal she was expecting for the 200 we spent to stay at this disgusting place. How on earth are the reviews as good as they are? The walls are dirty, lots of stains on the carpet. Simply awful. Lasted until daylight.