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    Intrepid Health

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    2 years ago

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    Urgent Care Niagara-Welland - Walk In Clinic entrance

    Urgent Care Niagara-Welland

    1.5(6 reviews)
    0.7 km

    *starts smashing keyboard in a blind fit of rage*…read more Okay, now that this is out of my system, I will explain why I go into a blind fit of rage whenever I think of this place. The blonde receptionist. You evil, evil, EVIL creature. You may possibly be the bane of my existance. Back story: I have allergies. BAD allergies. Like "Hey, I have a constant sinus and lung infection" bad. I'm allergic to cats, dogs, dust mites, mold and mildew. So this is all year round. So I started getting allergy shots in January of 2009. I always came here because this is the only clinic in Welland, I think. The receptionist from hell didn't work here then, so everything was great. Since an injection seriously takes two minutes to do, patients who require an injection are bumped ahead. Wham, bam, DONE. I believe the first witch from Macbeth started working at the clinic in August, and now I dread the days where I require my shot. My wait went from less than 10 minutes to get my shot, to average 30-45 minutes. EVERY.FREAKING.TIME. If I had a car, this may not be such a big deal because I can go whenever I want. But NO. I am a bus commuter, so the vast majority of the time I am stuck waiting a half an hour for the bus to come by again, because this evil woman always manages to time it so that I am leaving JUST AFTER the bus pulls out of the little terminal. I have to wait fifteen minutes after my shot (to make sure I don't go into anyphlactic shock and die) so I can always be found after my shot scratching my painfully itchy arm with my nose pressed wistfully against the glass as my ride to freedom abandons me for another half hour. I am SO glad I am moving and will never have to deal with this place again. The worst part about this hag is that she was supposed to do a referral for a friend of mine to a specialist. She told her "Ok, I'll send it off." No keyboard tapping or anything to indicate that she was actually doing her job. So we just took her at her word. BAD IDEA. It's been a few months I think, and this referral was never done. I miss Holly, the GOOD receptionist. You don't work enough. :P The doctors are usually good. My favourites are Dr. Singh and the female doctor I can never remember the name of (sorry!). Damn you to hell, evil receptionist. Damn you to hell.

    Blonde Lady at the desk is so rude --- not just this time but the last 3 times I've gone -- I dread…read moregoing here -- i say hi how are you and she frowns and says Heath card -- last time she couldn't get my health card to scan and refused to key it in even though my doctors office scanned it a couple weeks prior -- made me to get a new card and told me I would lose my spot in line because her computer wouldn't scan it ?? Whatever I web checked in this time and told me to arrive at 1132 when I got there there was a line up and no one at the desk she was talking to someone in the back -- I could hear her --anyways when she gets up and finally I get to my spot she tells me in 13 min late and I will lose my spot -- I explained how I was here and waiting but she said I was lying and I hadn't been there that long that no one ever had to wait that long 13 min -- perhaps she was afraid to be reprimanded for taking to long to attend to patients I don't know how she figured she knew when she wasn't there when I walked in -- so sent me away and told me to recheck in and now I have to wait 3 more hours for an urgent matter -- I'd rather wait in emerge than deal with that bi@&) If you hate your job get a new one

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    Urgent Care Niagara-Welland

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    Purely Pediatrics

    Purely Pediatrics

    4.0(4 reviews)
    24.1 km

    This is the best pediatrician we have ever had. She takes the time to listen and really know and…read moreunderstand the child. Dr Sue(my kids call her Dr Seuss lol), really loves children and parents and she trusts parental instinct. We have been with her since she started her practice, when I was pregnant with my baby in 2017. Whenever I have a worry or concern, they are always there and answer immediately to any concerns. The minimal feee every month is so worth it just for the peace of mind of having a Dr on call. It has taken course to get other drs to call back while I wait with a sick baby or I literally have to go to er while waiting for other drs to call back. Not at purely Peds. They are absolutely hands down the best!!!

    I don't even know where to begin!…read more Our daughter is 10.5 months and we've been seeing them since she was around 5 months-unfortunately we didn't know about them right away, and-I wish we did. Our other Doctors office was rude, and hurtful, especially to a new mom trying to navigate this new world in the middle of a pandemic. They were rude, pushy, and didn't really explain anything very well. When a friend suggested Purely Peds to me, we jumped on the chance to get out of that nightmare! But never in a million years did I think we would find a place so caring and compassionate. You can tell that these people went into business because they LOVE what they do- They recently switched to a bigger and beautiful building. The drive is pretty far but oh, so worth it! We never leave the office crying or feeling like we're bad parents- they explain everything very in-depth and detailed. They have the time and patience to listen and help with ANY concern you may have- and never make you feel like your dumb or a burden for asking! They have a very fair price to make this private office so affordable- haha babies are expensive. But I can't explain how grateful and happy I am, knowing that Naomi is in such great hands! She is the most important thing in our lives so she gets the best- I wouldn't have it any other way. Has your child's doctor ever made you cry? Or feel unimportant or over worried? Like she's just another number? Like they're just working for the health insurances agenda? Have you ever been ignored, brushed off, or even shamed... If you made it this far, you NEED to make the switch! You will all be so much happier when appointment day rolls around

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    Purely Pediatrics
    Purely Pediatrics
    Purely Pediatrics

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    Intrepid Health - walkinclinics - Updated June 2026

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