Manager is rude and they didn't want to protect my checking account i ask can open other account…read moredue to my current account was hacked they didn't want change it i told her i get income in every month from employer in but still didn't want to do it

Spectrum has the absolute WORST service and customer service I've ever experienced in my life. 2…read moreyears almost that I've had spectrum and I asked for a ONE WEEK extension on payment and the company couldn't grant that. During a time of pandemic and massive job loss. Absolutely disgusting company with ZERO customer value. Definitely need to read reviews before moving forward with this company as it has some of the worst reviews and ratings I've ever seen. Just awful.

It's not OK to have an internet outage(s) close to daily with no sympathy from the service provider…read morebut an automated voice saying "I'm sorry"... no credit for the piss poor service seems criminal too.. we've had charter for years and the service has from good to ok to sometimes ok and non-existent the other half the time.. we pay good money on time every month for years and not a peep regarding a credit our way except for like $20...once...because they overcharged us.. so not really a credit even..just paying back the money stolen after getting called out. Honestly, I don't enjoy leaving crap reviews for companies, but well...Charter has earned it and worse off, they don't care..this review will do nothing.. be ethical.. show you care.. make it right when your customers have justified issues with YOUR service THEY pay for.. Honestly, if I were your boss, you'd have been fired some time ago