Caveat emptor, An…read moreadvice - keep away from Alza Prague, use smaller outlets. I purchased a laptop (ASUS), with installed Microsoft Office suite from Alza. Sadly, the laptop malfunctioned within a few weeks. Among a number of problems, it did not recognise any external device. Obviously, I was unable to perform a backup of my documents or any other files. In addition, the keyboard did not functioned correctly. When I took the laptop to Alza, with an explanation of the problems (and with an external HD), I was assured that the problems would be fixed. My laptop was returned (after three and a half weeks) with the faulty keyboard, and all the documents deleted. Even the Office Suit, for which I paid, was gone. All my attempts to have the problems corrected were met with a basic reply: Bad luck, read the fine print. Sure, I met a few helpful individuals but they seem powerless to fight the unethical Alza bureaucracy. Beware Joseph H

I go to Alza almost everytime when I need some electronic device. They have a huge offer. Website…read moreis well-arranged. It´s usually very easy to find whatever you need. And than just buy it and pick it up or let them send it to you. I usually pick it up at Holešovice where is the HQ. Also they are usually the cheapest or among cheapest and also I know that I wont get any imitation of the product I want. You know, it happens sometimes with some e-shops. HQ in Holešovice is pretty huge and they have a lot of counters so it doesn´t take a lot of time to get whatever you bought. They actually have a very good system of delivery. First you go to automat where you confirm your purchase and than you already go to pick up your stuff. You can check their offer on the way to counters or play some game (there are free xboxes and other gaming consoles with games) or just have a coffee in local cafe. I never wait more than a 5-10 minutes. The only exception is Christmas but that´s understandable. I don´t have any experiences with complaints and how they solve it. So far everything worked just fine so I can´t review that part of their business but what I heard it´s usually ok.

From the owner: www.plaza24.cz nabízí v prodejně a v internetovém obchodě (e-shopu) široký sortiment počítačů a…read morenotebooků, elektroniky, telekomunikační techniky včetně příslušenství, dětské zboží, zboží pro sport a také pro zahradu a dům.

I went to the store to purchase tourist sim card. Staff spoke immaculate English. While they won't…read moreoffer additional info up front, they answer any questions that you raised. When I went back on another day to check if my registration went through to receive the bonus data, the staff helped me add extra data to the account for free because of an ongoing promotion. So I ended up receiving 20GB of data instead of the 15GB that was advertised. Definitely got the bang for my buck.

Very friendly staff and was very helpful worth going to the center of Prague for this locationread more

Always helpful. Many staff speak excellent English. I have come here for years related to my…read morepre-paid Twist phone that I use when I'm in Czech Republic.

Not the best experience in this store. I don't recommend using their service in Prague due to…read morelimited availability with phones in the US.

DO NOT USE!!! This company is a HUGE SCAM!! DO NOT sign up for a TRIAL! I signed up for a 1 day…read moretrial and tried canceling literally 5 mins after seeing this would NOT work for me. I contacted CS within minutes to have them NOT ONLY cancel the trial but ALSO any upcoming things they may have connected to my card. NO REPLY then 24 hours later i get charged for an ADDITIONAL $70 for a MONTH! They put me on a subscription i NEVER agreed to and now REFUSE to give me a refund.

Avoid this company!! They are cheaters ignoring the country law where they do business. I…read morepurchased by mistake their service in Italy. I asked for a reimbursement according to the consumers protection law what they refused to do.

Hello, I had a very…read morebad experience with the service agency.The technicians are not matured enough and they will start learning the things with the customer's mobiles that they receive for servicing. They will create new problems and they will force the customers to get them repaired and the repair costs would be more than what they say when you deposit your mobile for inspection. A BIG NO to this mobile service agency.