We were quoted £3750 to have drawers, doors & worktops replaced in our two bed semi detached…read morebungalow. There was never any question to quibble over the price because the franchise owner Ian Wyper promised with great enthusiasm & sincerity, a complete professional & skilful makeover with quality merchandise including mechanisms such as self closing fittings. In addition, all preparations would be carried out in advance away from our property; waste would be taken away & everything left clean & tidy. However, his expectation of a 30% deposit we did find exorbitant, so he agreed to settle on 20%. The contract states that the time of completion is between 6 & 8 weeks. Within this timeframe we had not heard anything from the company so we contacted Ian by e-mail requesting a starting date; we were given a vague time commencing 3 weeks hence. Nothing materialised so another email was forwarded with a request of a definite date, or our deposit returned. Within hours he was on the doorstep; a date was given for week 13. Week 13- Day 1: It transpired immediately that the promised self closing devices were not on the order sheet & would 'cost extra'. Excessive wrenching & hammering to prise the worktop apart from the base resulted in a leakage to the pipe work. A cupboard door was fitted with the opening the wrong way round which resulted in wastage; it was necessary to order a new door. Day 2: Three end panels were all wasted & had to be re-ordered; one panel was fitted scratched & their joiner used screws unsuitable in length which penetrated through each panel breaking the outer surface. For whatever reason the worktop didn't arrive from the factory on time, so the men decided to abort their working day early & collect it themselves the next day. To do this they would need room in their van. Without permission they decided to dump rubble and waste (From jobs elsewhere) on our drive before disappearing out of sight. Day 3: The worktop was cut on the drive; in fact much of the preparation work on day I & 2 was also carried out on our premises contrary to Ian's promise to the contrary. Because a bag to collect sawdust was not used on the power tool when cutting the worktop, fine sawdust was left covering our drive & was also deposited on the pathway & flower border of our neighbours' property. Week 15: The end panels were fitted. The door panel arrived damaged & had to be re-ordered. We had to specifically request that hairline gaps in the joins of the worktop fitted two weeks ago be filled; the filler is white & does not colour co-ordinate. The result looks what it is - a messy job! Week 17: Four weeks after the kitchen was installed a 12 inch of piece of plinth fell off. Examination revealed it was only glued to its corresponding piece of plinth instead of being secured to the wall with screws. Would we recommend Doors & Drawers? Please make up your own mind; our experience may not be yours. Tip: If you decide to hire this company make sure to get a starting date at the time of paying your deposit. We waited so long for Ian's decision making that we were unable to book a summer holiday. Deposit paid: 24th June - Completion: 23rd October - Over 17 weeks! The most disappointing aspect is that there was never anyone available to quality control procedures during or after completion; we expected Ian to fulfil this role; to have been visible & commutative, but in spite of extensive promises of such, both verbally & in writing on his web-site, this did not happen. From reading order date labels on the merchandise, Ian ordered commodities only shortly before commencement of work, which resulted in delays & inconvenience. Out of courtesy we first sent Ian this review via e-mail with a polite message asking him to respond if he believes any of the content to be untrue or exaggerated; he did not reply.

We decided to have a kitchen makeover and contacted doors and draws after a recommendation, mr Ian…read moreWyper visited us and gave a very competitive quote, he explained everything in detail and answered any questions that we had , the wheels were soon in motion and a very pleasant workman came and done an excellent job, they cleaned up very well after the day's work , we are so very pleased with the work carried out, our kitchen looks wonderful , thank you doors and draws.

Inspired by PKD paid great attention to detail when planning my new kitchen. All was installed and…read morefinished to a high standard and nothing was too much trouble. The units were of very good quality with same finish inside, the appliances accurately installed and the new layout works very well. We now have a sleek, smart new kitchen; well functioning, clean and bright.Shelley was also happy to advise me on paint colours etc to complement our new look . One of the best suggestions was for my corner base unit- for best use of space and arthritic knees, a set of special swivelling shelves, which you can pull out the whole way to reach the tins etc right at the back-BRILLIANT! Our grateful thanks for a superb job. The Holt Family.

Very pleased with the service but absolutely delighted with the quality and finish of the cabinets…read more they're superb, as good as anything I've seen. Having got three other quotes this one was the easily the best value of them all when everything was taken into consideration and the no-nonsense service was much appreciated. In terms of the design, where I knew just what I wanted and they gave me it, even when it was slightly different from normal/usual. For example I didn't want them to source the handles, I wanted to do that myself. I didn't want drill holes in the cabinets, so they left them out. Where I wanted to design the fireplace mantle-piece myself, they were happy to do that from my photo & drawings. However they were always happy to give advice if I needed it, like what paint finish worked best and why and how best to plan certain areas of the layout. Would recommend these guys in a heart-beat.

I have to say I am very impressed with this company, The delivery was very efficient, the products…read moreare very good quality, we purchased chrome plated copper pipes, chrome plated compression joints. TVR valves also chrome plated, all at very low prices but the real surprise were the taps....in most well known DIY stores and plumbing stores the bath filler ranged from £129 up to £189.00 the basin tap ranged from £79.00 up to £109.00 I had both taps for £57.00 what a bargain please do look this company up.

had some furniture from durham pine in coventry (now called livingwoods) about 2 years ago…read morecalled the wolsingham range, the furniture has proved to be of excellent quality, the delivery was made well within the time quoted, & the salesperson (paul) was extremely helpful, knowledgable & polite highly recommend

The store is very large but sell everything you require to decorate any room in your house and…read moregarden. As previously said the staff are very good but sometimes lack the knowledge required on certain items due to the vast size and product base of the store. They offer a wide range of paints, wallpaper and the usual items you expect to see in a diy store. It is situated on the alvis retail park which is relatively easy to get to.

As always the diy store is the same as the other b&q stores across the country…read more Giving the same offerings for anything diy related. Great prices and ranges of goods from paint,wallpaper, bathrooms, carpet , insulation etc etc. Keep your eyes peeled for really really good offers which are literally at the door when you walk in. You cant find these in the store anywhere else, just be the entrance door. So double check before you go through the stupid metal opening gates, they wont let you back through. So you will end up walking back out and in again to get your bargain

I really do like Homebase, although have had to mark them down slightly due to the overpricing i…read morefeel goes on sometimes, there are vcertain things that are a great price but then others that are ridiculously over priced. I recently got loads of bargains though as they had one of their 10 percent days and i got some slate tiles for the floor in my kitchen and some mosiaic tiles for the walls not only that were already discounted but then had an extra 10 percent off, which was great. They also do a nice range of planting and garden materials such as cobbles and chip bark etc and they sell this at three bags for a tenner which is great value. The staff always seem efficient and helpful and i have never had a problem with them. Since this store is based on a big retail park as you can imagine the parking is good, and there is plenty of room and also there are mother and child spaces as well as disabled parking. The store also has an upstairs area now which has bathrooms etc and is really nicely layed our apart from if you have a buggy.. or a wheelchair. good store which can cater for all your household needs whether it be paint, flooring, garden, homeware, furniture etc etc they have a good range of products.

I have been looking for some quality hardware for our garden gates. After hunting through the usual…read morehigh street DIY stores we found CAI on the industrial estate. Expect a traditional trade counter with knowledgeable and helpful staff, a vast variety of Ironmongery in stock and the ability to browse catalogs for the perfect hardware.

Oh wilkos where have you gone, shoped here regularly but its been refurbed a while ago and lost a…read morelot of its ranges. It used to be like an Aladdins Cave but its a shadow of its former glory and so not worth the walk as its not that cheap anymore.......sad so very sad.....waaahhhh

As Wilkinsons stores go this has to be one of the better ones. It was a purpose built building and…read moreis therefore properly and efficiently laid out, the right size and well maintained. They have good stock levels at this store and plenty of good, cheap products. This store is very popular and you will have to queue at the checkouts. The staff are friendly although not that efficient and you can wait a decade for anyone to do a refund for you. All in all though if you are a fan of Wilkinsons then this is a store for you.