On February 25th, their first available appointment was May 7th…read more I waited two and a half months to get in (10 long weeks of waiting with terrible pain) I have severe corpal tunnel syndrome needing surgery on both hands. The neurologist said I was one of the worst cases he had seen in a very long time. I had marked my calendar for a 2pm appt. NBO, actually scheduled me for 1:30 and I did not catch the error. I arrived at 2:10pm. Yes, late due to things out of my control. After waiting at the check in window for 5 minutes with neither receptionist acknowledging my presence, the receptionist informed me that my appt had been canceled and I owed a $50 no show fee and would need to reschedule. I explained that I had 2pm on my calendar and yes I was 10 minutes late but had waited over 2 months to get in. With zero expression or concern for my condition, she repeated: you'll need to reschedule. I respectfully stated I would need to find a surgeon in San Antonio.(we are moving soon) She gave me an I don't care look, shrugging a shoulder, closed the window like she was glad and resumed her work on her computer. There was only one patient in the waiting room. When I used to take my mom there, the wait to see the doctor was always at least an hour and the waiting room was typically full. Perhaps that's improved but today made me feel as if the patients are just numbers to them and they don't care to have new patients needing surgery ASAP. Now I have to start over as the nerves in my hands continue to disintegrate and muscles atrophy ( per the neurologist) and functionality diminishes. I hope others have a better experience. It was a very cold experience for me and rare for me to write a negative review.

Moving to TX required myself finding a new hip doctor. At 43, I've had both hips replaced already,…read moreand one is needing a revision. After reaching out for recommendations in a local FB group, Dr. Tubb came highly recommended. I was pleased as to how quickly they were able to get me in as well. After meeting Dr. Tubb, I was confident he was the right choice. After a couple of tests (to rule out any potential causes for my continued pain, to avoid a revision). Unfortunately, a revision it is Everyone at the office has been very kind. Even tho I am nervous as all get out about surgery again, I am confident that Dr. Tubb will be able to do my revision with no issues. Definitely recommend Dr. Tubbs for hip issues!

Excellent and professional staff from the front to the back office!…read moreVery good location! We come from Canyon Lake so the travel time is so much easier. I just love my doctor-Dr V will go the distance to diagnose one's pain and prescribe appropriate treatment. I had hoped to find a pain doctor that would do just this, but after three other pain doctors, I found Dr V. I've been very happy with his treatments! He and his new PA display very good and caring "bedside manners". This is a trait my husband and I look for in our medical care. Here's to a happy and pain free new year.

Dr. Jimenez performed a right hip replacement last April that went flawlessly! I have no more…read morepain! He's a smart, caring, thorough physician and surgeon! Highly recommend!

Don't go to this doctor if you expect to meet him or actually speak to him on your first visit. I…read morewill not go back.

Dr. Crum is very professional and a great surgeon. His office staff is very nice and helpful…read more Cannot say enough good things about the quality of care I received from Dr. Crum and his staff.

Awful staff. They don't know what they are talking about and try to tell you you're wrong about…read moreeverything. I tried to make an appointment, spent 10 minutes on hold with one lady before I was unknowingly transferred to another lady where I spent another 10 minutes on hold just for them to give me the hardest time and hang up on me before I could even get an appointment. They tried telling me my PRIMARY insurance is only my secondary, which it is not, and has never been. I've used the same insurance for two years. I will happily drive an hour to NOT have to come to this horrible office, and I suggest you don't even waste your time trying to call. I tried to go into the office itself since I live two minutes away, and all of the doors were locked 20+ minutes before they were even supposed to close.

We love our primary care office. After almost a year, its just perfect . The staff and the doctors…read morereally try hard to make the PCP experience helpful and productive. They are qualified in many areas of medicine. The NB office is part of the larger Health Texas network in SA. Same day appointments are available for emergencies, a big deal maker for us. They have a call center that runs a back office for the staff and doctors for prescription refills, follow ups, and appointments, done with just a phone call! When nessesary accelerated specialist referrals are given also. And they know your insurance, and will work with them... so you can concentrate on your care. No worrying about follow ups, prescriptions, or the dreaded out-of-network billing nightmares. Its a very simple seamless managed Health care experience at its best, right here in NB! 5 stars! Pilloffs

I commend Carlos today for his expert care in drawing blood for testing. He made the process less…read morestressful. ive always been terrified with this process but it went smoothl.

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was a patient there with Dr Alissa. But when Dr Salinas took over I had 1 appt and it was fine…read more Then when I needed refills of my meds I could not get ahold of anyone for weeks, literally. I ended up going into a flare as the never got my meds called in for over a month! It was an awful experience and they never could find labwork so I have to repeat that then couldn't find the meds I was on! Bottom line, I won't go back and am warning those who are thinking of going here. I have been told that many patients who go there have the same issue of no one answering the phone and when leaving a message no one ever calls back, which is what happened to me..​

Beautiful new, clean, friendly, and professional office. Seeing Dr. Maria Salinas, Rheumatologist…read more She was very prompt and wonderful to work with. The front office staff are terrific to deal with. Additionally, I have called the office 3 or 4 times and each time was treated with respect and hung up feeling I was heard. Fantastic experience.

Have seen Daniel Cruz, Podiatrist, twice now. Each time he couldn't access previous x-rays whether…read moreit was from the ARA system or when handed a disc with the images. The second visit was for a broken bone in the foot as confirmed by Christus Med Clinic. Arrived at 9:40 for a 9:45 appointment. Was told that I might need to go get another x-ray, "down stairs" and was promised a walking shoe along with help to fit into my boot. Had to retrieve the boot from the car while managing crutches and was then told that I would have to wait to see if they could work me back in, although I had been there and in a patient office for an hour. At 11:45, I got my cd and referral back and left. No shoe, no fitting for the boot, and no further information to treat a broken bone. I was told by the Christus group that I would need surgery, won't consider Dr. Cruz since he can't even get into systems for x-rays or get my foot fitted into the proper medical item.

I have been go to Dr. Alissa for years. Him and his team have always been wonderful! They listen…read moreand understand when I have questions or concerns about my health and have always been supportive and helpful. While there are offices closer to me, Dr. Alissa's office is 100% worth the drive and I recommend his office for anyone needing a rheumatologist!

I've been seeing Dr. Alissa for 13 years now. At first I didn't care for his bedside manner, but…read moreeventually adapted to it. About 6 years ago, I had a painful hip injury (I have Psoriatic RA). While I had received several steroid injections for previous injuries from him, this injury was bad. When I called his office, I requested an appointment ASAP for an injection. That same day, Dr Alissa called me personally, to schedule an after-hours injection. I was shocked that a doctor had personally called me and that he went out of his away to accommodate me. After his practice grew, he began to use P.A.'s, which I didn't mind as I found them very helpful. If I am having an issues, Dr. Alissa will talk to me. One of the PA's actually recommended a change in my medication that was very helpful. They are always very thorough and listen well. Occasionally, Dr Alisa will pop in just to say hello and to see that I have what need. Nurse Deborah is a doll and very personable. While the office staff is not the friendliest, they do their jobs well. Once, years ago, the staff had overlooked me as I sat in the waiting room. When I finally asked if I had been overlooked, they apologized profusely, especially Nurse Deborah. I appreciated the fact that they were accountable for their mistake and I feel that mistakes happen occassionally. However, they treated me royally for the rest of the year! Also, if you run out of medication absentmindedly, you should call the doctor's office and they will work with you to get your prescription filled. The staff denies filling the prescription from your pharmacy, if you have not been for your regular check-up. My pharmacy usually calls the office for a refill, but I usually follow up with the office to address the hold up.