After all the time and money there is no change in my teeth. I asked if there would be more and…read morethey said they did not know after treatment I said I wasn't happy with my smile and they started I would need to pay more then they stopped responding to my called when I asked for a supervisor

This experience has been the worst experience we have ever had with Orthodontist offices. This is…read morethe 2nd time my son has had braces.. the first company was in another state (put braces on several of our other children) and they were amazing. We are on round 2 of braces and our final leg whoo hoo!! When we first arrived we loved the office staff and the Dr. What a joy it was but over the past year it has turned into the most embarrassing and frustrating event. Aug 9, 2022 I payed half of the braces up front in the amount of $1,771.50. saying his father would pay the other half over payments: left contact information and all was agreed: I was told they would reach out to him setting everything up. (and YES dad has no issues with paying) Here is where the mess up started: Fishbein accidentally entered in the system that his dad would pay the rest of the bill up front. My second visit and everyone for the last year has been an issue which every time they say they have cleared up.....Let's get to why I am finally writing a review: Today, my son went to his appointment and when we checked out we were going to make another appointment but instead the receptionist decided infront of everyone in the room announce we can't make another appointment because of lack of payment on our account.....I was like I am confused so I called his dad he said he made $120.00 payment last thursday....so I am now so embarrassed because the lady now announced it to everyone that I have not payed and to find out this bill was payed last week I was confused. I asked how much was left on the bill? she said around 350.00 and he has a year left on his braces---I am in awe that this company has not privately dealt with this and in awe they received a payment last week with only 350.00 left on an over 10 months or more time frame he has on his braces. If I could do this over again I would NEVER come here again. I understand that mistakes are made but to continue to not fix them in a years time is crazy to me.....To not speak to a customer in private about billing issue is just unprofessional. To make matters worse the billing issue is not our fault.

I love this dentist I got my braces done here amazing work and I am omw right now, kamiya--read more

UPDATE: Sept. 7, 2021: Updating my rating to 5 stars. The previously mentioned billing issue has…read morebeen resolved. Ryan (may not have spelled it correctly?) looked into it and even called our insurance company to get to the bottom of it, and issued us a refund check for the difference within a week. Dr. Bennett and his staff still impress me with every visit. I see a different person (tech? assistant?) for my tightening each time I'm there, but they are always very nice and gentle with my mouth and always ask me if anything is poking me or needs adjusting before sending me on my way. Of course Dr. Bennett is the one who tells them what to do and checks me before and after, and asks if I'm satisfied with my progress so far. (I am!) My time waiting in the lobby is always less than 10 minutes, so whoever does the scheduling is fantastic at their job. ------------------------------------------------------

I love this place! Such amazingly sweet service and patience with my kiddos. Really thorough and…read morewilling to answer every question for moms and dads while keeping things light yet educational for kiddos. Doctor Mike is calm and soft spoken yet so unbelievably good at his profession. Never a wait, office is so kid friendly and my kids actually look forward to these visits. The office is so much fun- all the staff had festive shirts on and the decor is kid friendly and fun. The dental assistants have so much patience! My kids can talk! They were so patient to listen to all their stories and made them feel so comfortable. Thank you Sea Smiles!

Didn't even make it past the first phone call with these people. Maria was incredibly rude. She was…read morenot interested in making an appointment for my daughter. I've been told by local dental assistants that I didn't want to go here, but I wanted something a little closer to home since we live in OB. I guess we will be traveling to Daphne after all. Thanks Maria for making the decision easy!

They provide poor dental care and take no responsibility for their bad work. They actually blamed…read moreme for having dental problems! That's why I went there to get them fixed a they did poor work time after time. Beware! Don't go there! They bill you freely for crappy services!

I have been looking for a new dentist in the area for a while and came across orange beach family…read moredentistry. So, I decided to give them a call and the front desk was pleasant and helpful with getting me set up for a cleaning and getting my dental health back in order. I was booked in a timely manner and seen very quickly after my call. Once I made the appointment, I received texts and emails to confirm my appointment and also sending my paperwork paperless which was great to fill out which gave the option to put all my card information in so that it could be checked prior to me coming in. I promptly filled out the information and sent it back to the office and confirmed my appointment so there would be no issues. On the day on my appointment I came in the office it is very nice and clean. Front desk staff was very very nice as well, and greeted me before the door was even closed. I then was called back very quickly and started my appointment. Everything went very smoothly from the xrays to the cleaning. Tina was my hygienist and made me very comfortable as I have a huge fear of all thing's dentist related. So much that she made sure I had warm water for my gums as they are sensitive to cold water. She made great small talk with me to take my mind off the things being done to put my mind at ease. When I saw Dr. Lauren Holloway she was just the most pleseant dentist I have ever had. She made me feel right at home and never uncomfortable. I can honestly say for once I am not dreading my next 6 month check up after this wonderful time I had. Thank you so much Dr. Holloway and all of her staff for making this such a pleasant experience for me.

Dr. Glass and his staff are professional and courteous. They make sure that my comfort and care…read moreare top priority. The front desk staff checks me in and greets me immediately upon my arrival. When I had braces, it was explained to me how to care for them and after they were taken off how to care for my retainer. With locations in several surrounding towns or cities it is convenient to make appointments that suite my needs. I highly recommend Glass Orthodontics.

I got braces (not from this company) and didn't wear my retainer like I should've. In 2020 I went…read morehere to see what could be done about the tiny space between my two front teeth. they made me a special retainer that would push my teeth together and it worked perfectly, I wore it for a few weeks then came back to get it replaced with a permanent retainer. Less than a week later the wire falls off while I'm chewing gum or sucking on a jolly rancher I don't remember exactly but I do know it was something minuscule. I don't go back but I continue to wear the retainer they made me and it works great for 4 years. 4 years later (last month to be exact) I go back because my retainer is no longer working as well as it used to. I thought they would make me a new one since the one I have is old and I was told by my regular dentist they needed to be replaced every 2 years or so. When I tell the girl how the permanent retainer fell off after barely a week she tells me "well you're not supposed to eat chew gum or hard candy" (that's not true but ok) and the other doctor (not glass) grabs my old worn out retainer, burns a pair of tweezers and quickly without much effort or thought molds new bridges on the retainer not on the same spot they were originally printed on. I wear the retainer for a week and as the days go by I feel my right tooth is now shifted at the bottom, making it seem like one tooth is slightly longer than the other. I go back and I tell the same first girl this and she looks at them and says "looks fine to me". I felt maybe it was in my head it's not noticeable oh well and she puts in the permanent retainer... after a week or so I can't help but notice that my smile IS VERY DIFFERENT and it wasn't until I showed pictures to my friends and family and they all agreed "no your teeth shifted" that I feel I was right to doubt their work. I immediately make an appointment. I just got back from said appointment. I walk in and Mr Glass himself is assisting me, I tell him that the other doctor made my retainer shift my tooth and I need the top of it to be pushed towards the center to even it out again. Mr Glenn Glass tells me "ok here what we're going to do super quick and easy fix, I'm going to SHAVE DOWN YOUR THE OTHER TOOTH to even it out" I tell him "no, I don't want my teeth shaved" he argues with me trying to convince me that's my best option and I tell him "sir your not going near my teeth with a drill, your partner made my perfectly shaped teeth crooked and now you want to "fix it" by shaving them down?" He gets offended and says "well fine, if that's what you want, I guess you must know how to do my job better than me" and I said "yeah..." cause i wasn't going to disagree but I was trying to hold back on losing my cool. He then tells me I need Invisalign (which happens to be the most expensive option funny enough). He janks out my retainer and shaves down the glue, pokes a hole in my gums with the drill and doesn't even remove all the glue. One of the assistants takes pictures of my teeth for 5 minutes while I try to hold in my tears. Then the insurance lady goes over the pricing and prints out pictures of my teeth, "you have a very beautiful smile" she said. I respond back "yeah I used to" I've been sitting in my car crying in pain physically and mentally trying to wrap my head around how a company who deals with children can be so lazy, neglectful and most of all Egotistical, not everyone but most of the people I dealt with made nothing but excuses for their mistakes and try to fix the problems THEY CREATED by making new ones. I'm not saying don't come here but before they mess up your teeth pls go get a second opinion, if i would've been the same insecure person I was months ago I would've let them shave down my teeth and caused a bigger problem. Speak up about your concerns and if they shut them down LEAVE!

My daughter loves her smile now thanks to these guys!! Awesome friendly staff! Highly recommend for…read morebraces!

SAO has handled our daughter's braces for about two years and I have never been happier with any…read moreservice, provided by any organization, ever. They are friendly, timely and they know how to work with very different situations to provide the very best result. Absolutely love them!!

Adrien did a fantastic job today at this location! Very thorough, prompt, and personable. The staff…read moreis fantastic.

Have absolutely nothing bad to say about Fishbein! I am always recommending them. Very nice,…read morepatient, always considerate. Love everyone who works here! The place is always clean and nice as well!