I hit a small deer and had it towed to Matt's as it was the closest shop. They charged me 300-some…read morebucks for an inspection, and said they would get back to me with an estimate for the necessary bodywork. Then, weeks passed - no communication. Eventually, they sent a notification that my car was ready to pick up, without communication in the meantime to update me on the state of my car. It felt like they strung me along just to make a buck off the initial inspection. When I had it towed to another mechanic for a second opinion, that mechanic didn't charge me a cent to let me know that my car was damaged beyond any reasonable repair. In my case, I felt they were dishonest with me about my car's condition in order to make a buck.

I brought my 2002 PT Cruiser in for a bad wheel bearing. Eli was the manager I worked with. He was…read morecourteous and explained everything to me. They did a free inspection and found a few issues I was already aware of and a few I was not. I appreciated both the honesty and thoroughness with which I was treated. There were a couple of hiccups but Eli worked those out. Chris the mechanic was a wonder and my car was even better than I expected. The price turned out to be lower than quoted! I have never had that happen before. It was a wonderful surprise. Overall I would recommend Matt's and will be returning in the future for more excellent work! Many thanks to Eli, Chris, and Xavier. You have one loyal fan for life now. Donna Peltier

Williams has worked on my car multiple times and I have had great experiences each time. They…read morequickly diagnosed the issues and fixed them within a day or two of receiving my car. They are reasonably priced as well! I called Monday to see if I could get my car in for a brake fluid line fix. They had the fix done by early afternoon on Tuesday.

Williams Towing towed my vehicle on 11/06/2023 and during the process did extensive damage to the…read morefront end under carriage. The damage[s] was made evident by a thorough inspection by a repair shop having a 10+ year maintenance record on my vehicle. Williams Towing as of 11/08/2023 would not provide insurance information because the estimated cost[s] of repairs was less than the company's deductible!! 81 year old retiree

Glen's tire was on the spot and coached me into a less expensive repair than I thought I was going…read moreto experience. I was in a pinch for time when traveling from Minneapolis to home in northern MN and they had me back on the road quickly! I would highly recommend this family business.

Had a tire blow out. Glen's tires provided incredible service. They had a new set installed and I…read morewas on my way. The service and front desk people were best ever. A shop that's been in business since the 50's means they do it right!

Pathetic and out to make a buck. I have worked with several shops in two, and twice, since my go-to…read more(Hy-Tech) has been booked out (probably because they treat their customers well), I've had to bring my car to Chapman's. Whereas Hy-Tech stands by their work (I've bought tires from them, one with a leak, which they replaced for free.), Chapman's trumps up charges, even when they provided no fruitful results. In Feb 2025, I called Hy-Tech with a P2647 code and faltering power on my Honda CRV 2009. Hy-Tech was busy, but gave some helpful suggestions to look into (VVT solenoid). When I brought the vehicle to Chapman's, they called after a few hours claiming that my issues were related to a recurring P0420 code (a recurring code on this vehicle) and tried to sell me the very expensive and relatively useless job of new catalytic converters. Tried to impress me with the diligence and extensive scanning with their diagnostics scanner, but failed to give any better suggestion than new cats, while even admitting that that was probably not the true problem and the small amount of oil burnt might likely foul the new cats anyway, rendering the whole fix useless. And they "were not able to replicate the faltering". Stupidly, I paid the $250 fee for failed diagnostics over the phone without asking for a price breakdown. When I picked up the vehicle after hours, the receipt showed $120 for Diagnostics, and $130 for the complete list of codes found (Air bag sensors, abnormal door lock voltages, etc.) MAYBE I would have wanted that information if I was driving a 2025 brand new vehicle, but not a 16 year old beater at 300,000 miles with an obvious and very specific issue. DON'T GO HERE. WASTE OF MONEY FOR INEXPERIENCED SERVICE THAT DOESN'T CARE FOR ITS CUSTOMERS.

Very friendly staff with great service. Great communication. They know their stuff and are totally…read morewilling to work with you in regards as to what and how to get you on your way to going back down the road.

Rented a car here while I was in town (I'm from out of state) and I had a great a experience! They…read morecurrently have two cars for rent, we rented their Mazda ($55 a day I believe, great deal). Unfortunately for us, the same day we took it out we got a small dint on the windshield from a pebble so I called them immediately to inform them of what happened and they were great about it! We went back to return a few days later and they decided not to charge us for it and took care of it themselves. Highly recommend if you're looking for a car rental in the area!

Wow! We had a car breakdown this past weekend, on a Thursday, and Nancy and Keith went above and…read morebeyond by "saving the day" and offering us a rental vehicle for the weekend! They were so friendly, helpful and kind. I can't say enough about their willingness to help us and we had a wonderful weekend with friends up north after all! Thank you Nancy and Keith. Stars of Pine city

Definitely the best place to bring your car in Mora, whether it's an oil change or a complex…read morerepair. Aaron, the owner is awesome and cares about his customers. I'm not good at keeping up with oil changes, but thanks to Aaron, I get a text every three months or so to remind me. They even go out of their way to pick up my car and drop it back off. I'm a single woman and I have been scammed by plenty of repair shops. Hohns has never tried to sell me parts I didn't need. Their prices are unbeatable. I have and will continue to recommend them to everyone.

Hit a skunk on the freeway...took no time at all to get the car looked at, parts ordered and…read moreinstalled...plus a front end alignment. Personal service all the way. I would highly recommend this place!

Slim is not a good mechanic he rips people off and does a horrible my Ford was smoking out of the…read moreengine he charged me.an arm and a leg for a coil pack and insisted to be rude GO TO KIETHS TOWING slims stinks.

Left the wheel nuts loose on my wife's car won't go back, had another shop tighten and check the…read moreothers,not good Dave

Absolutely ridiculous prices. My car was there 12 hours and they charged me $628 to get it back. It…read morewas a 9 mile tow. My receipt broke down into $125 for the hook up. Which is understandable. Then $182 for a 9 mile tow. That's $20 a mile. Plus $200 for after hours tow. Its a 24/7 business. How u gonna charge after hours? Especially when i didnt request the tow. And then $100 for a "gate fee" plus they charge $100 a day for storage. I called around everyone else would have charged me $350 with a $30 per day storage fee. What a joke. ​

Had a great experience with these guys. Well, they made a bad situation into a very tolerable one…read more They were fast, friendly, knowledgeable and very affordable! My boat trailer broke down, literally broke, while traveling on I35 on my way home from fishing up north. They got me off the interstate and then fixed my trailer right away. Above and beyond service! I would recommend Keiths towing and service to everyone. Wishing I lived closer, they would have a customer for life! Thank you Keith and your team!!