I have used Cellular Freedom for at least ten years, I'm not sure exactly how long. They have…read morealways been fabulous. If my phone has issues, I take it to them immediately, even though I have insurance. The insurance is for if they can't fix it, which only happened once. They are fast, fair and provide a loaner phone. .

My boyfriend had his screen repaired somewhere else and they had messed up. It did not work right…read moreyou would have to hold the screen down and tap the screen 34 times for it to recognize had it fixed today at cellular freedom repairs and he is very happy. It's like a brand new phone. It's an iPhone SE. We both have them love my iPhone SE. It's small and fits in pocket officially my new place if I have any electronics needing repair.

My iPad screen was repaired and waiting for me by the time we agreed on. They even charged less…read morethan expected!!! This is the place to go to reconstitute your devices from self-inflicted mishaps :-)

These guys are AWESOME! They fixed my iPhone 5s literally within 15 minutes! I will recommend…read moreanyone and everyone I see with a cracked screen to this business!!! Thank you guys so much for great customer service!

I took my phone in for a battery replacement. They replaced it, It worked fine for a few days and…read morethen the phone updated. The phone then recognized it was not an Apple battery, and refused to charge the new battery. I had to go to another store to buy an apple battery. When I attempted to get a refund, the employee called the owner, who refused to refund the entire amount - gave me about 1/3 of the price for the battery. They should have known that their battery would be incompatible with my phone.

From the owner: The Fix: Breathe New Life into Your Electronics at Concord Walmart…read moreConcord, tech troubles got you down? Don't let a cracked screen or dead battery disconnect you. The Fix, your one-stop tech shop at Walmart Concord (344 Loudon Rd), is here to help! Our tech wizards tackle any issue, from simple fixes to water damage, using the latest tools for fast, high-quality repairs. We prioritize getting you reconnected quickly, with upfront estimates and competitive rates. But The Fix offers more! Browse stylish phone cases, durable screen protectors, and the latest tech gadgets to keep your digital life thriving. We're your partner in a thriving digital life. Visit The Fix today or search "phone repair Concord" online. Let The Fix unleash your electronics' full potential!

Went here to day, to figure out why my phone wasn't holding a charge. They told me it was most…read morelikely clogged. They took my phone in the back and cleaned it out. Never tried to sell me a new battery$45.00. If I need a new battery I will go back.

If we could give -1 star we would! We were sent to this…read morestore by Verizon on Ft Eddie Rd in Concord because we were told they installed IPhone batteries and were an authorized IPhone service provider! NOT TRUE!!! They are NOT IPhone Batteries!! They are after market batteries. No where in there advertising or in the conversation prior to installation were we ever advised we were not getting an IPHONE BATTERY!! When we left, we asked for our receipt, and were told they keep it on file for us so if there is a problem, it is warranted and they will be able to pull out receipt and replace it. No where and at no time were we told that the old battery would be destroyed and at no time were we told there was no refund if it did not work!!! When we picked up the phone, we were advised it was fully charged and shouldn't need to be charged for 2-3 days!! It was as down to 36% in less than 10 hours! Next day went into store, went in, spoke to manager, who felt the need to cross his arms and be very difficult, like his employee that helped us the day before would "never" tell us that!! No refund! He could replace but would have to bring it back the next day!! We will NEVER GO TO THIS STORE AND NEVER RECOMMEND THIS STORE TO ANYONE! Customer service does not include speaking down to your client like we are idiots and "of course it's after market"!!

Great prompt service. Dropped my iPad with cracked screen off in the morning. All cleaned up and…read morefixed by mid afternoon Nice guys with follow up to make sure in happy. Will use again if/when I have to

I've replaced many an iPad screen at CPR over the years (formerly NH iPhone Repair)! Service is…read morealways fantastic. Today we needed to replace my son's beyond repair iPhone with something refurbished. Walt was amazing! We picked the phone, he transferred the data and fixed some settings on both of our phones that the carrier screwed up (I'm looking at you Xf.....). Very happy with the experience, I always recommend them.

I went online looking for someone who could replace the screen on my sons iPhone. After calling…read moreseveral companies I finally reached Tim. He agreed to match my lowest quote and he added a screen saver. His repair desk is out in the open so you can sit an watch him do the repairs. I didn't realize how much work was involved in changing out the screen on a 6S. He fixed the phone while we waited. The phone works great and I will use him for future repairs.

From the owner: Computer & Cell Phone Repairs, Samsung and other Android Phone Repairs, Apple Product Repairs,…read moreipads ipods iphone's

SCAM SCAM SCAM. Absolutely horrible customer service and this business just steals your money. I…read morepurchased an item from them on Facebook for over $200 and was promised an invoice, tracking info, and obviously the package but NONE WAS RECEIVED. I've been in message contact with them and when I would call, they would answer but hang up when they found out who I was. The imbecile running this company Kyle David is a joke and pathetic. Don't waste your time or money on them. You'll regret it. Messages are attached of his incompetence and showing that he refuses to answer me now.

We came into the store looking for a camera replacement, everything else was fine on the phone as…read morewell. As he was replacing the camera he broke the screen and then charged us for the price of the screen as well. And now a month after the exchange the camera makes a noise showing that the part he used to replace it was faulty. I wouldn't recommend this service due to making me pay for the parts he was neglectful to take care of.

Had to stop make some copies. They greet Jewish walk through the door. I needed some help always…read moreask for help you get me in and out quicker. It's really nice woman told me she can handle anything. I needed The Best.

8/1/2025 bought a Brothers printer (for $149) and had help from salesperson. He never told me it…read moredidn't come with ink. I hadn't used it for 35 days so they wouldn't back it up (9/6/2025) the store Manager said I had to call Brothers and gave me a number to call. WELL, it was the number of a scammer pretending to be from Brothers and got into my computer telling me it was necessary to connect to the printer and diagnosting the issue (didn't know it was the lack of ink issue) Nightmare. This person redirected me to supposedly someone from FCC to report that this scam artist detected fraud. I called that number and he asked for my social security number to post a fraud claim and if I didn't I could go to jail. I hung up but this process took an hour and a half. Finally reached Brothers on my own and had to order ink for $80!!!! Never again will I step inside a Staples

They are closed for good... I went to "computer repair today" down the street... They are awesome,…read moresuper friendly, and answered all my questions!!!!

Oh boy, where do I begin...I bring my phone to the shop because it won't turn on. I speak to the…read moreowner, who seems to be an aggressive black coffee and Copenhagen enthusiast. For the story sake let's call him Mr. Dip for short. I come back a little later and Mr. Dip tells me it is NOT the screen and it must be something else. Charges me $35 just to look at it. But it's cool, I get it, a new small business with shit service still needs to make a buck I guess. At lease Mr. Dip was polite. Mr. Dips unwavering knowledge of phones led me to skip work the next day to drive to Manchester to the Apple Store. The heavily bearded Apple Tech had a strong yet balanced aroma of espresso and designer cologne. He said it was the screen and gave me my phone back in 20 minutes. Then he invited me to his sisters wedding. The bearded Apple Tech hipster said Mr. Dip at Pc wizard probably just didn't hard reset the phone which just results in the phone to seemingly not turn on. He even explains that it can be deceptive but anyone in the industry should know. (The power button alone won't do it). I go back to tell Mr. Dip about the misdiagnosis and what the apple tech said about the hard reset. I even show him a receipt of the services done to the phone and then *i swear to god* tells me he's been doing this longer than anyone at the Apple Store (yet couldn't fix my phone) and tried giving me some bullshit about how motherboards work. After trying to belittle me with a half assed and ridiculously simplified examples of basic electronics he follows up his schoolgirl rant by asking me "what the fuck do you want me to say?" and somehow thinks I called his wife (and co-owner I presume) incompetent and gets even more aggressive tho I never said anything remotely close to that. Mr. Dip then tells me his wife who actually did the work doesn't even want to talk to me the with the same tone a fed up housewife sends her 8 year old to her room for stealing cookies. Mr. Dip reluctantly gave me my $40 back. Go literally anywhere else.

I have used Dave for my computer needs over the years. He was able to help me with one of my issues…read morewhen there seemed to not be anyone able to diagnose my issue. Dave is so knowledgeable and professional. I would highly recommend his services to anyone! Tina P