Nothing but trouble with this office from day one. They do not return calls, most of the time…read moreduring working hours the answering machine picks up and you have to leave a message, which may or may not be returned. They do not communicate with each other, we had two different responses regarding a refund due from an out of state State Farm agency we switched from. Helen, who is supposed to be the office manager, exclaimed that I should be so happy to be getting a refund back of $90 when in fact the refund was over $200. Not to mention, it was me having to continually chase them for it and waste my time during the day to make sure they were filing everything like they were supposed to. The latest is a lost email with a uninsured motorist form in it, sow e WALKED the form in personally. That was weeks and weeks ago, only to get a letter in the mail that it was never filed so my premium is going up. When I called the office, I was told the person who I gave the form to is no longer there. UMMMM ok, so did you just throw away everything on his desk? I was transferred by Helen (the office manager) to a BRAND NEW employee there, instead of the owners as I requested, and I had to listen to her resume of accomplishments before I could even get her to go look for the form. I am awaiting a call form the owners, but I have no confidence this will happen. Off to call another agency. Stay away form here, unless you like to be the one keeping track of everything and doing most of the leg work. 06/28/2019 update NO OWNER PHONE CALL TO DATE

Nothing but a Positive experience at Jo-z's office! I was able to get a good understanding of my…read morecoverage as well as coverage I didn't have. I think its pretty sad to see such negative reviews for such real, genuine people. Thank you for your help guys, forever a customer!

November 2021 called to ask about insurance rates on new vehicle I was considering. I was told they…read morewould call me back. As indicated in other complaints this agency does not return phone calls. Jan. 23, 2022 called for information regarding an issue with my home insurance. Again was told I would be called and was not.

I had a great experience today with Helen! She is…read morepersonable, helpful and an absolute pleasure to work with.

Scott & Joshua have been for many years provided excellent timely service…read more They always take or return my calls promptly and have always looked out for my best interests in providing insurance products in a friendly efficient manner. Good job guys...

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been helping people with their insurance needs in Spring Hill for over 35 years. That is what I do best.

Chaz was very pleasant to work with. He did a thorough job and saved me quit a bit of money as well!read more

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: FL-W409639

As his wife, I am biased however, there is truly no other agent in Hernando County more honest,…read morehelpful, and loyal! Jason goes above and beyond to help his customers find the best rate and his entire office staff is equally as hard-working. Jason has been serving Hernando county for the 20 years. The pages of committed current customer reviews speak strongly of his reputation and integrity. Call the office today for a rate comparison and see how we can help you! I am thankful that I am in good hands.

Allstate raised my policy rates for no reason stating everyone got a raise. Went to Progressive…read moresame policy and coverage but saved $ 600,00 for six months that is 1200.00 per year

I needed a house and Roof inspected quickly and I was pleasantly Greated by Tim Rose. He did a…read morethorough inspection and found some problems with the shingles on the roof that others didn't see. He also provided me with a detailed report and lost of photos for my insurance company.The average wait time was only1 day. His pricing was more than fair. Sincerely, Gary Mau Spring hill Florida

From the owner: We understand time of the essence, and our 4 point and wind mitigation inspections provide reports…read morethe same day with an availability of 7 days.

Absolutely stay away from this man. He had his associate call me and posed to be from my mortgage…read morecompany. I was told there were matters to discuss regarding my new home loan. I of course accepted the meeting and here enters Joe... an arrogant, rude, and manipulative salesman. Just another solicitor taking advantage of new home buyers and the elderly from what i can see.

From the owner: The Catran Agency is not a one-and-done. They will always be there for you regardless if it is…read morebusiness-related or personal matters. If they can advise on it even from personal experiences they will. Other agents take applications and await approval. The Catran Agency works with the state-appointed Underwriters Office and facilitates your coverage approval in most cases immediately.

Damage to my roof during Milton has been won by our attorney but the contractor has refused to do…read moreany work until I pay thousands more which I had no knowledge; in the mean time I am living in mold making me sick; the agent has not offered any help (I am an old widow); I think everyone is just hoping I will die and go away; BEWARE

From the owner: From Auto and Homeowners to Life Insurance and Financial Services, we handle it all! Servicing the…read moreNature Coast area since 1999, this family owned and operated agency guarantees superior customer service and personal attention to detail.