Angela Polsinelli Italflorist professional performed exceeding all my expectations when we did two florist orders over the phone on the date before Valentine's Day Feb. 13, 2026. She was kind, professionally mature and expert, serene, 1000% accurate, and asked all the right questions such that I really enjoyed ordering flowers for two sets of loved ones for Valentine's Day. I commend without reservation Angela Polsinelli and recommend she be considered for promotion to a managerial professional position where she'll lead her sales professionals team or any team to exceed expectations of customers and give high quality, enjoyable experiences due to her "client care" leadership! :) Anne-Marie Brinsmead (Ph.D. Princeton University) Senior Executive Administrator, at an Ontario University. read more

I always experienced an amazing service with Italflorist and from Italflorist employees. they always go beyond my expectations all the times. for woman's day I had to change delivery address at the last minute and they did put all the effort to change it. ultimately the delivery was right on time and the recipient was mesmerized by the quality and the artistic composition. the bouquet of Mimosa was generous in quantity. in addition, mimosa it's a product that we give to women on woman's day. very difficult to find it here in Toronto. Italflorist is able to get it fresh every year for March 8. (women's day). they have excellent taste for flowers compositions. I strongly recommend to anyone to try and use Italflorist for any occasion. I trust they will not get disappointed. read more

I live in Brantford now, but had a death in Toronto. It is a true testament to ital florist that they are still a name I can remember after all of these years (and I'm talking 20 years). I wanted a florist I could trust seeing that I'm so far away and they delivered! Literally and figuratively! I love their new system (new to me 20 years later) which keeps me updated on my order and when it's delivered. I advised in the notes that the service begins at 2 PM and while their website cautions that there is no guarantee that they can make the deliveries for the specified time, they certainly managed to get it there for me within 30 minutes of that which I am grateful for. Thank you to your team for continuing to prove you are trustworthy and personable. read more

Now that the holidays are over, I thought that I would write a couple of reviews based on my holiday experiences. I have been buying flowers from Ital Florist for over 10 years. The 2 arrangements that we got were spectacular. I smiled every time I looked at them over the holidays. In addition to all of the beautiful flowers they have, I have never seen such fresh and long lasting roses. In fact, I have had roses last more than 2 weeks. They continue to impress me with arrangements that we order. Most importantly it's their customer service that is exceptional. In the past couple of years we have had a couple of family funerals to plan and they made the entire process easier for us. I would highly recommend Ital florist! read more

I ordered an arrangement for my mother in laws funeral. I called prior just to confirm a few things and they were very helpful on the phone and ordering online was super easy. i received a call from them advising me that one type of flowers that was shown in the pic was not available and walked me through their suggestion which was really considerate and professional. When we got to the funeral home the flowers were breathtaking ! Everyone commented how gorgeous they were and i was surprised at just how large it was for the price! If I need any flower services in the future or if anyone I know needs a florist I will be recommending. Thank you so much for bringing beauty to an otherwise sad time for our family read more

everything from ordering on the website to receiving the order was perfect. all the family ordered thru Ital Florist for my Dad's funeral. the flowers where gorgeous, perfectly sized. the personalized banners were special. the casket flowers were incredible when the casket was in a horizontal position. my only criticism would be that when the coffin is turned vertical there is a back side to the flowers which was surprising ... expected them to be arranged all round as a centre piece ... would have made the whole thing OVER THE TOP. no matter I'm still a fan of Ital Florist and will continue to trust in them for price (value), size and quality of flowers. a very very big thank-you read more

Ital Florist came highly recommended through a friend, so my first time using them. From my initial call that was received by 'Mirella', to the final on-time delivery...they demonstrated 'Best in Class' Customer Service! Their online ordering system is easy to use, efficient with excellent pictures of their offerings....I ordered a Tribute Standing Spray which it presented itself better than expected... a beautiful elegant array of white flowers with green background accents perched on a standing easel....a most appropriate way to say farewell to my Mom that lived life to the fullest. Thank you Ital Florist for making this piece the center of attention. read more

This was my first time using Ital Florist and they did not disappoint. They have numerous selections of flower arrangements to choose from and their prices are very reasonable. The whole ordering experience; from choosing the flower arrangements, using their online ordering system, to the delivery of the flowers to the funeral home by the time I had requested in my "special delivery instructions", was smooth, simple and easy. I was impressed at how beautiful and full each flower arrangement looked. The selection of flowers were perfect and the arrangements looked fresh and colourful. I will definitely be using Ital Florist again. read more

First time ordering flowers from Ital florist and it was super easy ordering online. I order flowers online several times throughout the year. This was the first time the floral arrangement was impressive to the picture and description. Often times, I am embarrassed as the sender because the flowers look nothing like I ordered, are not fresh and/or very small. I was really very very happy with the arrangement I ordered for the money spent. I will be ordering from Ital Florist from now on when its in the GTA. ( which could deliver to Durham Region )Thank you to the florists and team for making the lovely arrangement. read more

I made an error in the order date. instead of sending flowers for a funeral the next day, I scheduled it a week later! I called and sent an email before they opened. I called back at opening. I was assured and told not to worry! They were just reading my note and would make the arrangement and have it delivered for 1pm. They delivered!The flowers were spectacular! Exactly what I had hoped for. Thank you to the team for giving us peace of mind and being supportive while making a beautiful arrangement. A trusted, respectable, dependable and thoughtful place of business and people. read more

Hello My purchase was a sympathy bouquet. Shopping though their website was easy-to-use. In the phone number field clearly stated who's # should go in there (recipient/sender).They also gave a variety of suggestions of what to write on the note card and I appreciate that. They have a huge, but not overwhelming selection to choose from and their prices are for everyone's budget. I also like that they deliver throughout the GTA. This is my first time ordering from this company and I will definitely use them again. As well as pass on as word of mouth.Thank you Ital Florist read more

I ordered on-line and received confirmation right away with all the details. My sister received the arrangement and LOVED the beautiful arrangement. She indicated the quality of the individual flowers and said the roses are the expensive kind really beautiful. She is turning 80 on June 30th. Your service, and selection available to choose from was great, the value was reasonable. I will continue to order from you. Thanks very much, appreciate your ability to make a difference and bring about smiles to those receiving your end product. Have a wonderful Canada Day. read more

I was extremely pleased with the ease of ordering on line. The selection was great. I was able to purchase exactly what I wanted and it was reasonably priced. It was necessary for me to contact the shop the next day to possibly make a change to the attached card. But my purchase was already out for delivery ( less than 24 hours - wow ). I spoke with a very pleasant employee to see if a change could be made and she apologized ( not necessary) as the change I would have perhaps wanted was initially my doing. I will definitely use Ital florists in the future.' read more

Not being accustomed to ordering flowers fir a funeral, I thought the recipient was to be a membervofvthecfamily that would be there setting up, so put down my nieces name. Only finding out later that no one by that name was listed as the deceased. No one called me to double check or inquire about the recipient, till I called to correct their error on the delivery date. Why didn't Ital call me? They dudnt have tge flowers i picked out on the website. So they did call to see if they could substitute other flowers. The bouquet they send was nice. Thank you! read more

I ordered birthday flowers for my sis in law. Firstly it was easy to browse the website and finish the transaction. I love that you have the option to choose the price range that suits you. Second, i loved the fact that when she received the flowers, they were exactly as shown especially the vase that I ordered! I've ordered from other places and it seems like the flowers are just tossed into a vase and not even the vase I ordered! She loved the flowers and I loved them. They were beautiful and delivered with care and in a timely fashion! read more

My wife and I were celebrating our 5 year wedding anniversary and what better way to show it than with a beautiful bouquet of flowers. I had scheduled it to arrive in the afternoon as we returned from a mini getaway and she was surprised by 2 beautiful bouquets (one from our child and one from myself) and she absolutely loved them!! I've been using Ital Florist recently after seeing the reliability and professionalism of the arrangements and the delivery they provide and I'll be contacting them again for many more occasions. Thank you :) read more

I was out of town when I learned of a family funeral I was going to be unable to attend. I ordered flowers a day and a half before the funeral and sent an email to customer service inquiring about delivery times as I was concerned they would be delivered late. Early the next morning, I received an email from customer service assuring me the flowers would be on time and on the day of the funeral I received a confirmation of delivery email. Thank you so much for the excellent service. It really eased my mind. read more

I had such a great experience with Ital Florist. I placed a last-minute order (the day before) for a sympathy arrangement, and they absolutely delivered. The flowers were beautiful--exactly what I was hoping for--and everything arrived right on time. The online ordering process was smooth and easy, even with the short notice. Really appreciated how stress-free they made the whole experience during an already difficult time. Very satisfied and will definitely continue to use them. Highly recommend! read more

I was kept informed of the status and progress of my order every step of the way. I contacted them by phone to make a small change and the phone was answered by a very pleasant, live person and they successfully completed my request. When I saw the flowers, I was impressed at how beautiful they looked, how full the arrangement was and thus it looked larger than I had expected. Thank you Ital Florist for making this a worry-free transaction by your wonderful service and amazing work. read more