I am a former insurance adjuster and know the process and know insurance policies and Ivy Adjustment is the only public adjusting firm I endorse. They know what to ask, they communicate, they are fair, honest, and they truly care about you as a customer. If customer service is your top priority and getting your claim paid fast and properly, go with Dan Pierson. read more

If I had to do the process over again, I would not have used them. I live two hours away from the property that was damaged and they did provide some conveniences like meeting with my insurance company to assess the damage but otherwise, they're terrible communicators. Throughout the process, there have been months where it's been radio silence and you wonder if they're even doing any work or if it would've been faster to do it yourself. My emails, texts and phone calls to one associate George went unanswered for weeks and I finally found the number of the owner, Dan, who at least did respond (slowly). I'm currently trying to work with Dan to figure out why my insurance company isn't reimbursing me the full amount I expected and I'm not getting any response from these jokesters. They take 27% of your money for crap service. Navigate through the process yourself and keep ALL of your money. Or find a better company. read more

THE ABSOLUTE WORST!!!!! Do not waste one moment of your time or money with them. They take forever and missed thousands of dollars for my claim! read more