1. Ivy Rehab Physical Therapy

    1. Ivy Rehab Physical Therapy

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    Kingston, NY

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    Ivy Rehab Physical Therapy

    3.9 (14 reviews)
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    Updated a few days ago

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    1 year ago

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    4 years ago

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    5 years ago

    Called me 20 minutes before and appt and told me that the therapist I was scheduled with could not help. would not book with them anymore

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    Ioia John V MD

    Ioia John V MD

    1.0(1 review)
    2.1 mi

    I received an EOB from CDPHP (not my insurance since 2006) on 4/9/11 in my former name (name not…read moreused since 2007) for date of service 11/12/10 (was not there). The EOB of course stated that I am not covered and would be responsible for payment to the provider Dr. John Ioia, Kingston Bone and Joint Center. I called Ioia's office on 4/11/11 to discuss this with them. I spoke to Sherry and she adamantly insisted I was there under workers comp, but since she had no comp info she had to bill insurance on record. Last time I was there was 10/2006. I tried to tell her that I did not have this insurance since 2006, that I have not worked since 2007, that my name changed in 2007, but it fell on deaf ears. Later that day I receive a bill from Ioia's office stating that since they had no comp info and that CDPHP denied me that I was responsible for this bill for $37. I again called Sherry to no avail. My husband called her also and she was nice to him and told him she inverted one number. I filed a complaint with the Ulster Co. Consumer Fraud Bureau. They wrote her. Sherry sent a response back to them. In her response she told them she inverted two numbers (that changed from what she told my husband). She stated she sent me a corrected statement with a zero balance (I never received this). I saw the copy she sent the bureau. She denied the workers comp statement, but on copy of my bill it states workers comp. She stated that I called my husband at work and he called her from work. In fact my husband was calling her from our kitchen and no where did he mention he was calling from work. This woman is a liar and trying to justify her actions. By her sending my info to an insurance company that I have not dealt with in 5 years she violated the Hipaa law. By her doing what she did she created a permanent medical record for me. It is documented at CDPHP that I allegedly had an office visit the Ioia. It is documented in Ioia's computers that I was there, had a charge with them and an adjusted charge. I created a record with the fraud bureau to straighten this mess out. Because of Sherry's errors I have this long paperwork trail.

    Ristic Sasha MD

    Ristic Sasha MD

    2.0(4 reviews)
    4.4 mi

    I have been using OADC for over a decade now and this recent incident is the absolute last straw. I…read moretruly believe these doctors are just to big of an association to give adequate care anymore to any patients. I made an appointment with Dr. Ristic because he treated my daughter for a hand injury and was good, so when my son injured his hand I thought "Hey get an appointment with Dr. Ristic". Little did I know that his office would just decide to cancel my son's appointment. He took the day off without pay and drove the one hour up to this appointment. When he got there he was told the appt was canceled because his cut was supposedly open. It was not and we got a confirmation text the night before for this appointment. We are obviously upset with the callousness of this office [1910 South Road, Poughkeepsie, NY]. I just called to complain and was told the appt was canceled because it was listed a "No fault" injury and Dr. Ristic doesn't do these cases. WTF???? My son injured his hand working with a metal piece from a car in OUR garage in OUR HOUSE! The ER saw him and charged my insurance for the visit with no issue. I needed his hand to be checked out to make sure the tendons were OK. Amari from OADC then said that no one is in his office right now to talk to - they are all gone. REALLY!!! So they just wanted to leave early on a Friday? Then DO NOT MAKE FRIDAY AFTERNOON APPOINTMENTS! Such horrible, unprofessional behavior. Do NOT use OADC on 1910 South Road for any injury ever.

    I was referred to Dr. Ristic by a few former patients. He is the best at what he does. Don't…read moreexpect anything but a straight forward thorough exam. Not chatty at all.

    Ivy Rehab Physical Therapy - physicaltherapy - Updated July 2026

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