husband is currently receiving an Adderall prescription from this provider. I have attempted to…read moreinform the office that he is misusing the medication and combining it with alcohol, which has led to concerning behavioral and psychological changes. However, I was told they are unable to speak with me because he removed me from his emergency contact list. As a result, I am unable to communicate important information regarding his safety and medication use. It is deeply frustrating that spouses have no ability to convey critical concerns in situations like this. There should be stronger protocols that allow family members to share safety-related information, even if the provider is limited in what they can disclose in return.

I've been a patient of Dr.Kaur for the last 11 years. Shes wonderful and truly concerned about…read moreimproving her patients' well-being. At the same time, she is very professional and knowledgeable and I feel like I'm in extremely capable hands. Shes very personable and easy to talk to. I feel we have a great report. She has helped me overcome so much, and I feel like my life and mental peace are both in such a better place since I started seeing her. I was in a very bad way when I came to her. I'm glad I decided to wait that 6 months to get an appointment. She's a very busy Doctor and to me that's a good thing. Totally worth the wait.

A complete waste of time. I tried to ask the "therapist" for positive actions or signs to make…read moreprogress. She had none. She always wanted to talk about politics and how terrible Medicare is. Never any mention of my MDD. Also had one appointment with a "meds manager" there who talked to me for 20 minutes and pronounced that I was "hypersexualized." No offer of definition, symptoms or treatment. Then the appt. was over. She left the practice soon after, so no follow up. Don't go to this place: you're wasting time and money better used elsewhere.

I am a 911 survivor. I have 911 insurance. They refuse to charge my 911 insurance account that they…read morehave privacy charged the person who works for billing by the name of Roy is very racist. Approached my wife who had breast cancer surgery and foot surgery at 83 years old and my grandson at 13 years old and my disabled son. This is why you see the negative feedback in this facility and it should be closed down.Dr Lisa said to me and my wife in the office of everything would be handled. Absolutely nothing has been handled at all. We have went personally into the office to fix this matter. We have left messages and we have called and spoke to them personally and they refuse to give me back my $60 and charge my 911 insurance card for being a 911 survivor. This is what they do to people who survived 911. I had over 14 surgeries. The lady at the front office by the name of Lori she is brand new and has been treating my son. Very bad. My son has complained about her to his therapist, Rebecca Austin. Who said she will handle it then this situation happens. If you look at the ratings on Google this hundreds of people that don't know how to love on please put your ratings on this office. I now have a federal investigation being done with a confirmation number. 911 knows about this situation and they are waiting for them to send them a fax because the prior authorization is all they are waiting for them to send as they've been billed before 911 is shocked the way that they have treated me. On regular recording, which will go viral we have told them that they were recorded on a regular recording line at the front of the office on audio. The man came out out of that section and you can hear the door slam my wife feared for her life so did my grandson and my son.

Absolutely the worst mental health experience EVER!!!…read more I was on a road trip with my parents and brother and started experiencing anxiety issues. A virtual appointment scheduled but the time it took place was while I was in the car with my parents and brother so I couldnt talk loud and I was as calm as any person could be. I requested a medication I knew would help and the provider/ therapists didnt agree. I calmly voiced my opinion that I didnt agree with what she was offering and she began to talk to me rudely and making unprofessional remarks like "you can always go somewhere else" I remained calm and continued to disagree with her, apparently she couldnt take me (a Black Male) rejecting her professional opinion and not stooping to her level of unprofessionalism so she hung up. (Now that part pissed me off) Regardless I didnt raise my voice or anything to this woman and she hung up and she was the one being rude and unprofessional. I called back angrily (as anyone seeking help would if they were treated that way) I was told a Supervisor would call me back so I could make a formal complaint (never happened) but I did recieve a letter from them today saying they were terminating our patient/ provider relationship based on the behavior and profanity and threats made. But I didnt make any threats. Remember I'm in a car with 3 other people going down the road none of them heard threats or me even raise my voice until she hung up on me. To me this has racist vibes all over it, she needed an excuse for her actions and played the " he was an angry Black Man card" Regardless of her actions the staff should have had enough professionalism to reach back out to me to hear my complaint. They didnt and for a Business that claims they care about peoples Mental Health this is totally UNACCEPTABLE. That appointment that the provider hung up on me they charged me for that so I will be calling the BBB and whoever else to get my money back. In my opinion if you have any Mental Health needs DO NOT USE THIS PRACTICE THEY ARE COMPLETELY UNPROFESSIONAL.

I am so glad we found this doctor! He and his staff truly listen instead of just getting you in and…read moreout. When ever I have a question about medication or behavior, I just call. The office manager Josh is polite and professional. I don't know what we would have done without this office.

This has to be one of the worst run facilities I have ever used…read more Every year I run into the same song and dance. I call them for a prescription refill and they don't get back to me. I call them again days later and they blame me for not being compliant. I said I am compliant and just had a surplus of meds and it took a while to use them up. I told them it was there fault and to stop blaming me and i was HUNG UP ON. I didn't cuss or make any threats, but was HUNG UP ON. I called back to speak to the office manager and she supported the other lady. Unbelievable! Anyway, I am tired of being abused. I am moving on from here. I had been a patient for many many years. They are totally unprofessional and make every effort to gas light you.

I have never seen a medical office so dysfunctional. Absolutely absurd. As a new patient, I am…read moreflabbergasted. Absolutely sickened by the gross mistreatment and mismanagement of the patient scheduling. If you are on time, but they need something from you, (sign a hippa form and scan in your Id) you just "have to be rescheduled." I will get my money back for this appointment and promptly find a real medical professional. People work and don't have time for these shenanigans. It's their fault they can't move fast enough but I have to be rescheduled? Wow.

This man needs a psychiatrist of his own. Each visit he would ask me if I had sold my soul to the…read moredevil or had made a pact with him. Furthermore, he would ask me if I see things or prayed to the devil. He never put me on actual meds, he would put me on trail runs, then wonder why my body would become immune to the medicines after 3 months. After a year and a half with him, he says to me that I am beyond help and should seek help elsewhere because I had to change my medicines so much because he would never put me on an actual dosage. Do not ever send your child nor yourself to this man. He is an awful doctor.

Do not go to this woman. She doesn't care about her patients at all. She may be smart on paper but…read moreshe has the personality of a sheet of blank paper. She is only in the job for the money. She cut me off, cold turkey, from a medication that has left me with facial tics and speech tics. I wrote a letter to the AMA detailing my experience with her. They did nothing, but assured me that she was presented with the letter and had read it and that it would be added to her files with the AMA . If you see this woman and have problems with her, send them a letter, detailing your care. We could at least have her reprimanded or investigated or something. This woman is a horrible doctor and I consider her dangerous to her patients since I was left with weird tics from being cut off from psych meds.

Constantly runs behind schedule, very difficult to schedule appointments, cold and distant bedside…read moremanner. I saw her for 9 months with no results. Several of the medications she prescribed caused allergic reactions including facial swelling and stomach cramping, causing me to believe she's not adept at matching the correct medication and patient, most likely because the average appointment is 15 minutes or less. I had to wait over 4 months for the initial appointment and she required a $250 deposit when the appointment was booked. When the appointment day arrived we had an ice storm. I called the office and was told that if I didn't show up for my appointment they couldn't see me for another 3 months. When I last saw her I arrived 10 minutes early for my appointment. She was so far behind that I had to reschedule in order to pick the children up on time. When I requested another appointment the next available was 8 weeks out. For those brave enough to seek help, Dr McKinney is not available enough to play an active and compassionate role in improving her patients health.