i bought a car for my daughter from here and they had to put in a new alternator before we bought it. Couple weeeks after I bought it I have someone look under the car and EVERYTHING is rusted like EVERYTHINGG!! Absolutely crazy that they looked up the car and still allowed the purchase to be made knowing that everything is rusted and needs to be replace. read more

We thought we were getting a decent car for my son. Turns out, it s leaking oil and power wheel fluid. Has rotting parts that need replacing. It's ending up costing so much. We knew it was AS IS..... but we would appreciate stating the truth about what needs to be fixed. Very bummed read more

My son purchased a car from J&J in December. They went above and beyond what is expected of a dealership. They were honest and treated us very well. They were more concerned with making sure we had great customer service. They made everything right. They were so concerned about us as the customer. They treated us with integrity. I would recommend this dealership to anyone interested in purchasing a vehicle. read more

The sign In God we trust was what caught our eye at J & J. So when we took our new used car for an oil change & they said we needed brakes & a ball joint, i was pretty upset. I contacted them, fully expecting to hear them say it wasn't their problem. But instead they said they would make it right. AND THEY HAVE. I would definitely buy another car from them. This is the first used car place that i have dealt with that has this kind of integrity. read more

Avoid this seller and J&J Motor sales in Allendale MI . Seller "Ethan" has no integrity. Committed to sell me a Jeep. Told him I would pay for it and pick it up that day. He told me he had to wait 1 week for title to transfer from previous owner. He said no problem he would hold it with no deposit despite me volunteering to put one down. After repeated attempts to get a hold of him over the next week, I stopped at the dealership to see to see where we were at with the title. I asked for Ethan. While another employee was getting him I overheard his boss telling him "this is a chance to see how he would handle the pressure of a disgruntled customer" when we brake the terms of a sale. He said he had changed his mind and now would not sell it to me. I asked him "so you are saying you will not honor your word?" He said "that's correct I wont". Businesses like this are what is wrong with todays society. read more

Bought one of the most recommended car's to get mind you we took the car for a drive after this shop said they fixed the timing chain on it among other things point us when i was asked for cash i should have known this place was a sham mind you two days later the work was supposed to be done i was told ask no questions about the work done. I see why just as the warranty was done it blew the same chain that was supposed to be fixed the first time but,much worse it took out the engine so much for 6200.00$ down the drain i advise skip this so called shop. read more

DO NOT Purchase a vehicle from this place I bought a car not even three weeks ago and it's not drivable won't start I had to leave it on the side of the road i bought this car for 9,200$ I have 5 kids they told me bought as is ! read more

Let's not fool ourselves, this is a dealership that is priced to sell and they get used cars in bulk. You have to know what you're looking for as well as the risks of buying a used car. Don't expect perfection. That being said, I bought a Jeep Commander from them a few years ago and while test driving, there were a couple things wrong with it but I loved the car. I paid cash and they kept the car an extra day and fixed the complaints I brought up before I drove off with it. Used that car as a full time Uber XL driver for over a year. The ladies in the office were very pleasant and friendly. To this day I keep an eye on their stock to see if anything pops up that I like. I would do business here again. read more

Didn't purchase a vehicle but stopped in to see and test drive a vehicle. Was not greeted or asked if I was looking at cars but rudely addressed and told to move my current vehicle. Was told I was in the way of customers. Not good customer service, not friendly. read more

The vehicle that we purchased ended up needing a ton of repairs, even though the person that we worked with in the front office told us on multiple occasions that they have a full service shop, and that the vehicles they sell are thoroughly inspected before they're posted for sale. I'd definitely recommend having another mechanic look over anything that you may potentially be purchasing and not trust their "full service shop". read more

Bought a Ford Edge 14 days ago and were told there were no problems. Lies! They told us they fixed the few issues we found. Lies! We spent over $5000 on the vehicle. Another $1500 on most of the issues. They said they had fixed and then were told it would cost another $4500 to fix an issue we had asked them about, with the transfer case and they are saying not their problem. They sold us an all wheel drive vehicle with different tires which is illegal. Buyer BEWARE THEY ARE NOT GOOD OR RELIABLE!!! SAW US COMING AND TOOK ADVANTAGE OF US!!!!! read more

I boght a Van from them and they gave me the wrong Title. When I called them they did'nt have the correct one. 3weekes later no title and can,t even sale it. They said they would refund my money but only the price I paid ,not for the work I had to do. Teres, brakes, coil pack, front struts,ECT Do not buy from them. I'n turning it over to the State. read more

Horrible scammy people They sold me a Dodge Journey and less than a month the oil sensor needing replacing and they replaced it but it went bad again and they fixed it and said it was ok. Twice I had to take it in for a window switch that failed twice until I night the part and installed it and never had issues . Less than a year later the check engine went on and needed the oil pressure sensor housing unit and a bunch of other stuff replaced $2200 later 20 days later the catalytic converter needed replacing $1300 then 2 weeks later my accelerator was going car wound snake when we brakes and front engine was make a horrible noise I called them to complain and they said they would call em the next day to help me and never called . They sell bad cars and don't even do the recalls and don't tell customers about the recalls . They scam and take your money making you think their kind . Don't be fooled by them and don't trust the other good reviews they want your money and that's it . This place is bad bad news read more

Zero stars they sell lemons and do not stand behind their vehicles if something is wrong. Absolutely do not do business with them!

Not sure if we're talking about the same place. There are 2 (motor or auto). J & J Motor Sales in Allendale has hundreds of positive reviews with great experiences. Feel free to check out their google reviews. I will continue to purchase my vehicles there. read more

So I just bought a 2009 Ford F150 Truck from here. I had a price range and they had a truck that fit that. You know this place is a small little place. When I was there there were quite a few people looking for vehicles. No one came running out after me to ask me questions. That is okay, I kind of like it when they don't. I found the truck I wanted and had two legs so walked in and asked to test drive the truck. I was given the keys and actually told if the truck was low on gas that I could put $10 in and they would reimburse me cash for that. Cool so I did that. That gave me a chance to drive it and check it out. I noticed that it needed new tires and the air conditioning didn't work. They were willing to negotiate a bit on the price and offered to recharge the freon, if that was all that the truck needed to fix the air. Now mind you, I knew that I was not buying a newer vehicle. The truck was a 2009 and didn't really care about a little rust. The purchase was pretty straight forward. We went back in to fix the air and unfortunately, the problem was not the freon. However, Dave (I think that was his name) made sure the condenser was working and then asked me a few questions. He told me that the problem was the HVAC Blend Door Actuator. Yes, this 52 year old Grammy is pretty smart that I remembered that. ;-) Awesome Dave, at least I know what is wrong. He shows me what the part is called, what the price is and brings up a Youtube video so, I have an idea what it will take to fix it. Hey, you know some other place could have just said, oops the freon didn't do it and sent me on my way. Nope, not Dave....he suddenly grabbed the phone and like a Ninja....started by asking for that part from someone. Back and forth he exchanged information and then told the person on the other end to take that part and put it on the front counter. He told him that they would pay for it and a customer would pick it up shortly! ) That Dave, what a guy! I know I have the right part, I know the condenser actually works (saves me from guessing,) it didn't cost me anything, and I have an idea what it is going to take to fix it. Dave got off the phone and told me to head to a nearby Advanced Auto and grab my part. This place is busy and you can see are not making a huge profit off you. They figure you are an adult and do not need your hand-held. However, while we worked on the purchase part....everyone was friendly enough. I got the oil changed and of course, put the new tires on. Guess what? Just drove that truck to Chicago and back with no issues. Seems like a solid truck. By the way...you buy these with no warranty. They make sure you know that when you purchase them. You take a gamble. If you don't like to gamble then spend more money and go elsewhere. You can't expect to buy a 10 to 13 year vehicle without any issues. Went to one of those bigger dealers once and one week later, my car had issues and I was back in for repairs. It happens. Anyway, I would check this place out again because Dave went the extra mile when he didn't have to! Here's to you, Dave and J & J Motor Sales, this Buds for you. Well actually you have to get your on Budweiser and drink it but you get my point. ;-) Thanks! read more

Awful place do not buy a car from here. My girlfriend bought a car from them and they lie about fixing it every time. And when it broke down she asked for the to fix it or give money back and they said it's not their problem. It's only been a month since she's bought it and she's had to bring it in 4+ times and nothing has been fixed. She has no radio, no air conditioning, her roof leaks water, it won't start half the time and she told them it's not the batter but they won't even look at it. STAY AWAY THEYRE SCAMMERS. read more

My wife and are were in the market for a car for our daughter. We were told about J & J from a friend. So we went and checked them out. We were greeted by Maryetta. What a wonderful lady. She took the time to set up multiple cars for us to drive. When we finally settled on one they gave us a great deal. I would buy from them again! read more

I paid 6000 cash for a car that seemed mechanically sound. The check engine light was on and I was told it was just a solenoid/sensor that had to be replaced and the part was on order. I drove it to NC and by the time I got there I needed 7 to 10 thousand in repairs due to front and rear differentials and timing chain issues.... do NOT trust these guys. You're not getting the deal you think you are. read more

Can negative stars be a thing?! John was absolutely disrespectful and financially took advantage! I am a young college student with little money and he played me like an xbox. I went looking for a vehicle, paid for one in full with cash, and he held the car for 4 days! Refusing to fix damage as it wasn't convenient to him, I walked away without a vehicle and without the money I used to buy the car. Bad people, selling bad cars, to innocent, down-to-earth people who just are trying to make ends meat. Horrific. read more

One star is too much for these crooks. They saw us coming! I bought a jeep from them and paid cash (using my taxes and a loan) and thought that I got a good deal. Little did I know. I way over paid giving the mechanical issues with the jeep. I can not even drive it now because I would probably get into an accident. The thing stalls out and shuts off even when you are going 60 getting off the highway. I was almost hit by a semi. You would think that they would help me out and not lie and give me the run around or HOLD my plate for a month. They are dishonest and should be put out of business. DO NOT GO TO THEM!!!!!!!!!!! they will rob you blind and laugh all the way to the bank!!!!!!!!!!!!!!!!!! read more