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    J & M Fast Counter Tops

    5.0 (1 review)
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    Services - J & M Fast Counter Tops

    Countertop installation

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    3 months ago

    We have used them before. They are so reliable and responsive. We are extremely happy with the service and quality of work provided.

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    U Granites & Cabinets More

    U Granites & Cabinets More

    4.5
    (19 reviews)

    I'm honestly not sure if those reviews are real. My experience with u granite has been horrendous…read morefrom start to finish. I'll list my experience below: -padded extra $400 onto quote for sink cut out and new sink which was not discussed during quote process. Luckily I saw that and purchased my own sink (also, they could've used the original sink too, so why add $200 without consulting with the client?) -added extra $40 onto granite removal charge. Quoted me $5/sq ft for removal. -cracked my backsplash and only offered $50 refund, and claimed "they're not responsible for damage" ...what?! -counter top came with scratches and scuff marks which they claim wasn't from them. It was installed in a new home where no one was living, and I saw it the day it was installed. Was definitely them -caused a leak when they removed sink, did not alert me to the severity of leak nor make any attempt to resolve it, which resulted in water piling up in my cabinet for a full day and ruined the bottom cabinets. -did not caulk countertop, so unnecessary open spaces between wall and countertop -damaged brand new cabinetry, also denied that. Sent pictures for undeniable evidence. This company is sloppy and they do not take responsibility for their shoddy work. I cannot recommend this company to anyone considering countertop replacement.

    I posted this on Google Review, and felt the obligation to post at Yelp so more people can know and…read moreuse U Granites & Cabinets More for your next home renovation project. U granites & Cabinets More's product and service are so much beyond my expectations. Originally we had the plan to update the kitchen during the pandemic, Amy came to my house to have everything measured, use 3D software generate the 3D model, made sure everything aligned what we wanted. We didn't pull the trigger due to many factors. The year after, we called Amy again. She came to the house, did the measurement, did the 3D model. We backed out again. This year, we called Amy again. She didn't say anything. Came over again, did the 3D model. We paid the deposit. Finally we started the project. During this process, Amy shows her patience, professionalism and attention to the details. Once the demolition and installation started, everything was organized in such a nice, efficient, and less disturbing way. The demolition was done in a day, and every trash was picked. Amy's husband, Victor, came to the house, with his experience and knowledge, discussed every details I need to think through - We removed two parts of the kitchen area so it brought some variations. He provided the options, respected my choice, and of course, with his knowledge about house remodeling trend, to make sure I have well-educated information. With his experience and knowledge, it increase my kitchen countertop's functionality and usage area. I can't thank him enough for that. U Granites & Cabinets are high quality. If you are not familiar with that market, you will get lost - just like me walking into Home Depot to look at those prebuilt countertop and vanity. I like the cabinet's materials, how it built (those features I probably didn't really think about before). I started with the kitchen cabinets and countertops, extended to the bathroom's vanities . I am very happy about the decision, and much more appreciative what Amy, Victor and other staffs at U Granites & Cabinets More has provided. Victor did a huge favor to me by doing all kind of other jobs along the kitchen remodeling. I tell you, that's another level experience and knowledge from him about house remodeling and how to have those done correctly, effectively and cost-efficiently. Cost wise, I gave you my example. I hired a general contractor who quoted me $14K for all demolition (kitchen and tiles) only. My total cost with U granite (Kitchen countertop, cabinets and demolition) is less than that number. If you come across this shop and this review, I highly recommended at least give Amy a call or stop by at their shop to check out their offering. I would be happier that you do choose them as remodeling partners because I know you are making the correct decision.

    Toluca Granite

    Toluca Granite

    4.7
    (94 reviews)

    We're very pleased with the quartzite Toluca fabricated for us--from selection to installation…read more With a small project (bathrooms), we were choosing remnants, and Paulina was endlessly informative and patient with multiple visits till we found ones we loved. In installation, Pablo went above and beyond in making our sink fit in the master bathroom--we had bought what we thought was the right dimensions, but when he pulled out the old one it was flat in back, instead of oval all around. He said he could try to cut it but it might break. We were fine with that risk--and he did a great job. Impressive.

    My wife and I had new quartz slabs installed for our kitchen countertops, kitchen backsplash, and…read morebathroom countertop & backsplash. All of the quartz was fabricated and installed by Toluca. This was our first time working on such a project, and it was not cheap. Communicating with Nancy was great from the beginning to the end. She helped answer all of the questions and concerns that came up over a 6 week period while we shopped several suppliers, fabricators, and installers in North Austin. Toluca's quotes were the most competitive by far, and when we thought we had finally chosen our quartz material, Nancy suggested an alternative that was of similar quality and design but more affordable. It was an excellent suggestion, and we went with it. Installation took 2 days and was a very labor-intensive, DUSTY process. Fortunately we weren't living in our home during the installation. Unfortunately, there were a couple major mistakes made. We felt disappointed and immediately communicated the problems to Nancy the next day (Friday before Memorial Day). Nancy assured us that she would share our concerns during a large meeting that same day and that Toluca would resolve the issues. Well, Toluca came out on the following Monday, Memorial Day, to make things right. The final result turned out exactly as we had planned, and we are very pleased with the results. I will note that their installation team could have been more professional by cleaning up after themselves instead of leaving trash and tools behind, and this was also mentioned to Toluca. However, I have to give Toluca credit for standing up to their mistakes and following through to make sure we felt completely satisfied. They certainly did that in several ways, and we appreciate them. I want to give Honorato a shout out because he was enjoyable to interact with, and he helped build my confidence in Toluca. He came out twice for the initial and final measurements before the install, and he came out a third time on Memorial Day to fix the major concerns and a fourth time to fine tune a hole cut that we needed to enlarge. We would consider Toluca again for the future, and we recommend researching them for your countertop project.

    Austin Tops

    Austin Tops

    3.2
    (11 reviews)

    We used Austin Tops to do our countertops for a new home, everything went great till they measured…read morethe waterfall sides of the island & cut them too short. From there it was nothing but problems, first they told me we had to pay more money, they argued for like 2 months till I told them we were not being exhorted from them & if they were not going to fix I would get someone else to fix t & pay them the balance I owed. Finally they did fix my waterfall sides. Buyer beware. Kathie

    Here's the text I replied to Ty the owner with after going with another company. Screenshots of our…read moretexts attached Not that I'm required to provide nor do I owe you an explanation but I will because I enjoyed our conversation and it may help you acquire more customers. The first red flag for me was when you texted and asked me if I brought my checkbook before i ever arrived or agreed to hire you. I felt like the pricing on your website wasn't honest and it was a bait and switch. You advertise $38 sq foot installed and then on your quote you have required add ons that aren't optional making your price not much different than anyone else. When I came in to get kitchen counter tops to sell my house you switched gears to try and make it a bigger up sell for bathroom countertops before even EARNING my business for the kitchen job. I was for sure hiring someone to replace the kitchen counters and it would have been better to get that business and then after blowing it out of the park made a deal to do the bathrooms. Your pricing model of advertise a low price to get traffic and then switch it up at the quote gave me a funny feeling. I was still prepared to go ahead and pull the trigger despite the things mentioned above. Until you started asking me if I routinely carried around thousands of dollars in cash and made comments about how much money I must have in regards to my truck. You also made a comment about why you didn't accept credit cards yesterday which was "people use credit cards so they can get their money back after you complete the job" which was the enough red flags for me to go ahead and go through with them. Had jobs been done satisfactory credit card companies don't just reverse charges just because. The company I went with was premier stone and their ETHNICITY WAS NOT a qualifying factor. They made it a very simple process and didn't make me feel that I would regret hiring them after the fact. They came to the house to do measuring and provided a quote without any strings attached. You wanted me to give you a 60% deposit before even coming out to measure to ensure the measurements were correct. And lastly your last text reassured me that I made the right decision for this job and for the next job when I redo my new house.

    National Tile and Stone

    National Tile and Stone

    4.4
    (22 reviews)

    I would give zero stars if I could…read more They installed my laminate floors. To start with, communication was non-exsisent! I would have to text or email MULTIPLE times to get a response from Cristy. The finish work was awful. Within a few months, the floors started lifting and separating. When her husband came and looked at the floors, he said to me the person who installed my floors installed theirs and they had the same problem. When I asked why he was still working for them, he ignored the question and kept talking. After some back and forth, they agreed to redo the living room, hallway and laundry room. My bedroom, at the time, seemed fine. They did not redo the laundry room as promised. I had to wait several weeks for the transition pieces and then I had to contact Cristy to find out the status. They left my house FILTHY!! They didn't even bother sweeping the floors. The stuff they used to level the floors - which should have been done the first time - was all over my baseboards. It's had dried and most of it never came off. August/September 2023 my bedroom floors started lifting and separating badly - as did the living room again and laundry room got worse as it was not actually redone. I reached out again asking for a refund given all the issues. Cristy said she didn't have the money as she was now more in a consulting role. I then asked for all the floor to be replaced at no charge. She went silent again. I tired to file a complaint with the BBB but it was 2 months outside the 1 year timeframe so I couldn't. I made one last plea for her to do something to make this right. She said she would see what could be done and I never heard from her again. I finally sent one last email saying I didn't have the heart or strength to deal with this anymore. I paid $8,840.09 and my floors are awful and nothing I can do about it at this point. I have every text conversation and email ever sent/received so I can 1000% back up what I'm saying.

    Rocked our outdoor countertop install. Looks great. Cristy is always prompt to reply to us on…read moretext. Once we picked our slab, the install was done in less than a week.

    Teamwork Home Designs

    Teamwork Home Designs

    4.6
    (25 reviews)

    We are having to delay our remodeling project till next year, so I will update this review with…read moremore info when we move forward, but Teamwork Home Designs already deserves a resounding 5 Stars, and is absolutely who we would want to move forward with. Avi was an absolutely delight. Fast, clear communication before the initial meeting. Very thoughtful approach in our initial meeting. So many images from their highly impressive portfolio to help us think through options. Excellent examples of communication and workflow from previous projects. Instantly ready to share previous customers we could reach out to for references. A really good balance between sharing his ideas for our project, but also really listening to our feedback on what we wanted/invisoned. All the right insights for how to keep us in budget, and very generous with (we can add this/that for little/no extra costs since we're already doing XYZ). We mainly requested a bid on two projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were very impressed with how realistic, but also open-minded he was with what portion of our "bonus" projects we could fit in. The formal quote came in fast after our initial meeting, was easy to follow, and fairly priced. Found the proposed timeline to be very well balanced for efficiency vs realism. Appreciated the suggestions provided for if we should/could "live-in" during the remodel vs. a timeline that would allow the bulk of the work to overlap with a time that we were going to be out of town already. Also insights on what it would be worth "buying in advance" to take advantage of sales, even if the actual work was delayed. We got a few quotes and would have felt confident moving forward with any of them when the time came, but the quality of their portfolio and Avi's attentive listening definitely put Teamwork Home Designs at the top of the list. Can't wait to work with them in the future.

    My experience with this company was disappointing. Before hiring, I recommend asking to speak with…read moreprior clients and reviewing completed projects similar to the scope of work you are considering. The team appeared comfortable working on bathroom renovations; however, the shower diverter was not installed correctly, which caused the handle to be improperly aligned. We later hired a licensed plumber to inspect and correct the issue. Overall, the quality of work did not meet our expectations. Some aspects of the workmanship appeared rushed, and based on our experience, I would recommend exercising caution with detail-oriented tasks such as wood staining, drywall, painting, or door hardware installation. This project did not go as smoothly as anticipated, and I would not choose to work with this company again.

    J & M Fast Counter Tops - cabinetry - Updated June 2026

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