Great customer service especially towing driver, Mat. Friendly guy and great service.read more

Incredibly thankful for this company. My car was rear ended by a drunk driver on Haleakala highway…read more The police officer at the scene requested a tow and DSP arrived. Though the gentlemen taking my car didn't say much, they were professional & explained what they were going to do and where they were going to go. The owner of the company worked with my insurance company to move my car to another lot for inspection. When asked if I could retrieve personal items, I was initially told yes the night before. However no one expected my insurance company would move my vehicle to another lot. Thankfully DSP shared this information with me and provided the name of the other business that has my car. Thank you DSP for safely removing my car from the road and storing it overnight!

Kindness, Speed, and Aloha from Kitakawa Towing…read more When I called AAA for help with a flat tire, I was told a tow truck would arrive at 7 am. Instead, I received a call from Darlene at Kitakawa Towing -- the business was just opening, and no truck was on the way yet. Disappointing, since I had been waiting for hours. But Darlene quickly rallied and sent help within the hour. Kevin, the tow truck driver, was incredibly kind, helpful, and reassuring. The best option turned out to be driving my car to a nearby shop to fix the tire -- and Kevin generously offered to follow me there to ensure I arrived safely. He would have loaded my car if needed, without hesitation. Having a flat tire is never a good day, but Darlene and Kevin turned it around with genuine care and top-notch service. Mahalo, Kitakawa Towing -- you truly embody the spirit of aloha.

I got a screw in my tire on the rental. Yes, it sucks but was only leaking at 8psi/day. Well, today…read morethe screw came out after I parked. Rental company contacted Kitagawa, good to go. Dude was a D I C K H E A D. Super condescending. I run a huge construction operation, have full time mechanics, I could have EASILY changed the spare but my wife paid extra for roadside, so I used while we are at breakfast. Dude was such a B I T C H , and I'm sorry you couldn't sleep all day but after a couple small questions he told me to watch under the tree (across the street). If this short, fat, little man doesn't want to be in the SERVICE industry...he should quit. This chode parked the front tires on his flatbed to avoid cranking on a jack, didnt plug the original tire (even though he said "i am a towtruck driver" when I asked if he was going to plug it.). Told me i should have taken it back to the rental when I knew of the issue (like I wanted to drive 2 hours round-trip for this bs). This guy was just the biggest d o u c h e ive met on my trip. F u c k this fat little f a g g o t , mahalo p u. T. O !

We recently had a flat tire on our brand new Tesla Model Y. It took a few weeks to get the tire in…read more When the tire arrived, we called and scheduled a mobile tire fix with Eminent Towing! Our experience with them was awesome from start to finish! Their communication was excellent, they came to our home in West Maui to swap the tire out which was really convenient and their prices were totally reasonable! Would highly recommend them!

From the owner: We combine professional towing with fully equipped mobile tire service, including EV and Tesla…read moresupport—something few companies on Maui offer. We focus on reliability, clean equipment, and real customer service, not shortcuts. When you call us, you’re dealing directly with the people doing the work. As a family-owned and locally-operated business, we take pride in being there for you . We look forward to serving you!

These guys really did me a solid, and they had great energy while doing it…read more I was locked out of a RUNNING vehicle by the side of Hana Highway at 10PM one night. The first tow company wanted $250 (ramping it up because it was night time), the second $175, and then I got ahold of these guys. I let them know my financial situation. He offered to get me into my car for $100. He came immediately, with his son, and they got the car open, were super friendly and pono, and saved my butt. My phone was dead, and I needed to transfer money to pay them. He followed me to the gas station 15 minutes away so I could transfer money and pay him. The entire time he was friendly and easy to work with. What else do I need to say? It is a local father-son business, so you get the added satisfaction of supporting them. UPDATE This is an update several months later. I ended up in an extreme situation with a broken ball joint in Hana. Those who know the island know what I mean by extreme situation. Beach Country did me another solid, towing me for $500 when the other companies wanted $900 MINIMUM It was a dangerous road in the middle of the night and they got out of the car at one point to clear a tree from the road and eventually get me to safety at three AM They have the right lift for the job (in this situation it would be very possible for the car to get further damage, and one company wanted me to sign a waiver form so if they destroyed my vehicle they wouldn't be liable!!!) and when I needed a second tow to get it to the right shop, and Geico was back and forth with different companies with various miscommunications, I went ahead and said "look, call Beach Country Towing they have the right lift and they will do it right" and that is exactly what happened So this review is for three separate jobs, all handled superbly, and I ask that you adjust their score in your mind accordingly because I can't leave multiple reviews

This company towed our rental car from Maalaea Harbor today. We went on a diving tour this morning…read moreand when we got back our rental car was gone. There was absolutely no sign to tell us we need to pay to park there. (See picture below) we called a number on a sign above the area and got Beach County Towing. The man texted us an invoice and an address to go get our rental car. $180. We drove about 18 miles round trip to argue with a man about no signs posted. It seemed very shady and sketchy. I feel like if it was legit there would be a ticket from a cop. The man was unwilling to work with us at all on the cost for towing. This business seemed scary and out in the middle of nowhere. Very sketchy! Beware people!

I hired a tow, but the service man with the tow truck recognized that I probably only needed a jump…read morestart. He turned out to be right and saved me considerable time, effort, and angst. And some money, too. Thanks.

Recommending Maui Island Towing after a great experience today!!!! I called at 9 am this morning…read moreand spoke to Tim. He was able to pick up my old Bronco by 10:30 am Upcountry and took it to Hammerhead Recycling for the county vehicle disposal program. His rate was reasonable, he was very professional and the whole process went smoothly. . (808) 280-4234.

They are a family run business that really treats their customers with such kindness and respect…read more The driver that towed my car after the accident had to remove it from such a terrible angle and location, yet he made it seem seemless.

This family owned an operated towing company is doing something right! I had the pleasure of being…read morehelped by the youngest son of the owners, and his work ethic was unmatched. He brought me to where I needed to go with no questions asked, and once we got there and ran into some complications, he he jumped out of his vehicle and even helped me to push my truck the remaining distance that his big truck couldn't drive. Mahalo for help at 8am!

Nestor is very very professional & will spend time with you to make sure he can assist you before…read morehe tows your vehicle. He was prompt , courteous and was way cheaper than everyone else & does not try to Rip you off! I highly recommend giving him your business . You will not be disappointed . I will be using him from now on as I am now a loyal customer. His number is now on my contact list!

Can't trust this guy! He showed up and damaged my vehicle and then jumped in his truck and left…read morevery quickly before I even had a chance to start my vehicle or even.discuss payment. He caused more damage and left my vehicle inoperable. Saved my number in his phone and now refuses to answer phone calls. Stay away from Nestors Towing and auto repair in Kahului, Maui, Hawaii.

Bad service really unprofessional with me as a customer, made me feel really uncomfortable and…read moreplace is a mess

Thank you Manong Vic. You and your staff were so kind and gracious to my Mom and I during a…read moredifficult time. Your communication Excellent. . Best of all, your business practice. You do not take advantage of those in need.