Took shoes in to get a quote/inquire if he could help polish my shoes cosmetically in order to make…read morethem match in color better. To take credibility, I botched my own oiling job and wanted an experts help. He was thoughtful in the aspect he tried to problem solve on the spot. However, proceeded to not ask permission and took a metal wire brush to oiled leather and scratched the grain integrally. Again, not suede, but leather shoes... Oiled leather shoes. Common sense it scratched the leather....he did it so quickly that I didn't really have time to stop him. Almost like he had a thought of "maybe this will work", and impulsively did it. These are now permanent cuts along the top of the shoe, that weren't there previously. Didn't charge me anything but ruined a pair of $140 shoes physically when I just wanted to see if I could get the color to match. Very odd interaction. Awkward pause after he scratched them up. Then did not offer to even try to buff them out or oil them after obvious scratches he'd created...I didn't ask for restitution at the time because I thought I'd be kind and go home and try to buff them out myself since he didn't charge me. Follow up on my part: tried to darken the lighter shoe to match the darker as originally planned. Even though I had succeeded in that, the streaks he had created persist through leather. 2 month old shoes were ruined in the two minutes he handled them. Perfer to support small businesses always. I have NEVER EVER taken time to leave a negative review on a locally owned business, but this was just THAT bad of an experience. Maybe just a bad mishap, but I personally can't recommend. I urge others to agree on what methods he will use before you give him possession of your items. He made an ammeter common sense mistake. Edit/Update: called to see if he could atleast attempt to buff out the scratches HE created. Very aggressively hung up without a conclusion. Only comment he said was, "you were there and saw I tried"....yes I saw him damage my item...Reached out via email to see if hopefully I can reach resolution. Will delete review if a resolution can be met. If this review still stands, you can assume he ignored me like on the phone. Just be careful if you use his services.

The owner answered all my questions and suggested options. Hey did a good job doing the repairs to…read moremy boots.

I have been a customer of this company for a long time. Always very prompt and professional. Very…read morecompetitive rates as well. I would definitely recommend them over the big name companies any day.

Rep was on time and professional..over all a good first visit, and anticipate no issues with…read moreservices.

TOP TIER SERVICE !!!! They treat you like family i needed two emergency tires because of a road…read moreincident and was only looking for some used tires but they got me 2 brand new tires for a superior price ! I'm so grateful for them for sure ! They also offer UHAUL services which was perfect for my move same day! I HIGHLY RECOMMEND THEM !! THEY ARE MY GO-TO everytime! THEY WILL TAKE CARE OF YOU!

Fast A1 Service. Went to get a tire changed and they made it happen. No problems I'll be back for…read moresure

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

Excellent service. He does a great Tinting job. Mr. Hart has tinted the windows on all of my…read morevehicles. He remembers every single one he tinted for me. He makes great recommendations. I'll definitely be back!!!!

Took my car to Hart and Hart for window tinting and detail. They did an excellent job. I'm Highly…read moreSatisfied , My car looks brand new inside and out. Second to none...Highly recommend their services. Great PRICE!!!!

Great communication and fair pricing! The work is quality and exactly as promised. Highly recommend!read more

Amazing quality and great price too! Customer service was immaculate will definitely be coming back…read morefor my wrap !

I would give Weworkauto, Dwayne, more than five stars. My baby looks brand new again. He is a…read moremagician when it comes to restoring the body of a vehicle. His prices are very reasonable. The quality of his work is impeccable. I would return to him if I needed body work again. His customer service abilities can not be matched. It has been a long time since there was someone who was professional, performed quality work, and deserved more than a mere five stars. Thank you once again, from Harlem.

I reached out to Dwayne to repair some door damage I got around a year ago. He got back to me…read morepromptly with a fair price estimate and was able to get to work in no time! I dropped my car off with an assumed wait time of about a week and he was able to get my fixed up car back to me in just two days! I could not have asked for better service.

Good customer service, good time on getting the car finished, good quality…read more Went here to get my Toyota Yaris repaired.

From the owner: collision repair/painting/frame repair/glass installation/custom work/ fiberglass repair/motorcycle…read morepainting/we service ft bragg and surrounding area .licensed and insured.located in spring lake nc