Best price & craftsmanship anyone could ask for! I definitely will have Justin and his crew back!

I'm completely confused by the other ratings. I had my house painted by Jason and his crew and I am very very happy. They were professional they were polite they were courteous. When they were finished everything was neat and clean. I cannot recommend them enough. The price quoted was the price I paid and they were here every day, all day until finished. The workmanship by all is great. read more

J & W Painting - House - Painters Near Me - Morganton, North Carolina

I have had about three weeks since the completion of my paint job and have continued to find errors in areas that should not have happened. At the beginning of the job I felt confident Justin and his team would do an excellent job after reading reviews, however I am very disappointed in several areas through the house. Firstly, very poor professionalism. The biggest issue I have in this area is that someone drew a large penis on my sliding glass door, which has been baked into the glass from paint droppings and ceiling dust, so I will have to go back and scrub it off. There was bad attitudes when I went, a lot of complaining about how hard the job was, and how if I didn't give them extra money they were going to go bankrupt. The day they decided they were finished with the job, which felt rushed by their attitudes, Justin would barely speak and was defensive if anyone asked a question about his paint job. Secondly, the paint job. Overall, it seems okay until you look closer. The trim is not good and is very wavy. Some spots where they had to repair the drywall look great, other parts are not as good and you can see the difference. The backsplash on the kitchen wall, which I reminded them twice about, was not repaired or even sanded, so I can see the glue and patchy job through the paint. When I asked about this the response was "you can just get tile to go over that". Now I have no choice and will have to do that. Spots in the closets were left untouched for some reason, and the wrong finish was used on the cabinets. I will have to go back through the house and do a lot of touch up jobs. Going forward, I would not recommend at this time due to extreme unprofessionalism and spotty job. Overall, this did change my entire house and there were good parts, such as the ceilings look great and majority of the paint job is fine. Justin was responsive and sent pictures and call if I had any question, which I did appreciate. The errors may not be recognizable to the untrained eye but I am the one who notices it and I am not 100% happy. Working with them throughout this process was mainly frustrating, especially towards the end. If Justin or someone reads this post, I encourage you to write an official contract to document EXACTLY what needs to be done, along with time frame, pricing, paint finishes, etc. read more

I used this company a few years ago not long after they first began and was very pleased with their professionalism and the final product: 7 painted rooms in my home. So naturally I thought of them first when I was ready to paint the upstairs in my home. BIG mistake. I had to call twice before Justin (the J in J & W) answered the phone. Now, the first time I called I left a detailed message with my name and phone number and the nature of my call. After 5 days with no return call (I understand things happen) I called back and Justin answered. He did say that he received my message but has been so busy....It was decided that he would come to my home on Saturday at noon (I did verify this time during our telephone discussion prior to ending the call). At 12:37p he shows up. After I let him in my home, his black sunglasses remained on ( no bright lights here...just natural light...maybe he has an eye disease?...) Anyway, his two companions stayed in my front yard smoking cigarettes (I hope they didn't throw them in my yard!) until he had to go back out to make them come in and look at the proposed job. WHERE IS THE PRIDE IN YOUR PROFESSION??!! Honestly, there were so many distressing behaviors from this paint crew that I simply would tire my fingers out from typing expounding on them. Upstairs, I showed Justin & his crew what I would like done; patching and painting. I was told it would take 1.5 days to complete the job. Half day for patching and drying and another day for painting. Great. I have no problem with that. When asked what colors I would be using, I informed them that I would need to look at some sample colors (which they didn't have or didn't choose to show me). Justin stated he preferred PPG paints and when I asked if I would be able to look those colors up online, one of the guys was overheard by me saying, "Google it" under his breath. So, I called him out on his google comment and I told him that I KNEW I could do that. At this point, I am just ready for them to get out of my house. The google comment guy offered me (as a parting gift) an ink pen, as it had Justin's phone number on it. I told him I already had Justin's number & plenty of ink pens and for him to keep it....although I took it as a peace offering (I am an optimist) for the snarky google comment, I was already DONE with the estimate process. Needless to say, I will NOT be contacting Justin or his crew with paint colors, etc. I wish J & W Painting the best in their endeavors; but I would rather have my hot coals shoved under my fingernails by a blind monkey than have that crew in my home again. read more

Fast and extremely proficient painting! You can tell these guys have a lot of experience. You can't beat the quality of work! Looking forward to using J&W as my go to painting company! read more

Got an estimate and this guy Justin, wanted to charge $6,000 to paint my house! He recommended using cheap paint, the kind you buy at Walmart, and would take a month to paint! I'm thinking if you don't want the job don't come out to my house to give me a ridiculous estimate. I had two other bids that we're going to use the best paints on the market and be done in 4 days! Certa Pros gave me a better estimate and was going to fix and replace any rotted wood for only $4,500! Certa Pros usually are the ones who charge the most. This guy is a joke! Very unprofessional, he didn't write anything down just looked around and came up with an estimate out of his head. Then rambled on why certain colors wouldn't work and how it cost more to change the shade of colors on the house and how it would take more than two coats of paint to make it look right. So, if you are looking to get painting estimates avoid contacting this company. read more