It's a bad place to go if you're in need of a car they will take advantage of you with crazy interest rates. I'm literally paying on my car while also paying for a Uber everyday because the transmission went out. Which means the car is a lemon. It's now going on two weeks without it and I have to constantly call to get a simple update. Just to be met with some kind of attitude rather it be from the service department or cnac. After talking to them today I was told they would reach out when it's ready something they haven't did once since Ive had it towed there. On top of all that I can't even get a loner to replace my car or be moved up in line since the cars they are working on surly do. Horrible customer service currently looking for new transportation. read more

Horrible company to go to after paying off my car they still took money out of my account and I've been waiting over a month to receive a refund from them. read more

Customer service is overall lacking. Don't get fooled by the wonderful SALES team; the service department has some of the rudest employees and lack the key fundamentals of communication. The lack of respect given to the consumer makes it very evident that only the money matters here. Bought a jeep and on 2nd day of leasing it began having issue after issue, and while under warranty, the service center was unable/incapable of fixing issues. read more

Everything they say is a lie been up here three time this time they said I would get a car with 500.00 down what a joke somebody needs to bring these ppl down for lying I'm going to see a later for the lies read more

my husband got a 2017 Ford Taurus from them in couple weeks later his radio went out so he took it to them for them to fix it but everyte he goes the lady gives him in excuse that the manager is not there so he calls inthe lady in the service department hangs the phone up in his face this is bad service how could you want people to buy cars from you in make payments if you not going to fix your cars correctly read more

Customer service is horrible The cars are over priced They give you a warranty with limitations The people who work there are rude Do not buy a car from this place I recommend please do not buy a car from this place Cars have issues within three months read more

Takes advantage of people who need a car and don't have good credit. Doesn't sell quality cars, and I don't appreciate the way they have handled a situation where they sold a lemon and KNEW all the things wrong with it and still sold it to the unsuspecting customer and that's downright shameful. read more

worst experience ever! they make it sound good to try to push you into a vehicle with the "if anything goes wrong with the vehicle, bring it back here and we will fix it cheap" that's what sold me on the car, I didn't take into consideration if they actually fix any issues with the car. I purchased a vehicle from them about 10 months ago, "worst mistake of my life!" within a couple of days of having the vehicle it started rejecting gas, then i noticed it was leaking oil and running hot so I call them and they say sure bring it on in we will fix it. almost a month went by before they told me my car was finished, mind you that within that long time period I'm still making payments and having no way to go because they had the vehicle. when I picked it up, the next day I noticed it still wasn't fixed. I called to let them know and their answer was bring it back we will fix it. I finally told them I can't go a whole month without a vehicle while you are trying to figure out what's wrong with it, so they gave me a loaner. Another month went by with my vehicle in the shop and I was praying that they got my car fixed before their loaner broke down because it was having all kinds of issues when they gave it to me. They call and said the car was finished finally, we were on our way to the mountains when we picked the vehicle up, when we got to the mountains the power steering went out then I went to pump gas and it was still rejecting gas so not only did they not fix the issue but another issue arose. I decided to have a power steering pump put on myself instead of wasting aimless amount of time waiting on them to not fix it! I could go on and on about how horrible this place is and what horrible experience I have faced with them and they are very unprofessional as well. do not waste your time or money with these crooks is the best advise I can give about JDByrider! i would not even give them one star but I have to post this! read more

Absolutley the worst, rudest, dishonest, and untrustworthy car lot! I have nothing but trouble out of this vehicle since I got it and I've dropped it of numerous times and problems still remain! It overheated on me yesterday and when I opened the radiator bam stop leak or head gasket repair! When I call I get yelled at and told it's my problem! Now I've dropped this truck off 12 times 1 time for a whole week and guess what it's not fixed! I just wanna warn you all dont shop here go elswhere read more

J.D. Byrider - Stop leak! - Auto Loan Providers Near Me - Greenville, South Carolina

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If you have bad or no credit, this is the place to buy a car! They have an on site mechanic shop, offer a warranty on their vehicles, have their own insurance so you don't have to pay ridiculous out of pocket, and they do oil changes for $5!!!! Hands down the best buy here pay here in town! read more

Nasty attitude, does not seem legit nor ready to help. Don't shop here. The lady who is the "manager" is the rudest of all.

0 STARS! Wasted my time! After ALL the paper work, they tried to sale me a $5k truck with dents and scratches for $13k! Prices are rediculous! Dont waste your time. read more

The staff are very unorganized!! Very unsatisfied with the customer service and professionalism!!

Had a great experience at Byrider! Billy was a great help, and made buying my car a great experience. Super nice, and very helpful!

They don't tell you the price of their cars until you run a credit check. Then they wait all the way until they've made you wait for about two hours of giving them all your information and bullshit to tell you how much a car is. All the cars on their lot are worth less than 8k, and they mark up the price THREE FUCKING TIMES what it's worth, I'm talking you could buy a BRAND NEW CAR for one of these pieces of shit that's gonna break down on you. That's how bullshit this place is. Read all the negative reviews. They're all true. They beg you to leave a positive review the whole time you are there and if you tell them their deal is bullshit and that they're smoking crack, they become EXTREMELY hostile. Don't go here ever. read more

***I would not recommend this dealership to anyone**** Well first off my wife and I went to JD byrider to buy another car if I had to say the people in there are not trained they do not know what they're doing they can't even give you an answer for simple question like their referral credit program.my wife and I bought a car , my sister also bought a car and we were getting the referral credit from her , this was August or September when my sister bought the car now here it is November almost December and we still Have not seen the credit yet so when you call to get an answer nobody knows they'll take your name and your number and say they will call you back and don't so now, the people over financing can't tell you cause they don't know, A guy named Mike he hung up on me And still didn't get my answer so they're not professional at all and I wouldn't even dare buy another car from up there. ** I would not recommend this dealership to anyone**** read more

In the market for a new car. Went online to their website and was "pre-approved". 5-20mins later received calls, texts, and emails trying to confirm an appointment and get me to meet with "Mike". Finally set something up for Saturday morning at 9am. Was told to ask for Mike, get in there, the people working had no idea what i was talking about. Was forced to sit at some cubical looking area, thinking I would speak with Mike. The employee Donna, instantly started asking questions (name, address, proof of income etc) before explaining the process or why I would need to give this information. Still waiting for Mike the Salas guy, who never shows up. Overheard another employee tell a group of customers that were told to ask for Mike, that "we tell everyone that". Finally after asking a ton of questions, they give me a sheet saying you need to add 12 references, with name, and address. Was then told I would now be speaking with the sales manager. My wife and I were 50 feet from this person's office, and could see it from our current location. Before we could get there, she closed the door in our face. She to began to ask questions without explaining why. Instead she was extremely rude and it felt like an interrogation room. Never been talked down to and show that level of disrespect in a business. She then said go wait in the lobby as she got up and slammed the other door behind her. Waited in the lobby for about 20 mins, Donna returned with no mention of Mike. Said I was approved for $1000 and was required to add a co-buyer. In addition to requesting 12 references. Never once was shown a vehicle or talked about one. I did research, each vehicle on the lot has over 100,000 miles on it. I would never recommend someone doing business with this company. read more