I had to write a review because I had not intended to go with Swick for my heating needs. I had…read moreseen the bad reviews and been told they were expensive. I wanted to go with a smaller local company but called Swick to get a comparison bid. Both sales guys were knowledgeable and extremely nice and sent me bids in a timely manner. Both systems were expensive, more than I wanted to pay since I had a newer furnace, it just wasn't big enough. I called the smaller company to come back out to give me more ideas and a general idea of pricing on them which they did. I finally decided what direction I wanted to go so e-mailed and left a vm for the smaller company of what I was thinking and I would like new bids. No response. Did it again, no response. While waiting, Swick called to see if I needed anything more from them. I told them what I was thinking and Norm came back out and several days later sent me bids. The bids were right in the ballpark of what the other company had mentioned so I reluctantly hired Swick. The process of having my room heater installed upstairs and gas fireplace insert in the family room could not have gone smoother. I have only good things to say about Swick. The room heater had not arrived by the appt date so my work was done in 2 appts vs one which was fine with me. I wanted the gas fireplace asap so I could use it. The installers were very friendly, professional and yet a sense of humor. When done they cleaned everything up completely and gave me a tutorial. The room heater was the same experience. Different installers but once again extremely nice, professional AND they put up with 2 dogs in their way as they worked without looking at all irritated. Everything once again was spotless when they left. I am totally impressed with Swick!

I received a text message about scheduling maintenance as part of my membership. I responded saying…read moreI was in Ohio at the bedside of my dying mother. I was at her side watching her die for 15 days. After she died, I called to schedule service. I was advised my membership expired 4 days ago, and I missed the window for the included services. I could not believe what I was hearing. I told them I responded to the text, but was advised it was an "automated" text sent by their system and they do not monitor responses. I do NOT recommend this company.

This was some of my feedback to Ray 1 week after he cleaned my chimney:…read moreGood afternoon, I wanted to provide some feedback regarding the chimney service you provided last Friday. it is important to note my roof required no ladder to access it. The home is built in to the side of a hill and can be walked on 1. Invest in paper covers for your shoes/boots to be used each time you walk through someone's home from outside. You were in and out of the home several times, leaving a trail of dirt each time. Your customers should not have to Vacuum your footprints. This is a standard in most service industries. Not having shoe covers is disrespectful towards your customers homes. 2. Purchase several smaller, narrower attachments for your Shop-Vac. A 5" wide, all purpose vacuum hose doesn't cut it. Generally speaking, I appreciate the inspection and the general cleaning of the chimney, but overall would rate the job as incomplete: 1/5 The reason for such a poor rating is due in part to not having the right attachments with your equipment inventory and not being able to clean around the box itself effectively. In short, you were sloppy, annoyed at having to check another part of the box, and very anxious to get paid and move on. You were in so much of a hurry, you left your ash bucket in the house and I had to chase after you before you sped away. I spent more time vacuuming and cleaning up after you than you spent cleaning the chimney. I received superior service when Randy owned the business. You were called because I still had his contact information. Lesson learned. I will not be using your services again.

Of the several chimney cleaning services we called in the Northwoods, Ray's was the only prompt…read moreresponse. He was very easy to communicate with as we worked to find a good appointment time. He came when expected and did his job. Called me right away with results and his findings. Sometimes it is a challlenge to find good service in the Northwoods. We will definitely be calling Ray again!

Heat exchanger replaced in June 2025. The furnace leaked internally and continued malfunctioning…read moreafter multiple return visits. I was toldthe draft motor was bad and needed a 1,000 replacement, but a independent evaluation found it was not defective. I also obtained independent opinions that the secondary heat exchanger was defective. During this time, my wife and I were experiencing headaches while using the furnace. After requesting the company inspect the issue, I was told to stop contacting them. I had a very disappointing experience and now working with another contractor that did a replacement. The owner also told me he had plenty of customers and didn't need my business.

An amazing business. Extremely grateful to them. Dependable service. They respond quickly with…read moreafter hours service. I have been a customer for years and I highly recommend them.

These guys are awesome! Get the work done snow or shine! Super responsive and a great local company…read moreto work with.

From the owner: Making The U.P. Safer, One Chimney at a Time…read more We do all things chimney cleaning them to fixing them and building new ones. We also clean dryer vents too!!

We lost our boiler late last night and contacted Dahlquist this morning. By 10:00 am, the…read moretechnician had arrived (the company had planned to assist "no heat" customers due to the very cold temps), the problems were diagnosed quickly, and a plan was put into action. We were given a written estimate, our new boiler will be installed tomorrow, and we've already received confirmation of that appointment. Given the cracks, leaks, and failed pumps the technician showed us today, we're completely confident in the advice we were given. We're eternally grateful and would highly recommend Dahlquist's services.

Ok, say what you want about these people. Go ahead. I…read morecalled with an a/c problem. A tech, Taylor, was possibly available due to a necessary rescheduling. Sure enough he was on his way. He FIXED MY A/C PROBLEM without issue! He was friendly and I could tell, knew his job well. He fixed the issue and I couldn't be happier! If you want to complain about the fees they charge...go ahead. But what would you pay for a roof that's guaranteed to never leak? Answer; Whatever it costs! Dhalquist was great as far as I'm concerned.