Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

We're very happy with the results we got from Henderson & Daughter. We evaluated four different…read morevendors to upgrade our windows and doors. We went with Henderson & Daughter as a result of the thorough attention to detail provided by their designer Chris Scully, who identified some details about the install that none of the other vendors caught. Everything happened on exactly the schedule that was provided. Aaron and Bill did an excellent job with the installation. Highly recommended.

We had a Tuscany Patio door and a Thermatru front door installed all in one day. Our design…read moreconsultant, Chris Scully, walked us through the whole process of choosing our front door and the back slider door. We have been completely satisfied with the initial process, and the installers and the products themselves are the highest quality and perfectly installed. I have referred a few of my friends and will continue to let people know if they need window and door replacements Henderson and Daughter is the place to go. Jim and Candi Walker. Vancouver, WA

We needed one of our bedroom windows replaced and were calling around to look for someone to come…read moreout and replace it. After leaving voicemails for 3 other businesses who never called back, I found Don on Yelp, called, and he picked up right away. I told him I was needing a bedroom window replaced and gave him the ballpark dimensions of the window measurements. He asked some questions I didn't know the answers to, but was patient and helpful with walking me through how to tell the difference in order to answer. I liked that I was able to text him a picture of the window so that he could visually see what I was talking about, and he was able to give me an estimate soon after. He came out later the same day to assess the window and take accurate measurements. He gave us an estimated time of when he would be able to replace the window (he came out on a Thursday and got the window replaced by the following Tuesday) and was on his way. Throughout the entire process, I appreciated Don's clear communication along with the updates. The pricing was reasonable and the install was quick (even though I talked his ear off the whole time) and took less than an hour. He cleaned up any mess the install left behind and even wore shoe covers when he had to come inside to get to the window. Don was respectful, transparent, and was able to maintain great communication throughout the entire process. His pricing was fair and the installation was quicker than expected, but efficient. We would use Don again in the future since we had such a great first experience and love to support small business owners!

Im glad and thankful that we went with Measure Up Construction. We need to remodel our kitchen and…read morewe called multiple contractors but when we talked to Don we instantly like him. He has a lot of great ideas. Don was very professional, reliable and honest. He is easy to talk to, accommodating and attentive. Don went above and beyond his job! Im very happy and satisfied how our kitchen turned out!! I already recommended him to my friends and co workers. They were very satisfied as well!! I will definitely hire him again!!

I contacted Jon and Deb to build two custom doors last summer. My exact request was: 2 identical…read moredoors to cover a 58"x 84" opening, using bypass track. Deb was quick to respond and set up an appointment to come out and measure the opening themselves, which was a requirement for their custom doors and installation. They determined I would need 2 doors approximately 83.5" high and convinced me to utilize a double track as opposed to a bypass track. Seeing as how I have installed exactly 0 barn doors in my life and this is Jon and Deb's business, I accepted their advice and measurements. Installation was rocky and took several hours, during which my doors were cut down because they were too tall. There was some minor paint damage along the way, and handprints to be washed off the walls, but the doors were up. I looked at them from inside the room and all seemed well. Fast forward a few months, and a visitor pointed out that what I had assumed was friction from the floor was actually my custom door rubbing up against my wall. This was disappointing, but I just stopped opening the door all the way in order to avoid damage to the door and my wall. About a month later, now on the other side of the doors, I realized the doors were too short and hung so low that you could actually see over the outer door and into the room the doors were supposed to be separating me from. Upon further inspection, I realized you could see over the inner door as well. This was a problem. I spent over double what standard barn doors would cost because the opening was taller than a standard opening. Receiving doors that were short enough to fit under the opening, cut to be even shorter, and then hung with a double track at a height that there was clearly a gap between the outer door and the top of the opening is not what I planned on receiving when placing this order. It's also not what I expect the average person (me) to consider , but certainly expect professionals to be cognizant of. I reached out to JonDorr and sent photos of these issues. Deb offered to come out to see if adjustments could be made due to settling. When I responded my availability but pointed out that it seemed the doors were too small for the opening, I stopped receiving responses. I even sent additional photos that she requested, and nothing. I can only assume they came to the same conclusion, that the doors were in fact too short. I cannot recommend this company to everyday consumers. Those with construction experience can double check measurements and installation if they feel like taking a chance.

You are going to LOVE these custom barn doors!!…read more I'm obsessed with the Erico style however there are many choices I love too. If you are unsure, Deb and Jon will walk you through the process and help you find one you love.

This was a great experience from sales with Matt, to install with Zach and Jose. They were…read morefantastic They were timely, thorough, cleaned up at the end of the day before they left. The windows look great. I'm happy with their services.

Between May 19th & 21st of 2026, Lifetime Windows replaced 15 double hung windows and one patio…read moredoor in our home. Zack, Jacob, Hugo and Jose were punctual, cordial and consummate professionals. Unfortunately, one of the windows was incorrectly measured and will have to be replaced. Lifetime recognized the problem was theirs and without hesitation advised they would reorder and as quickly as possible, rectify the problem. As a customer, you just can't find a better supplier/installer than that. I applaud the company and it's people.

Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

They installed 6 windows spring 2026. In addition to their redoing poorly installed windows, we're…read moredealing with extremely poor caulking and marred and scratched windows. They also installed a damaged window, and damaged property while onsite without telling us. They've since repaired a window they scratched (in addition to the one mentioned above), but have been difficult to work with, and have not yet responded properly to our BBB complaint regarding the poor condition of the newly installed windows.

Classic Sash was different from their competitors from the start. There is no hard press, or the…read moreliteral moving in of their showroom. (One of my annoyances is the amount of gear these companies unload at your home). We signed up for 6 windows and a sliding glass door that turned out stunning. The windows came in earlier than expected and install went smooth. The team worked with me, listened to my needs and concerns and were highly responsive. Every step of this process was clear and there was good communication.

We had an appointment scheduled for a bid on a wood craftsman style door. My husband took the day…read moreoff work to be home to meet with them and they were a no-show, no-call. I called and emailed them to follow up and they basically ghosted us.

Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Mike's team replaced all the windows in a 100 year old home. The entire team and process was…read moreexcellent; professional and well worth the price.

They replaced two windows last July (2024). Did a great job. Professional and friendly. The only…read more"issue" was getting the windows from manufacturer (Milgard). It took longer than expected. lifetime was communicative. We had such a good experience we called them to add a window but they didn't seem interested. Did not come out to provide estimate. Said the "engineering" and permitting would be expensive. Instead, we worked with city building inspection/permitting. Wrote our own permit application, drew diagram, and paid the cheap fee of $30. All approved; no issues. Window was not of the quality we could have purchased from lifetime but at least I have a window in what was a previously dark cave of a bathroom! We will try to use them again in future if need arises. Don't confuse this company with Lifetime exteriors (I don't believe it's same company).

Carl stepped up to reconcile the Estimate that went South…read more Still high, there are legit reasons that smaller outfits can compete. Talk to Carl.

My opinion... It is based on my horrible experience with Serenity Windows over installation of 38…read morewindows in December 2025. If we had fewer than 20 windows to replace, I would not be aware of these problems. I suspect that this is the case with the customers who left positive reviews for Serenity Windows. We also had Serenity's work inspected by 3 separate companies. All 3 companies came to the same conclusion: the work is done incorrectly and definitely not by manufacturers' specifications. Stay away from Serenity Windows: they will charge you for correct installation but will do a horrible job that will destroy your house, if left uncorrected. There are reputable exterior remodel and window installation companies. Some of them will give you up to 30 year warranty; use these reputable companies. In my opinion, Serenity is highly unethical, dishonest and incompetent operation. They lied to me about everything. I initially signed a contract with another company. After the windows were ordered, I learned that several windows were incorrectly ordered and that the work would be done by a random subcontractor. We terminated contract on mutually agreed terms with the help of the attorneys before any work was done. I was open with DJ and Hannah why I terminated the contract with the other company. Serenity assured me they have Milgard trained and certified installers and that Milgard asks them to fix problems caused by other installers (this is a lie). They assured me that the work will be done according to manufacturers' specification, as required by our contract. After 20 windows, I started to suspect that Serenity has no clue what they are doing, but DJ and Hannah told me to trust them. Initially, I trusted them as I did not expect a contractor to be so untrustworthy. Also, I did not think that any REASONABLE contractor would be so unwise as to clearly breach the contract by not installing the windows per manufacturers' specification, as required by our contract. I finally called Milgard and our building inspector. I found out that Serenity is not Milgard certified. I got installation instructions and forwarded to Serenity, but they chose to ignore the instructions. Only after I forwarded email from the building inspector stating that Serenity is installing windows incorrectly, DJ admitted that they are doing this wrong. DJ also told me that if they fix this step, the installation would be up to manufacturers' specifications. This is another lie. I did not know about multiple additional problems until 3 reputable window replacement companies examined Serenity's work. DJ also lied about repairing dry rot around the windows and charged me for it. We just removed the trim and dry rot is still there. They damaged window frames by incorrectly placing screws. They lied to me about properly placed "flashing". This tiny piece of metal (1-1.5in when it should be 4-6 in) was sitting behind the siding on all of the windows that we have exposed so far (not behind the house wrap, as it should be). There are multiple other problems, but I have only a limited number of words that I can use in a review. I almost called the police on DJ on March 16, 2026. I told him that his work needs to be taken apart and redone as they left my house open to water damage and pest intrusion and I would be withholding $400 (I was going to withhold the 2nd half of the payment, $26125, until the work is corrected, but they charged my credit card for $26125 even after I told them in writing to remove my card from their files and never charge it). However, DJ stopped the installation of the last window and started threatening me. At that point I was done trying to work with Serenity and was ready to call 911, but he left. Check Woods General Contracting, their most recent adventure (before Serenity). Low volume production (2014-2020). Even with that low volume and short time in business, they managed to get 2 CCB complaints and 1 disciplinary action from CCB. In April of 2020, they decided to rebrand themselves as Serenity Windows: no building inspections to deal with; after the trim is on, most homeowners will leave the windows alone until there is a huge problem with dry rot. By the time you discover dry rot, Serenity's 1 or 2-year warranty will expire. We are in the process of fixing their damage and dealing with unauthorized credit card charges. We will be sending them a bill for repairs.

It is SO REFRESHING to find awesome contractors who are transparent, affordable and friendly. As…read moreour doors took forever to get delivered, these guys had to wait a few months before getting them installed. However once the doors arrived, the team was here and ready to get to work. We had two sliding doors replaced- taking about a full day of work and at a fairly reasonable price. We will for sure reach out to these folks again!