We bought our house in May 2019. Terry Best, Best Home Inspections, did the home inspection…read more Because we moved from out of state our Realtor hired him. We purchased our home based partly upon what was reported to us on the inspection. Had we known all of the other things that were wrong or would need replaced or repaired we would not have bought this house for the price we paid. It is my opinion that Terry Best did not do a complete and through inspection with a complete report. Then after moving in and finding many of the items that were not on the report I called Terry Best many times, emailed him several times and he did not respond. It was not until after I told our Realtor that I was considering legal action that he called me. When I told him everything that he did not report to us he asked if I wanted a refund of the money that I paid for the inspection. I told him that I did. He said that he would have his son draft a check and bring it to me. More phone calls to him asking when I would get the refund until one day he shows up on my porch and gives me some papers to sign. When I asked what they were about he said that they were "Non-Disparage" papers stating that I would not post a bad review or talk bad about him and that I would need to sign them before he would refund my money. I told him to take his papers and get off of my property. I have been waiting for about 6 months since that day hoping that he would do the right thing but it does not appear that he will so this is my honest review. I have talked with other inspectors and contractors about the items that I will be listing that were missed and they all have told me that Terry Best should not have missed the following items. 1. Mold in the basement. I had the basement tested and have the results. Inspection report from Terry Best stated that mold was NP (Not Present). 2. Electrical work that was done without permits or inspection evidenced by the fact that the bare wired are not in a box. 3. Floor joists that have been cut or drilled thru beyond what is acceptable. 4. Chimney does not have a cap or hood on it. Water is coming into the inside of the chimney and has caused some water damage to the bricks. 5. Front porch had rotted boards under the carpet and had to be replaced. 6. The faucet in the upstairs kitchen was completely plugged and water would not come out. Terry Best stated to me that he turned it on during the time of inspection and that it was working at that time. I was not here at that time but the person that repaired it told me that he does not believe that it became plugged between the time of inspection and when my wife moved into the house a couple months later. 7. Listed the washer drain size as 1 1/2" (undersized) when in fact it is actually 1 1/4". Now this is not exactly a big deal except that a good inspector should be able to read a tape measure and double check what he states as fact. 8. A leak in one of the flat roofs at the back of the house. Granted this may have been tough to catch from outside however the inside ceiling is a wood slat ceiling and it was clear to me that the wood had a lot of water damage. This was proven during the first heavy rain that we had after moving into the house. This is a partial list of facts and as a trained retired inspector for underground inspection with 25 years of experience it is my opinion that as a building inspection service for persons that are relying upon a home building inspection before purchasing a home Terry Best should not be used as a trusted building inspector.

From the owner: Buying a home is possibly one of the biggest financial and emotional decisions we make in our…read morelives. That is why we want to help you make a confident and knowledgeable decision about the purchase of your home. Best Building Inspection Service, located in Pittston, specializes in residential home inspections and recommendations. We like to consider ourselves as more than just a home inspection company. We strive to be a trusted member of your team with an eye towards meeting each of your unique needs and demands. As a locally owned and operated company, we welcome clients large or small and offer over 30 years of professional experience in construction and real estate. No home is going to be perfect, but if you put your trust in us, we will be able to give you a honest and professional evaluation of the property before you purchase it. Whether you need a home inspected because you are moving in or moving out, you have come to the right place. We have performed over 25,000 Fee Payed Inspections. In most cases, a home inspection by us will more than pay for itself. If damage is found, it gives the buyer a chance to renegotiate their contract or get some type of reimbursement on repairs that need made. We take tremendous pride in every home inspection that we do. If you want it done right the first time, give us a call today. 570-654-1514

If you're looking for a home inspector who truly goes above and beyond, look no further than Jeremy…read moreat Pro-Spect. As a first-time home buyer purchasing a cabin in Albrightsville, PA, I was nervous about the process and wasn't sure what to expect -- but Jeremy immediately put me at ease and made the entire experience exceptional. He was incredibly thorough, leaving no stone unturned as he methodically worked through everything What impressed me most was how clearly he communicated throughout the entire inspection. He walked me through each finding in plain, easy-to-understand language, making sure I knew exactly what I was looking at and what it meant for me as a buyer. He never made me feel rushed or like my questions were a burden -- he welcomed every single one. Jeremy is exactly the kind of professional you want in your corner when making one of the biggest decisions of your life. I am genuinely grateful for his expertise, his patience, and his commitment to doing the job right. I would recommend him without hesitation to anyone in the Poconos area looking for a home inspection they can truly rely on.

I just had a home inspected by these guys. There were on…read moretime,thorough,very professional and reasonable as far as rate. I'll definitely use them again. Thank you for your work. J.

We found A Complete House Inspection via Home Advisor/Angie's List. I've never utilized this…read morereferral service, as I'm a 1st time homebuyer, but heard good things about Angie's List. A Complete House Inspection was 1 out of 3 places I called for a quote. Not only were they the most affordable, but I absolutely felt at ease immediately following my conversation with Pat, who called me within minutes of my inquiry. I've never done this before, so I had a lot of questions. Pat was patient with me and explained everything to me in great detail & with the utmost respect. He was very knowledgeable and by the time we ended our conversation, I felt very informed about the next steps. However, I still had 2 other quotes to obtain. What sealed the deal for me on A Complete House Inspection was something I didn't expect. The other 2 companies quoted me a MUCH higher price, but also included an additional test I was told is "necessary" - yet Pat did not include it. So I called him and asked how much more it would be for this "necessary" test. Pat asked me many follow up questions and determined I did not need this test, as he had suspected earlier so that's why he didn't include it in the quote. But he'd gladly do it for an extra charge if I wanted it. This made me realize the kind of integrity this company has. It made me realize that they customize their quotes to fit the needs of the homeowner and don't just have standard pricing that include tests not every home needs. They were hired! On the day of the inspection, Pat arrived early and got started! We arrived shortly after and Pat started over so we could be part of all the details. Again, he walked us through the entire house and pointed out everything he was observing/inspecting. He even gave us many energy saving tips along the way, which we found super helpful. Pat was very personable and again, super knowledgeable and respectful. The insocetion ended and Pat had the results to our realtor/mortgage company within 24 hours. We could not be happier with our choice to use A Complete House Inspection. It was one of the few stress free things we had to do in the house buying process. Thank you, Pat!!!!

BIG THANKS to Pat the home inspection we ordered. He really helped us get to know the property we…read morewere buying and was very helpful with explaining everything from a home buyer's perspective (both positive and negative things). He was full of advice. The report itself was quick and thorough. It was easy to read with plenty of images. I would definitely recommend Pat and A Complete House Inspection.

I have used and recommended Percise multiple times. They are beyond professional and their…read morecredentials far exceed all others in the industry. If you want a professional qualified company look no further.

Run, do not use this guy. We've had nothing but problems since we've moved into our, "New," house…read more Two electrical outlets don't work, the brand new electric stove doesn't work, we have water damage in the basement, and now have to have walls torn doen and the floor ripped up, and now the ceiling is leaking in the basement. Plus this guy charges outrages prices. $900.00 for what?!!! Disgusted to say the least!