What is it with receptionists at the doctors?…read more I have been with this doctor's surgery since I moved to Liverpool but the only reason I've stayed with them is for the actual medics in there. The reception staff are often rude and questioning about your reasons for an appointment. You are extremely lucky if you get an appointment, 2-3 weeks is the average wait it seems, if you declare it to be an emergency they will invite you to come and sit for around 3 hours until a GP is free. However, once you're in, you will receive some of the best GP care. The staff (particularly a female doctor - I won't mention her name) is brilliant. Almost seems normal! It's a shame I can't say the same for the nurse who took my blood pressure, she didn't seem competent at using the machine at all.

Highly recommended, Doctor Gale is not aloof and is a doctor you can approach and talk to about any…read moreissues you may have .

This is the people and place that watches over my well being…read more Been with them for a lot of years now. Friendly Surgery , Staff and Doctors. Appointments are usually within the week . I have always been able to see a Doctor if I have rung in early in the morning . Appointments ok sometimes there may be a 20 minutes wait after your appointment time, but thats reasonable. Balanced with the times I have got into my appointment early. The usual light music playing in the waiting room and a fish tank to sit and watch the fish swimming if you need to clam yourself. Please try and do what they ask on a missed appointments poster and if you cant get to an appointment ..... ring in and rearrange. so it isnt wasting time. and an appointment slot

This is a small surgery situated just outside the main shopping area. Most of the doctors I used to…read moreknow have now retired but the 'new wave' of GP's seem to be pleasant and competent. Their seems to be 3 or 4 regular doctors and a couple that they replace at regular intervals. Whether they are on placements or not I don't know but they all take the time to listen and you don't feel as though you are being pushed out of the door. Dr's Savage and Brown are, in my opinion, the best doctors at this practice, with also the nicest 'bedside manner'. Dr Brown has treated me for a long term issue and he always takes the time to explain in plain English exactly what is going on and I cannot recommend him highly enough! I have only marked this surgery down as in my opinion, it is sometimes let down by the attitude of the receptionists who seem, on occasion, to think that THEY are the doctors and they may snoop and ask probing questions. I would also say that a couple of them have a lack of discretion as when I went down to enquire as to the results of a test, the receptionist announced it without even attempting to lower her voice, to a packed waiting room. Appointments are good and I can 99% of the time be seen within a week. Emergency appointments are sometimes available and you can always access a telephone consultation on request. All in all an excellent practice with fabulous doctors, just try to ignore the receptionists!