We had a horrible experience with this company. It started with constant hounding for the entire job to be paid up front. We refused to pay all until the job was completed. We had a difficult time knowing for sure when they were going to start. Once the work finally began they broke our gate and left it open. This allowed our dogs to get out. When we asked about the gate and damage to a gutter we were called liars. We received numerous profane and rude texts from them as well. Please take my advice and avoid dealing with these people. They are unprofessional at best. I have never been left with more bad feelings towards a contractor of service provider. 7/14/17 apparently we weren't the only ones to have issues with this company: BBB serving Central East Texas is alerting consumers about an East Texas roofing and construction business after several consumers filed complaints alleging the business did not complete projects, deliver materials, or refund their money. Complainants state they paid several thousand dollars for JW Roofing and Construction in Winona to begin their project, however, all claim the work was never started and were only given excuses as to why the work could not be done. BBB has reached out several times to Jerry Whitley, owner of JW Roofing and Construction, however, to this date BBB has not received a response. JW Roofing and Construction has an F rating on its BBB Business Profile which alerts consumers that the business has not responded to BBB. read more

We had a wonderful experience with this roofing company. The previous client must not have realized you don't leave your animals in the yard while workers are tearing off shingles and removing nails. All I can think is that they had concerns about doing work for him and it turns out they were correct. I asked a friend who is an insurance adjuster who he would recommend to me who is fair and honest. He gave me three names for bids and gave me Jerry Whitley's phone number. Our roof looks beautiful, no debris or nails anywhere to be found. I had several bad spots on my roof. He showed me the receipts for the material and charged me a very reasonable amount for the repairs. I am pleased with the work this company did, I know my roof is now solid and his crew was very courteous. I would recommend this company read more

I hired JW Roofing and Construction to put a roof on my house. I paid over $6k up front. Initially I was very impressed with Jerry Whitley but once he got paid he quit answering his phone and I had to deal with his wife Susan, who would have to talk to him and get back with me. These people will straight up lie to you and give you the run around. To make a long story short, it took them 6 months to actually show up to do the job after they repeatedly promised it would be "a few more days". They do good work and I got no complaints about my roof. For that I am thankful. If I had an issue with my roof they certainly wouldnt call me back. I paid the final payment in cash and Susan said she would send me a receipt. She never did. I wouldnt even complain about the fact that it took forever but I just found out that the guy never actually paid the building materials that I gave him money to buy up front. That's right, they never paid for the roofing supplies that they had delivered to my home so now I have a roofing supplier threatening to put a lien on my home. Some of the materials he had sent to my home were not even for my house. So now I have an invoice for over $4,000 that he didnt pay. I have tried contacting Jerry and Susan several times and neither of them will answer the phone or contact me. I would NEVER suggest doing business with Jerry Whitley. Once he gets your money he is done messing with you and he apparently sticks the building material price on the home owner. Unless you want to end up paying his bills, choose someone else. read more