Great customer service! Had to take some photos of their menus since I can't find it on Yelp. read more

See all

There is this guy with acne all over his face and has bad customer service. i went in asking nicely if they could remake my order and immediately he gave me an attitude. if you didn't want to work why go? and not only that but he still ended up getting my order wrong and he downgraded my order to a medium even though he knew exactly what i had. read more

Horrible experience. I went through the drive thru with my family, and waited 2-3 minutes for anyone to acknowledge us (mind you no one in front of us). When they had finally come to the speaker, they said "welcome to jack in the box" didn't even give me time to respond and said "HELLO WHAT DO YOU WANT" I then started to order and was rushed through my order and he made me repeat myself a good 2 to 3 times. We get to the window, and basically tossed my both my drinks in my hand without telling me what was what.. when i asked he ignored me and told me to pull around and they would bring my food out. let's just say half my order wasn't even there, and had to go in two different times to get what we actually order (never given a receipt..) and to top it all off, th fries i ordered my child came out completely cold to the touch.. and a couple fries still were frozen to the touch. All together, Disrespectful and disgusting. i would never recommend stoping here. read more

This is my first and last time going to Jack in the Box. There was only 1 car in front of me at the drive in (weekend treat) nope, waited over 15 minutes for my food. There was no one in the restaurant but my food came out ice cold. You can see the cheese is not melted at all. The fries were cold and they should have been piping hot. The employee apologized for the long wait, but I at least thought the food would be hot. Should have checked at the window before driving off maybe they would have given me hot fries. read more

Sat in the drive through for 15 minutes waiting for my mobile order that I placed ahead of time, and on top of that, they didnt even put a straw in my bag for my drink?? Who gives out a drink without making sure it had a straw?? Idiots, thats who. read more

It's like everytime i go here there's an issue. last time my bun had mold on it. this time all i got was a simple breakfast sandwich and i have horrible stomach pain and been throwing up all day. wouldn't recommend just save your money read more

It's been 20 minutes and my buddy and I are the only ones in here. At least let us know if it's gonna be a while. I'm just a hungry boy with a bedtime. read more

I couldn't get it to give me half a star!! Won't ever go back to one! I used to love Jack n the Box... was looking forward to a bacon double sourdough COMBO... here's what i got and its FU**ing cold! Worst ever! read more

Jack in the Box - Fast Food Near Me - Post Falls, Idaho

is it that hard to read your guys screen when it says someone wants a crispy spicy wrap but instead u have the aduicty to give them 2 of the classics that they one didn't buy two didn't want . your guys customer service is unbelievably pathetic and u guys don't know how to answer a phone wow! cold fries and ran out soda. a flat ass burger is ridiculous read more

It's really enticing to want to eat there with so many choices, until you pull up to order and the drive thru clerk doesn't haven't a clue about their products. Asked a couple of questions, like how many wings come in your special? Asked if I could upgrade drink for extra $, to an iced coffee, adds iced coffee to my order, in addition to the drink that comes with the special instead. Once again, I just drove away w/o ordering. Please stop putting the least capable on the drive through window. Please put the young experienced fellow back on the window. read more

The service was terrible, I came through the drive thru and a young girl with dark hair and a horrible attitude helped us out. She had a horrible attitude and handed us a drink with soda down the side and asked us to pull around. We asked for a napkin to wipe the drink and she closed the window in our faces. She remade our drink that was covered in soda with another covered in soda. We then asked again for a napkin and she ignored us. She had our order finished in hand and refused to hand it to us till we drove around to the front. The energy was terrible if I saw her name I would have mentioned it in this review read more

Horrible HORRIBLE establishment!!! Most JIB are ok. Same fast food across the board. What sucks in particular about THIS location is OBVIOUSLY THE OWNER DONT CARE!!! Last 3 attempts we went there they were 1) either not open the hours posted on website or 2) "Hey we're short staffed and there's only two of us and we can only serve "....Bla bla right now. NOTHING we wanted to order from this horribly run establishment. HINDSIGHT we should have bought from ANOTHER JIB on our way driving BACK from Spokane rather than from post falls which is near to us in our little city. BAD BAD BAD!!! Oh... and YELP asks for "ambience" of the place... well when the sun goes down THIS particular location closes and it goes against EVERYTHING "JACK" ever stood for.... read more

I ordered here and the girl taking the order was unable to get our order right after having repeatedly told her what changes we wanted, i let that slide because there's construction and loud trucks, i get it. but when we got up to the window she fixed it but every time we talked to her she cut us off and assumed what we were saying. we didn't get all of our tacos, no sauces and no straw or napkins:( read more

Ok so we have been coming to this jack in the box for over a year now, only one near our house. I'm begging the owner of the franchise here, please serve warm or even better, HOT food. The tacos are always cold in the center, my burger, along with my wife's this afternoon for lunch, both needed to be microwaved at home for 15 seconds on high. If I have to cook, why do I go to your shop?? Please fix this, it's every day as it doesn't matter nor does the time, you can NOT be following the heating guidelines as outlined by jack in the box as I've only experienced this issue at this ONE store. #coldtacossuck! read more

7.50 + tax for a Sourdough Jack? Seriously? Value option is $5.49 for a Jumbo Jack... these were two dollars two years ago. It's a piece of meat with veggies on a bun. Who in their right mind is willing to pay this much for Jack in the Box food? I got the SD Jack with some mini tacos. Bill was about $12. Food was ok, tasted a lot like the same thing I used to get for 5 bucks when I got the late night munchies. I will not support this type of consumer gouging. Sorry JitB, we're through. read more

the workers were talking the whole time we were there. food wasn't properly made. the food was dry and did not taste like jack in the box we had before. did not seem like they cared about making our food. read more

Why have a big sign on the door about the covid 19, when you dont do it, I watched a worker name Madi walk in typed something on the computer, walk back to the back room,come out and was messing with food..... without getting her temperature taken, and not washing her hands... just saying.... read more

I have been to this Jack in the Box several times, and order tacos and Bacon Cheddar Cheese Potatoes and have never had one fixed right. One time they were burned, one time Potatoes and no Cheese or bacon and one time very cold. Tacos are always cold and like they have been sitting there for awhile. Since the one in Post falls is closer to Rathdrum, I thought GREAT when it opened, but am very disappointed. I have eaten at the Jack in the Box on Ironwood many times and their potato wedges are always great. Tacos are great too. read more

Man I don't know a lot of people are angry at this place but I've always thought the food was good. Not just "fast food good" but good. I've tried about everything on their menu. read more

Went thru the drive thru Sunday 5-21 ordered and went to the window. While the girl was running my card I asked how her day was going. She replied that she was quite tired and struggling to make it thru the day. She then said she was on her third Red Bull and I jokingly suggested she "inject it right in a vein" so it'd work faster. A minute later her male coworker comes to the window and tells me he doesn't appreciate me talking inappropriately with his coworker. Baffled I asked what he was even talking about and he said she accused me of saying "she should try ejaculating" ?!? How that came out of a short conversation about being tired is beyond my wildest imagination. I told him to just give me a refund then and he was saying I should just leave. As I pulled away to park and go inside he yells out "that's right, drive off". I then went inside to demand my refund and tell them him I'm not driving off I'm parking b$@&'! I got my refund but will never go to this location again and will spread the word. read more

I will NEVER be going back to this establishment! We were pulling a horse trailer so we were not able to go through the drive through window. The dining room was closed due to being understaffed. I stood in the drive through line on foot for 20 mins only for them refuse to serve me because I wasn't in a vehicle. I told them I couldn't get my vehicle into the drive through because it doesn't allow horse trailers and the dining area was closed. They continued to refuse to serve me. What absolutely horrible customer service this place has. I highly recommend NEVER spending your money there. read more

Best customer service I've had at a fast food place in a while! Drive thru employee working at 9pm on 2/15/18 was amazing and actually cared about me. Just had to say great job and I loved my shake and churros! read more

They didn't give us the correct amount of tacos, they were short by four, 8 instead of 12. When we ordered sweet and sour they gave us punctured ranches, that we're contaminated. Poor service and very disappointing . read more

Horrible! They must be running low on supplies. They failed to add bacon and cheddar to the bacon cheddar potato wedges. read more

Jack in the Box - Potato Wedges - Fast Food Near Me - Post Falls, Idaho

I would give this place 0 stars if I could. Every time we have ordered something from there it is messed up and I will never return due to the rotten chicken on their expensive home style chicken sandwich. So disgusted that I have not been able to eat a chicken sandwich since. I have nothing against Jack in the box but I will never go to that particular store again. read more

I have been to several Jack in the box's, and I in fact enjoy eating here.. The food is always great, and the employees are usually professional... My dad and I went in with my uncle and grandma.. My grandma ordered her food as well as my uncle did... My dad and I were waiting our turn to order, and without even being acknowledged or asked if we had ordered.. My grandma and uncle receive their food... We were still standing in line at that point... I figured they would ask us our order but no.. We stood there for another few mins than finally got fed up... My dad is a diabetic, we just wanted fries and a drink for his sugar... Thanks a lot for making us wait... I appreciate the great service... read more

Jack in the Box #6069 - 850 N. Highway 41, Post Falls, Idaho 83854 - (208) 777-6069 Announced at the Drive-thru window that we have a large order and told to go ahead and place our order. Proceeded to place an order for 8 people with no complaint or anything said. When we arrived at the pick-up window, the manager, Courtney, yelled at us for placing a large order at the drive through. Screamed that she was getting graded on how long the order takes and that just placing the order had already taken 5 minutes. After giving her $60.00 cash, she ripped off the receipt, removing the 14 digit code and other information, then refused to give the $0.40 change. When confronted on this she said she had already given the change. When she was told that she hadn't, she said we would have to pull around and come inside because she needed to count the till. When we asked to speak with Makayla (name on the receipt) we were told by another employee that Makayla wasn't even on site and that Courtney was just using this absent employee's logon. On top of everything else, the order we received was missing food that we had bought and paid for. And Courtney, the Manager, told us we were banned from "her" store. We will NEVER be back to this store until something is done about the customer service and the Manager is no longer at that store. We are furious about the way we were treated and that the Manager felt it was okay to actually steal from us. We were treated like a burden rather than a paying customer. I will also be placing a complete review on the corporate office site and www.Jacklistens.com read more

This place is HORRIBLE. Went thru at midnight needing a midnight snack, and the woman at the drive through had the absolute WORST attitude. I couldn't believe it. She thru the fry sauce at us and treated us like a burden... curly fries still bomb tho ayyy read more

probably the worse service ever. my friend and i came in around 8:30 and didn't get helped for about 20 minutes. they completely ignored us. i kept making eye contact with the employees. Cameron/Charlie walked pasted us at least 5 times. read more

The drive thru service was not friendly. She acted like we were bothering her by placing the order. We received the wrong kind of sandwich and no sauce packets even though she acknowledged our request for some and there was a hair in one of our sandwiches. The hash browns were undercooked and so greasy that the paper wrap stuck to it and had to be peeled off. It's too bad because it is a convenient location but we will never go back there. read more